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“a hotel with potential”
Review of Hotel Savoy Palace

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Hotel Savoy Palace
Ranked #7 of 19 Hotels in Gardone Riviera
Certificate of Excellence
Reviewed 19 September 2013

We were part of a group, so the hotel had to deal with clients plus two visiting groups which seemed to stretch their resources at times. We had a nice comfortable room overlooking the pool, without a veranda. Hanging space was fine but there was not really enough drawer space for two people. Reception was good, efficient, friendly and always helpful. most of the staff spoke more than one language and they were always ready to tolerate someone trying to communicate in halting Italian. Once they had understood my dietary problem they made every effort to accommodate me and never once made a mistake. Food was very good and varied. Service was always good,in the restaurant, bars, rooms or anywhere else and there was always a cheerful smile to greet you. I agree that with a few tweaks this could be a 5* hotel and certainly one that we would recommend to any traveller

Room Tip: upgrade if you can and get a balcony. Keys are electronic cards which you must insert into the wall...
  • Stayed: September 2013, travelled with family
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1  Thank keith c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carpe69, Proprietario at Hotel Savoy Palace, responded to this reviewResponded 31 December 2013

Dear Guest,

thank you very much for your review. Your comments are very helpful to understand where services can still be improved. For me as the owner it is of great importance to keep service on a level of a 4 star superior hotel and I can understand from your comments that we are doing well.
I am very glad to read that you enjoyed your holiday and I would be delighted to welcome you again at the Savoy Palace in this beautiful spot of Lake Garda.

Yours sincerely,

Silvia Dalla Bona
Owner

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134 - 140 of 361 reviews

Reviewed 13 September 2013

We arrived at the hotel to a very warm welcome, prossecco and fruit basket in our suite. We upgraded to a lake view suite which was delightful and would recommend as the balcony was very large. The pool area was great for sunbathing and was also where breakfast was served. Breakfast was very good as there was a variety of choices. The location was great for bars, restaurants and local shops. I would stay here again as the staff were very helpful and the rooms were spacious and very clean. The rooftop bar was great for a nightcap as it overlooks the lake.

Room Tip: Upgrade to a lake view suite, worth every penny!!
  • Stayed: June 2013, travelled as a couple
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1  Thank malagamolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carpe69, Proprietario at Hotel Savoy Palace, responded to this reviewResponded 31 December 2013

Dear Guest,

I am delighted about your nice and kind comment. It is a pleasure for all of us to receive those compliments and I am very glad that you enjoyed your stay at the Savoy Palace and in Gardone Riviera.
It is very important for us to know that our guests feel welcome in a pleasant surrounding with friendly and helpful staff.

I look forward to welcoming you again next year and I wish you a good time.

With kind regards,

Silvia Dalla Bona
Owner

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Reviewed 9 September 2013

I thought long and hard about what to say having read a number of reviews both good and bad and stayed at this Hotel for a week.
The Hotel has a fantastic location, all expected amenities and some great staff, on site car parking, pool, wellness centre etc etc. from an amenity perspective it has all the right ingredients. However the place finds itself in a bit of a time warp. It is stuck in the 70's or 80's and has not really moved on. The decor, the tired silk flowers everywhere, the reception layout and the bar/lounge.
What it needs is a facelift, a few more staff so that people do not have to wander off to the bar to order a drink for by the pool, and the reception staff do not need to help folk to their rom with the luggage etc. dining al fresco in the grounds would revolutionise the restaurant and its popularity
We really had a nice week. The staff were helpful and friendly, and try very hard to please. This hotel with a bit of investment and some modernisation could move to a five star rather than being just on the verge of four star.

Room Tip: The lake view rooms on the 3rd floor have very large private balconies whereas those above have bett...
  • Stayed: September 2013, travelled as a couple
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1  Thank 1Peter_10000000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2013

My husband and stayed at Hotel Savoy Palace with our tour group so the hotel was booked by the tour operator. What a beautiful hotel and very friendly hotel staff. Our room was very spacious and we had an awesome view of the pool and Lake Garda, known as the Gardone Riviera. There is a cool roof top bar where we spent some good times with our group. There is also a happy hour with free munches.

This hotel is also located near the waterfront promenade and close to a shopping area and many fine restaurants. There are several close towns that you can walk to and enjoy the local sights.

We had a great buffet breakfast and had a wide variety of delicious food items to choose from. This hotel is located In an beautiful area of Lake Garda. You will not be disappointed.

  • Stayed: June 2013, travelled with friends
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1  Thank Carol F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carpe69, Proprietario at Hotel Savoy Palace, responded to this reviewResponded 2 October 2013

Dear Guests,

thank you very much for your lovely comment. We are very glad that you enjoyed your stay at the Savoy Palace and look forward to welcoming you again in this beautiful town of lake Garda.

Yours sincerely,

Silvia Dalla Bona
Owner

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Reviewed 4 September 2013

Just returned from our eighth time over last nine years and thought it deserved a review. Have been as couple, with friends and this time with daughters their husbands and grandchildren. Fantastic location on lake in a hotel with a nice relaxed approach with staff who are friendly and helpful.
Rooms always well presented and very clean. Breakfast by the pool is a pleasure with a good selection.
Gala dinners by the pool, with drinks reception on terrace make a lovely evening.
Maybe entertainment only once or twice per week but plenty of choice for evening meal in Gardone, you can even take the train to the upper village.
No childrens activities other than pool but we found plenty to keep our grandchildren 12 and 3 occupied.
Everything about the hotel is relaxing, we will no doubt be returning.

Room Tip: Most rooms have lake view but 3rd floor have large terraces, whereas others have balconies or just a...
  • Stayed: August 2013, travelled with family
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2  Thank BRIAN782
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carpe69, Proprietario at Hotel Savoy Palace, responded to this reviewResponded 2 October 2013

Dear Brian,

thank you very much for your nice comment. It was a pleasure for all of us, as well, to see you and your family again.
It is a great satisfaction for the Savoy to have faithful clients like you, that appreciate year after year our hotel with its service and its professional staff.
We hope to welcome you again next year at the Savoy Palace and wish you all the best and a good time!

Truly yours,

Silvia Dalla Bona
Owner

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Reviewed 24 August 2013

I think the fact that we have chosen to stay at this hotel for the past 11 years speaks for itself . We never tire of the hotel and location . We have seen some staff come and go and some return year after year and all without exception have always been completely courteous , helpful and extremely friendly , making for a most relaxing and stress free break . We do have our adventure's around the world , which are amazing , but we always feel the need to return to the Savoy Palace for our Chill Out time every year !
We have read some of the reviews written by previous guests and found them surprising and unfounded . It would be impossible for the maid to enter the room whilst guests were in it as a light on the door would show it was occupied so they simply would not do that .
Regarding the towels on the chairs , we saw that occur once or twice,and yes it is annoying , but it was never at the crack of dawn as suggested and the hotel cannot be responsible for the behaviour of a handful of thoughtless guests. Most people come and go throughout the day and there are always sunloungers to be found when required .
As regards to the remark about nightlife, if what is on offer is not appreciated then I would suggest that perhaps Italy is not the right destination for you !
The reason we love the Savoy Palace and Gardone so much is because it attracts mainly guests who appreciate what it has to offer and usually Italy in general . Every year we meet and keep new friends who like us look forward to returning over and over . You can't ask for a greater recommendation than that as far as we are concerned !
Can't wait to return next year , and we have only been home for 20 hours !!!

Room Tip: Book direct with the hotel and ask to be on the 4th or 5th floor with lake view if possible .
  • Stayed: August 2013, travelled as a couple
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5  Thank Lesley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2013 via mobile

It is good location, although its not targeted for youg people, the evening events are boring, and there are not good recommendations for activities.
I would personally chose to stay somewhere else.
The internet keeps disconnecting and its a hassle to sign in.
I would advise to change the carpet in the rooms.
Although breakfast is rich, but no kettle in rooms.

  • Stayed: August 2013
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Thank Jalal E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carpe69, Proprietario at Hotel Savoy Palace, responded to this reviewResponded 2 October 2013

Dear Jalal,

thank you very much for the review you left on tripadvisor. We appreciate yours comments and suggestions in order to improve the services the hotel can offer.
Gardone has always been famous for its quiet surroundings and loved by its visitors for a relaxing holiday. But obviously there are also a lot of restaurants and bars on the lake Promenade, directly in front of the hotel or in the upper part of Gardone Riviera. The botanical garden and the famous Vittoriale are only a 10 minutes walk away and for evening entertainment you can join one of the fantastic events at the Vittoriale with famous Italian and International artists.
There is also a very famous disco club called "La Torre", just five minutes walk from the Savoy, where you can both enjoy live music and dancing.
We apologize for the bad internet connection. We recentely replaced the whole system and we can now guarantee better connection for all internet users.
Regarding the kettle in the room we would like to inform you that in Italy it is not usual to provide kettles in all hotel rooms, but since we are aware that this service is very appreciated above all by our English guests, we provide them in some room categories – Deluxe and Prestige. As regards the carpets in some rooms, last winter we removed most of the old carpets and replaced with parquet pavement. This year we are going to complete the remaining rooms.

It would be a pleasure to welcome you again at the Savoy Palace!

Yours sincerely,

Silvia Dalla Bona
Owner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Savoy Palace

Address: via Zanardelli, 2 / 4, 25083 Gardone Riviera, Italy
Region: Italy > Lombardy > Province of Brescia > Gardone Riviera
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#4 Family Hotel in Gardone Riviera
#6 Luxury Hotel in Gardone Riviera
#7 Romantic Hotel in Gardone Riviera
Price Range: £105 - £879 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Savoy Palace 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Savoy Palace Hotel
Savoy Palace Gardone Riviera
Hotel Savoy Palace Lake Garda/Gardone Riviera, Italy

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