We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice hotel - pity about the owner” 2 of 5 bubbles
Review of Hotel Ristorante Saturnia

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Hotel Ristorante Saturnia
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Nice hotel - pity about the owner”
2 of 5 bubbles Reviewed 25 September 2013

We spent 5 nights at this hotel and it was rather like being in Fawlty Towers. Let's get the bad news out first. The owner is miserable and mean and has no idea how to run a hotel. On arrival, we were told abruptly not to bring the suitcases through his main door. We four then sat down for a drink in an empty bar and he insisted we sat outside. I asked him to charge the drinks to the room but no can do, I had to pay. He had a credit card machine on the bar but insisted on cash.
The aircon was turned off permanently after 2 days (even though it is featured as an amenity) and the heated towel rails were deliberately tied up not to work! We wanted to buy some beer to take up and drink on our balcony but no, that was forbidden. After a row, when we threatened to use the bar 3 doors way, his very friendly partner intervened and we got our drinks. Breakfast was unbelievable. Each person was allocated one croissant only but after 3 days, we didn't even get that - just dried slices of bread. You only get offered one cup of tea and one orange juice to drink. Needless to say, we did not choose to eat meals in the hotel but went instead to the excellent choice off restaurants in the nearby village waterfront.Overall not the way to market a hotel which in itself is good.
Okay, now for the good bits. The owner's partner could not be more helpful and tried to keep the owner under control, mainly successfully. The hotel rooms were spacious and the standard of decor and cleanliness very high. The view from the front rooms were excellent and the balconies were of very good size. Parking nearby was not a problem (can't say about high summer). The location of the hotel for visiting Lake Garda was perfect and the village had its own ferry stop which was useful.

Room Tip: Pay the extra and go for a lake view room with a balcony.
See more room tips
  • Stayed September 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank ian c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giuseppecalo, Proprietario at Hotel Ristorante Saturnia, responded to this review, 3 July 2014
Google Translation
Il proprietario non ha mai avuto contatti con questo Cliente che molto probabilmente ha confuso il bar adiacente alla nostra struttura con il NOSTRO bar dell'hotel Saturnia.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

27 reviews from our community

Traveller rating
    5
    10
    6
    4
    2
See reviews for
4
14
Solo
0
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
1 review
5 of 5 bubbles Reviewed 16 June 2013

hello I just got back by three fantastic days spent on the shore of Lake Garda. well you beautiful landscapes offered by that city I must congratulate the hotel that hosted me, nice rooms great staff yummy food.

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ilary28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Gardone Riviera hotels
0.3 mi away
Hotel Villa Florida
Hotel Villa Florida
#1 of 19 in Gardone Riviera
5.0 of 5 bubbles 406 reviews
0.0 mi away
Bellariva Hotel
Bellariva Hotel
#5 of 19 in Gardone Riviera
4.5 of 5 bubbles 246 reviews
0.4 mi away
Grand Hotel Fasano
Grand Hotel Fasano
#4 of 19 in Gardone Riviera
4.5 of 5 bubbles 373 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Grand Hotel Gardone Riviera
Grand Hotel Gardone Riviera
#2 of 19 in Gardone Riviera
4.5 of 5 bubbles 991 reviews
0.6 mi away
Hotel Villa Capri
Hotel Villa Capri
#15 of 19 in Gardone Riviera
3.5 of 5 bubbles 69 reviews
0.0 mi away
B&B Taverna
B&B Taverna
#6 of 15 in Gardone Riviera
4.0 of 5 bubbles 26 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Ristorante Saturnia? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Ristorante Saturnia

Property: Hotel Ristorante Saturnia
Address: Via Zanardelli 155, 20183 Gardone Riviera, Italy
Region: Italy > Lombardy > Province of Brescia > Gardone Riviera
Hotel Style:
Ranked #9 of 10 Speciality Lodging in Gardone Riviera
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Ristorante Saturnia 3*
Number of rooms: 11
Official Description (provided by the hotel):
Located 150 metres from the shores of Lake Garda, Hotel Saturnia offers modern rooms, an on-site restaurant, and a furnished sun terrace. Wi-Fi is free throughout the property. Recently refurbished, rooms at Saturnia Hotel are air-conditioned and have light-coloured wooden furnishings. They come with an LCD TV, and a complete private bathroom. Some feature a balcony with lake views.Breakfast is a sweet and savoury buffet provided daily, and can be enjoyed on the terrace. The restaurant is open for lunch and dinner, serving classic Italian dishes and pizza. A bar is also available and is open until 23:00.The hotel is a 3-minute drive from the hillside estate Vittoriale degli Italiani, where writer D'Annunzio lived, and the Heller Botanical Gardens are 2 km away. Guests can take ferries from Toscolano-Moderno jetty, 3 km from the property, to Torri del Benaco on the opposite shore. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Travel Republic (UK) and Booking.com so you can book your Hotel Ristorante Saturnia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Ristorante Saturnia Lake Garda/Gardone Riviera, Italy

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing