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“Lots to do - timings a bit odd”

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Atahotel Naxos Beach
Ranked #2 of 38 Hotels in Giardini Naxos
Certificate of Excellence
Reviewed 6 June 2014 via mobile

My husband and I stayed here in June 2014. We found many things to do and also found all inclusive a good deal. The times things were open were a little awkward - not being able to go in the pool before 9.30 in the morning for instance. Overall a pleasant stay and good service- not altogether sure what the entertainment team do - we didn't go to many of the shows after they ritually humiliated a larger lady on the first night - v uncomfortable to watch! But if you ignore that, there is tennis, a good beach, nice pool and massages etc. We took a couple of day trips to Etna and the south of the island - also pretty easy to do as it's in a sensible location near motorways.

  • Stayed: June 2014
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4  Thank louises381
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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259 - 265 of 1,665 reviews

Reviewed 2 June 2014

This hotel is in a very beautiful area, walking distance to many shops and restaurants. The view from the beach is wonderful. Breakfast buffet had lots of choices, if you like many pastries and breads. The scrambled eggs were runny, and the only other type of egg they served was hard boiled. Breakfast was buffet style, as was dinner. Lots of people in one room....waiting on line to eat!!! My room was a bungalow...decor was ugly, beds uncomfortable, pillows flat, and the only way to buy anything at the bar was to put money on your room key. Ridiculous. They had wi-fi which sort of worked in public areas, when you sat or stood in the right spot!!

  • Stayed: May 2014, travelled with friends
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6  Thank Amy134305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

This hotel is located on the beach, location is just beautiful. The staff was friendly and helpful. Breakfast buffet was plentiful, with many pastries, eggs, cheese, breads, etc. dinner buffet was really good with lots of choices. The rooms were clean, rather basic. Bathroom clean and in good repair. Good drinks at the poolside bars, Would recommend.

  • Stayed: May 2014, travelled with friends
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3  Thank Pamela U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

I had all sorts of problems with this hotel. The wifi, the pool, the staff, the amenities, the cost of a soft drink.
I'll start with the wifi.
You can only access wifi in reception or in the restaurants. You're weekly allowance is 5 hours per week. The daily rate is €20 & weekly rate is €75. Even if you pay these charges you still have to sit in reception or in the restaurant to access it. The hotel is hugh & reception are constatly has lots of people passing through so there was no privay at all. I really felt for people who were trying to skype.
€4 for a small glass of coke
Yes, it cost €4 for a small glass of coke that was poured out of a 2lt bottle. Serioulsy. If, like me, you only drink a soft drink then prepared to be ripped off. I couldn't belive it. They will also serve you on Tuesday from the bottle opened on Monday so it's flat and it still costs €4. I was sickened by this.
The pool
it rained when we were there. The pool is closed if it rains. I don't know why. I tried to get an answer from reception but was told the pool is closed because it is raining. I ask why & was told because it was raining. I was then dismissed with a wave of the hand & a condesending "lady go" by the gentleman working on the desk. It was warm enough to swim, if I get in the pool I 'll get wet, regardlessof whether it's raining or not. If I get out of the pool the ground I standon will get wet regardless of whether it's raining on not........there is no reason why the pool should be closed if it rains. There is also NOTHING to do if it rains. There is no contingency plan in place for kids in this weather.
The TV
there was a large contingent of English speakers in the hotel during my stay, There is only one English language channel avaialable, BBC world news. I do not consider this acceptable expecially as you cannot access wifi from your room. If you are an English speaker planning to stay in this hotel when there is a chance of rain BOOK SOMEWHERE ELSE, Somewhere that has an English language channel. There were Italian and German language channels. This hotel clearly does not want to cater for English speakers even though the staff speak English, the information e.g. activities, tours etc. is provided in English. It is clear they want your money but are not prepared to provide a tv service for you. There wasn't even a radio in the room. I felt expolited for my money.
Shop / Supermarket
it closes at 13:00. Make sure you shop somewhere else for your provisions.

In clonclusion, if you are an English speaker, who likes to socialise in the evening but doesn't drink & will have a soft drink, likes a swim & to likes to use wifi PICK ANOTHER HOTEL.

Room Tip: pick a different hotel
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  • Stayed: May 2014, travelled with family
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8  Thank Fiona S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2014

Nice location, with a big exotic garden, several pools and direct access to the beach.
Friendly staff. Clean everywhere.
But too much noise when you stay at the hotel during the night.
Buffet with surprising good food but even the hot will be cold when you reach your table.standing in a queue for entering restaurant and 400 people attack the buffet at the same time, entering for dinner only 19:30
Never go when they organize a meeting

Grazie mille to Guiseppe (soccorista) e Giovanni (barrista), they are very friendly and helpful people
when you need a good address , just ask them

Room Tip: Never stay at the hotel but take cabins if you want to sleep
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  • Stayed: May 2014, travelled with family
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1  Thank Naaschaad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014

We are in 2014! would have expected free wi-fi in the rooms too, the only drawback this hotel has no wi-fi except for the reception area and its slow. Rooms were clean, service was very good, breakfast great!

  • Stayed: May 2014, travelled with friends
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3  Thank fjuramalta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2014

spent first week of September 2013 at this hotel. was not disappointed, well laid out spacious complex, with accommodation situation within gardens, very private, clean, minutes away from pool, beach, bars or restaurant. Complex at the edge of Giardini Naxos, so not in the centre of things, however complex was self sufficient for everything if that's what you want. about a twenty minute walk to centre. Went for half board but most days changed dinner for lunch and went into the tourist town of Taormina via the Public Bus. Great views of area including the area around the hotel from Taormina.
Overall, good hotel/complex, staff friendly, good is buffet style, clean and spacious effect. I would think ideal for couples with young children.

Room Tip: depends what you want, there is a choice between rooms in the main hotel, or mini villas within the...
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  • Stayed: September 2013, travelled as a couple
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3  Thank Gerry23229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Atahotel Naxos Beach

Address: Viale Recanati 26 | Giardini Naxos, Messina, 98035 Giardini Naxos, Sicily, Italy
Phone Number:
Region: Italy > Sicily > Province of Messina > Giardini Naxos
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Giardini Naxos
#2 On the Beach Hotel in Giardini Naxos
#4 Family Hotel in Giardini Naxos
#11 Romantic Hotel in Giardini Naxos
Price Range: £70 - £832 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atahotel Naxos Beach 4*
Number of rooms: 642
Official Description (provided by the hotel):
Atahotel Naxos Beach is a modern, all-around resort, just a few KM from Taormina. It offers a full range of services, that makes it the ideal place where to relax and unwind in a beautiful location. Sicily's crystal clear sea, its warm sunshine and the delicious food served in the five restaurants are just some of the things you can expect from Atahotel Naxos Beach, along with impeccable and attentive service. The modern congress center offsets the resort's sport and leisure activities, designed for families looking for an attractive holiday location with a full range of facilities: nightclub, swimming pools and shopping center. RESORT: 642 rooms: 189 in hotel (19 Junior Suites), 453 in cottages (63 Superior). Rooms available for disabled guests. 5 restaurants and 4 bar. Private beach. Beach umbrella, beds and chairs and towel service. Medical service. Newsstand. Tobacco products. Boutiques. Photographer. Laundry. Internet Point and Wi-Fi in common areas. SPA & WELLNESS: Massage and beauty treatments. Gym with trainer. Yoga and relax techniques. ACTIVITIES AND ENTERTAINMENT: 4 pools (including 2 for children and 1 Olympic). 2 tennis courts. 2 five-a-side football pitches. Group lessons for sailing, windsurfing, and canoeing. Archery, tennis, swimming, water gym, aerobics, and step aerobics. Tournaments:volleyball, basketball, soccer, water pool, tennis, bowls, ping-pong, chess, diving center, billiards and video games, discotheque, piano bar, entertainment staff, Baby and Mini Club. Near the resort: water skiing, parasailing, riding, jet ski, and pedal boats, Golf Club with 18 holes (25 km). EETINGS, CONFERENCES & EVENTS: 14 rooms and 1 plenary room for up to 780 people in theatre seatings. 1.600 m2 area. A large proposal for all events. Dedicated areas for any type of event with modular rooms. Theme party dinners in personalized, exclusive areas. ... more   less 
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Also Known As:
Atahotel Naxos Beach Hotel Giardini Naxos
Atahotel Naxos Beach Giardini
Naxos Beach Resort
Atahotel Naxos Beach Sicily/Giardini Naxos

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