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“More then we expected”

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Hotel Caesar Palace
Ranked #4 of 38 Hotels in Giardini Naxos
Certificate of Excellence
Prague, Czech Republic
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“More then we expected”
Reviewed 14 September 2011

The hotel was nice surprice (after reading some bad reviews), It is a nice, quiet hotel suitable for families with children or older people. The staff, specially at the front desk, was very helpful and patient (our group was rather complicated with lot of deviations). Plenty of excelent italian food in buffet during dinner (We had only HB). The hotel beach is ca 1,5 km far, but you can use a shuttle. It is only 9-seater van, but even if you have to wait for the second batch, it takes ca 10 min. There were plenty sunbeds and sunshades avaliable at the pool and the computer music wasn´t too loud. Unfortunately, we spent there only 3 days, but enjoyed very much.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Jitka_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
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  • Value
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Traveller tips help you choose the right room.   Room tips (101)
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English first
Heist-op-den-Berg, Belgium
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 12 September 2011

The rooms where big enough and well cleaned. With an all in there where no surprises. Food was good (Italians prefer bief and veal over porc) and yes they eat everyday spaghetti, macaroni, pene, spirelli etc. There where inough sunbeds and the bar was equiped with a good staff. The coast (sandy) was +- 1 km buth with their shuttles easy to reach (lido Naxos). Their was it for your own to get food or drinks. The sunbeds and parasol where free (10€ normal). We went to Monreal (fantastic), Palermo and Cellafu (do it with a guide).

Room Tip: They have several buildings but even the lift at our side we did'nt heard it.
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  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
8 Thank Dirkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCaesarNaxos, Responsabile relazioni con la clientela at Hotel Caesar Palace, responded to this review, 9 March 2012
Dear Mr Dirkie,
thank you very much for you positive comment.
For us it a great pleasure to know that you had a pleasant stay in our hotel.

I hope you will consider our hotel again , in case you plan another stay in Giardini Naxos.

Regards
Valeria Bosco
Booking office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sibiu, Romania
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 27 August 2011

I stayed at this hotel in July 2011 with my husband, my two daughters aged 6 years and 10 months. We had an all inclusive regime.
The hotel is nice, a little old, but very clean. Our room was not very big but that was spacious enough to fit all four.
The room had a nice balcony with a table and three chairs. The room has the overlooking on the pool and Mount Etna. The bathroom was very nicely decorated and clean and towels were also changed as many times as wanted.Room are cleaned every day.
The pool is very nice, large and clean. I do not know if enough sunbeds around the pool during the day, because we usually go to the pool after 5 pm. A few places still could find free at that time. Beach towels are quite old but they are free. The hotel is few minutes drive from the beach of Giardini Naxos.
The beach opens at 9 am. It is a minibus provided by the hotel carrying tourists from the beach to hotel and back. In principle, it is ok but are pretty much tourists often have to wait for the bus to do some racing to your turn, which is not very pleasant at 40 degrees in a place where there is no little shadow.
The beach is absolutely fantastic.Very fine sand, umbrellas and lounge chairs are provided free of charge by the hotel. The landscape around the beach is beautiful Taormina and Castelmola. Every day on the beach are entertainment activities - gymnastics, dance, activities for children, organized by the hotel animation team.
Food was very good. Not very diversified but tasty and quality, especially dinner. Italian cuisine.I, who was not an eating pasta, I ate pasta at every meal there because they were very tasty. Every dinner was cheese, ricotta, mozzarella, parmesan cheese, pistachio and pepper, one or two fishes, one or two meats, cooked vegetables with parmesan extraordinarily tasty, 3-4 types of pasta, 6 -7 kinds of ice cream at your discretion, fruits and salads. Some nights were seafood.
Very good drinks. The quality alcohol. The all inclusive regime was Ballantines Whisky, limoncelo Italian, Bacardi, Perroni beer.
The hotel animation team is amazing. Consists of 7-8 young people all day trying to organize various games for children and adults both the pool and the beach, gym, dance and the evening is minidisco very appreciated by children and various shows organized by the same team.One evening was organized Sicilian evening. The only suggestion would be to do with the animation is that it would be nice to have more artists invited to show.
Taormina is beautiful. I could not describe it here. The only thing l'll say is about the beach in Taormina - Isola Bella which is very picturesque but very difficult to reach. In addition, the beach is quite large stones. Do not miss Castelmola - is superb. We were at night with a trip organized by the hotel.
One tip : from airport take the bus to Giardini Naxos is very cheap and confortable- taxis are very expensive !!
The sicilian peoples are charming !!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank Bea682
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCaesarNaxos, Web PR Manager at Hotel Caesar Palace, responded to this review, 20 February 2012
Dear client, thank you very much for posting your review. We are always glad when a client let us know what he thinks of our hotel. All the more so when the review is positive like yours. We will take into consideration your suggestion about the animation team. See you soon. :-)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trumbull, Connecticut
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 August 2011

This was our best vacation ever. My husband, my son and I had a blast in Giardini Naxos.
The hotel Caesar Palace was vey nice. I was very impressed with our accommodations and the level of service we received. Our room was very spacious, comfortable and extremely clean.
The hotel offered excellent food. The buffet was delicious and offered a large selection of good Sicilian cuisine. The all inclusive package made this vacation very affordable because we didn’t have to pay for any meals or drinks.
My son loved playing in the big playground and in the kiddie pool while my husband and I relaxed in the adult pool.
The hotel is also located only a kilometer away from the beach and the shuttle is very efficient; in fact we never waited more than a few minutes.
At night the hotel had amazing live entertainment which my all family enjoyed very much.
The staff at the Caesar Palace was very kind and helpful and I was surprised to see how friendly and personal the hotel manager was.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank mariella b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCaesarNaxos, Web PR Manager at Hotel Caesar Palace, responded to this review, 20 February 2012
Dear client, thank you so much for your enthusiastic review. We are very happy to read reviews like yours: that encourages us to keep up the good work. We're looking forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 August 2011

HOTEL CAESAR PALACE

The restaurant is self service, and even though they say in the hotel there are 3 restaurants there are only two, although that is one bigger one split in half. Both do the same sub-standard food, just one is less chaotic than the other.
The bar area consists of two staff who spend most of their time having to make coffee for the guests, thus large queues forming. I use the term queue loosely, more of a gathering of who can get in first. Any manners and courtesy if any are all forgotten at this time im afraid.
Evening entertainment consists of a bloke with a keyboard singing the same songs every night in Italian ,just in a different order
. Or if you wish later you could always make your way to the amphitheatre where the entertainment team put on a show, seemed to be popular with those who could understand Italian. Thought this was an international hotel??
The position of the hotel means there’s no where for a little stroll in the evening to escape unless you wish to walk along the side of one of the busy main roads in to naxos and take in some car and scooter fumes along the way.
The hotel is a way from the beach and the hotel shuttle was efficient, make sure you get in the queue early or you might have to wait for the next bus,theres no orderly queuing here.
once on the beach your treated to the same Ibiza style music that you endured at the hotel, so no chill out time to be had here, don’t forget to book your place on the bus back for lunch else your be stuck while the bus stops for few hours, we decided to stay and I must say it’s the best time.
Looking back at it the beach and the town itself weren’t worth the effort.
Poolside entertainment starts around 10am with being deafened by a bloke with a laptop playing chill out music for those who wish to take part in some stretching exercises.
It then progresses into banging euro cheesy dance music for the "pool aerobics", where a female member of the "entertainments team" prances around in a skimpy bikini for every one to see! The music carries on till about 1pm where then the pool and area becomes empty, everyone’s either gone for their cold lunch or a little nap back at there room, so best make the most of the few hours for a little bit of relax time because come around about 3 to 3.30 the bloke appears to crank up the music again this carries on till about 6.30pm…is this a 18-30s camp and I mean cranked up…no where to escape for a little bit of chill out time….unless you wish to join the kids pool with 3inchs of water….
This hotel is not 4* and should not be marketed as all inclusive in our opinion. It's more like a full board 3 star with a few free drinks.
The rooms are very basic, and the bits you can see are clean (just don't look under the bed)... Taormina is a pretty town which you can get the bus to, Giardini Naxos isn't. Fact.
By the end of the 2 week stay my boy was sick by the pool and a number of other guests including me had come down with being sick and had diarrhea
Thankgod were home tomorrow was woken up about 12.30am with more loud Ibiza style music, with the pool party that takes place each night and finishes around 1am.(think this is for HIGH SEASON so beware when booking)
Etna,had a small eruption but unfortunately the hotel was unscathed!
Oh, the weather was nice though!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
8 Thank thomas121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCaesarNaxos, Web PR Manager at Hotel Caesar Palace, responded to this review, 20 February 2012
Dear Guest, we appreciate that your have taken the time to comment on your stay. We would like to thank you for all remarks, that enables us to improve our services and quality. For what concerns the location, according to the description the distance to the centre of Giardini Naxos is approximately 1 km, but we have a free shuttle bus for hotel guests. We are very sorry about the inconveniences you experienced and hope that you will give us a second chance in the future. Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 August 2011

HOTEL CAESAR PALACE

The restaurant is self service, and even though they say in the hotel there are 3 restaurants there are only two, although that is one bigger one split in half. Both do the same sub-standard food, just one is less chaotic than the other.
The bar area consists of two staff who spend most of their time having to make coffee for the guests, thus large queues forming. I use the term queue loosely, more of a gathering of who can get in first. Any manners and courtesy if any are all forgotten at this time im afraid.
Evening entertainment consists of a bloke with a keyboard singing the same songs every night in Italian ,just in a different order
. Or if you wish later you could always make your way to the amphitheatre where the entertainment team put on a show, seemed to be popular with those who could understand Italian. Thought this was an international hotel??
The position of the hotel means there’s no where for a little stroll in the evening to escape unless you wish to walk along the side of one of the busy main roads in to naxos and take in some car and scooter fumes along the way.
The hotel is a way from the beach and the hotel shuttle was efficient, make sure you get in the queue early or you might have to wait for the next bus,theres no orderly queuing here.
once on the beach your treated to the same Ibiza style music that you endured at the hotel, so no chill out time to be had here, don’t forget to book your place on the bus back for lunch else your be stuck while the bus stops for few hours, we decided to stay and I must say it’s the best time.
Looking back at it the beach and the town itself weren’t worth the effort.
Poolside entertainment starts around 10am with being deafened by a bloke with a laptop playing chill out music for those who wish to take part in some stretching exercises.
It then progresses into banging euro cheesy dance music for the "pool aerobics", where a female member of the "entertainments team" prances around in a skimpy bikini for every one to see! The music carries on till about 1pm where then the pool and area becomes empty, everyone’s either gone for their cold lunch or a little nap back at there room, so best make the most of the few hours for a little bit of relax time because come around about 3 to 3.30 the bloke appears to crank up the music again this carries on till about 6.30pm…is this a 18-30s camp and I mean cranked up…no where to escape for a little bit of chill out time….unless you wish to join the kids pool with 3inchs of water….
This hotel is not 4* and should not be marketed as all inclusive in our opinion. It's more like a full board 3 star with a few free drinks.
The rooms are very basic, and the bits you can see are clean (just don't look under the bed)... Taormina is a pretty town which you can get the bus to, Giardini Naxos isn't. Fact.
By the end of the 2 week stay my boy was sick by the pool and a number of other guests including me had come down with being sick and had diarrhea
Thankgod were home tomorrow was woken up about 12.30am with more loud Ibiza style music, with the pool party that takes place each night and finishes around 1am.(think this is for HIGH SEASON so beware when booking)
Etna,had a small eruption but unfortunately the hotel was unscathed!
Oh, the weather was nice though!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank thomas121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merseyside
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 August 2011

We have just returned from a two week stay at this hotel. As a family of four, we found it to be very suitable for us.

We were checked in at reception very quickly and went to our family room and found it had no balcony, just a 'juliette' balcony. For a small supplement we upgraded to a larger room with a proper balcony (which was well worth it). The room itself was comfortable and clean, a few ants in the corner, but they minded their own business.

The large pool area is supervised by a staff member and the animation team are always to be found between the two pools doing some activity or other - you can join in if you like. Music is played throughout the day at the pool and can sometimes be quite loud and not to everyone's taste!

The restaurant staff are lovely and the food is tasty Italian/Sicilian food, some of which is repeated each night and some is varied. If you are hoping to find English-style food, you wont find it here - which is what we wanted. Lunchtime and Dinnertime can get really busy and queues start forming for the hot pasta dishes and carvery meat.

After lunch and dinner, many guests get their coffee from the bar, the bar staff are very friendly but there are not enough of them serving at peak times.

Evening entertainment is a man sat near the pool, playing an assortment of tunes on his keyboard, one night per week a live folk band play.

The hotel is a good twenty minute walk away from the centre of Giardini Naxos, or the hotel courtesy bus, which runs regularly will take you there and drop you off right next to the beach. The beach is lovely and well looked after with an adequate section for the hotel. Getting the hotel bus back to the hotel at lunchtime can be quite challenging as guests tend not to queue, just shove and barge on the bus! That didnt bother us though.

All in all, we had a very enjoyable holiday at this hotel, the majority of guests are Italian or Sicilian and we enjoy their culture very much. We would possibly go back to this hotel in the future.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Louise N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCaesarNaxos, Web PR Manager at Hotel Caesar Palace, responded to this review, 20 February 2012
Dear client, we are very happy to know that you enjoyed your holiday at our hotel. We hope that the few drawbacks you experienced didn't bother you much; anyway, we'll take your remarks into account so as to improve our service. We are looking forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Caesar Palace

Property: Hotel Caesar Palace
Address: Via Consolare Valeria 130, 98035 Giardini Naxos, Sicily, Italy
Region: Italy > Sicily > Province of Messina > Giardini Naxos
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Giardini Naxos
#7 Romantic Hotel in Giardini Naxos
#9 Family Hotel in Giardini Naxos
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Caesar Palace 4*
Number of rooms: 220
Reservation Options:
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Also Known As:
Caesar Palace Hotel
Caesar Palace Giardini Naxos
Hotel Caesar Palace Sicily/Giardini Naxos

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