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All reviewsriviera travelswim up barmount etnafour nightsoutdoor poolbaked alaskaprivate beachsilver servicenice hotelshort walk to the beachpaid extra for a sea viewbeautiful flowerstouring holidayroom was clean and comfortablemain partroom was largequiet location
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Reviewed 13 October 2017

We stayed here 3 nights and enjoyed the hotel situation. It has lovely gardens, an outdoor pool and seating areas around it. It also has a small area of beach exclusively for the use of hotel patrons. It is a big hotel and caters for several large groups at a time. The owner can often be seen around the hotel. Check in was efficient and luggage to our rooms was also quick. However, the rooms are very clean and well maintained but the walls are paper thin and you can hear the people next door very clearly as well as those above. The dining room is large and well staffed. The food is of a good quality, quickly served and hot. Breakfast has a good selection and plenty of choice. A good base and efficient hotel.No tea/coffee making facilities in the room.

Room Tip: Try to get one as high as possible and on the edge of the hotel so you get a sea and Mount Etna view.
  • Stayed: October 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank EnglandRuddles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sant_Alphio_Garden, Manager at Sant Alphio Garden Hotel & Spa, responded to this reviewResponded 16 October 2017

Dear EnglandRuddles,

Thank you for coming to Sant Alphio and for your feedback.

We are happy to see, that you enjoyed your recent stay and appreciate the good location, our service and the familiar atmosphere of our hotel. Your kind words are a high motivation to continue giving just the best for our guests also in future.

It was a pleasure to welcome you and we hope to see you again, whenever you return to Sicily!

With sunny regards,
Yours sincerely
Sant Alphio Garden Hotel & Spa Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2017

Nice, quiet place for a wonderful vacation. Food is phenomenal, dinners are like theater gears. The staff is fantastic, especially the dinner served by Eto (I think his real name is Benedetto). The price compared to the service is more than good.
Sicily is definitely a fairy tale place. I'm sure I'll be back again.

Stayed: June 2017, travelled with family
1  Thank DYMJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sant_Alphio_Garden, Manager at Sant Alphio Garden Hotel & Spa, responded to this reviewResponded 12 October 2017

Dear DYMJ,

Thank you so much for choosing Sant Alphio Garden and for your great feedback.

We are delighted to see, how good you remember your well deserved holidays in Sicily. Your kind words for our entrie team are a high motivation to continue giving just the best for our guests. With pleasure we also shared your special compliment with Benedetto, who was very glad about it and sends you best regards.

It was a big pleasure to welcome you and we hope to see you again, whenever you return to Sicily!

With sunny regards,
Yours sincerely
Sant Alphio Garden Hotel & Spa Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2017

The hotel is pretty well situated (local shops & facilities nearby, and a pleasant 10-15 minute walk to the main part of Giardini Naxos). It's a large rambling building with a confusing layout over 4 floors, but one soon got used to it. The rooms are spacious if a little blandly decorated, and the beds comfortable - a couple of easy chairs (instead or as well as the 2 upright chairs) would have been a nice extra touch. The pool and grounds were attractive and well-kept; we didn't use the spa facilities.
Catering was pretty good, both for breakfast and evening meal, and the dining room staff were friendly and efficient, particularly considering the hotel was hosting up to 3 or more large coach groups simultaneously.
We felt the hotel's weak point was its internal public areas - reception, lounge/bar - which were gloomy and uninviting, with an atmosphere & furnishings more reminiscent of a funeral parlour waiting room rather than an cosy comfortable space to spend time in.

  • Stayed: October 2017, travelled with friends
    • Value
    • Location
    • Service
3  Thank Bobbysgirl_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sant_Alphio_Garden, Manager at Sant Alphio Garden Hotel & Spa, responded to this reviewResponded 12 October 2017

Dear Bobbysgirl_12,

Thank you very much for making Sant Alphio the hotel of your choice and for sharing your experiences with other travellers.

We are pleased to see, that you enjoyed your well deserved holidays and appreciate especially our pool, the blooming garden, the food and the efforts of our team for the satisfaction of our guests. Thank you as well for your suggestions, which help us to keep on improving and which we will follow up as good as possible.

It was a pleasure to welcome you and we hope to see you again soon!

With sunny regards,
Yours sincerely
Sant Alphio Hotel & Spa Management

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Reviewed 5 October 2017

Our room faced over the pool and from it we had a magnificent view of Etna in the distance. The room was clean and comfortable, the staff very helpful. We thoroughly enjoyed our stay here as part of a tour. The location is about a half hour drive to Etna and about 3/4 hour to Taormina - both musts to see in this area of Sicily. The hotrl was very busy with several differetn tour groups but it was very well organised so you never felt overwhelmed or pushed out of the way. Very impressed. Definitely the best of the 4 hotels we used in Sicily.

Room Tip: poolside also has views of Etna
  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank grannye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sant_Alphio_Garden, Manager at Sant Alphio Garden Hotel & Spa, responded to this reviewResponded 9 October 2017

Dear grannye,

Thank you very much for your visit and for your feedback.

We are delighted to see, how much you enjoyed your stay in Sant Alphio Garden and with pleasure we will share your kind words with our entire team as an additional motivation.

We hope to see you again soon and send you sunny regards from Sicily!

Yours sincerely
Sant Alphio Garden Hotel & Spa Management

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Reviewed 4 October 2017

This is a high quality 4 star large property catering mostly for tour groups but still offering very personalized service if travelling as a couple or family. It has a large pool and only a short distance from an exclusive area of the beach. It is a little isolated from the main part of the town's activities but no problem if you are driving. The meals are silver service but not necessarily expensive. Rooms are well appointed and very comfortable.

  • Stayed: October 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
2  Thank shakles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sant_Alphio_Garden, Manager at Sant Alphio Garden Hotel & Spa, responded to this reviewResponded 6 October 2017

Dear shakles,

Thank you very much for choosing Sant Alphio and for your feedback.

We are glad to see, that you liked our hotel and appreciate especially our pool, the beach, the food and the personal service we aim to give to all our guests. Indeed we are a little bit away from the center, but the center is reached within a few walking minuts. The advantage of our location is the quietness of our area.

It was a pleasure to welcome you and we hope to see you again, whenever you return to Sicily!

With sunny regards,
Yours sincerely
Sant Alphio Garden Hotel & Spa Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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