Our arrival had to be between 16:00 and 18:00. At exactly 16:00, the phone calls began. Where were we? We told the contact person our arrival time would be approximately 17:30. The phone calls continued every 15 minutes, with the woman on the other end screaming at us. On arrival, we noted that the room was very cold. On the bed was a sheet and the thin bed cover, shown on the bed in the photo above, and a blanket in the cupboard. We requested another blanket, or some heating. Both were refused. For that night and the following night, my husband and I slept fully dressed because of the cold. On the third day, the heating was turned on, when the weather was extremely warm! The pillows were so hard, we used the scatter cushions, the towels had holes in them and the breakfast spread was embarrassingly meagre, with stale bread and burnt croissants. Cups in the bathroom were the plastic disposable ones doctors use in their surgeries. The housekeeper was extremely hostile. She instructed us not to bring in our own bottled water, saying the Italian water was excellent. The leaflet in the room stated that the towels would be changed every 2 days, and the sheets every 3 days. The towels were changed but the bed linen on the third day remained. On request, she refused saying every 5 days.
We have stayed in many B & B's in Italy, all really wonderful. Clearly, this one was not. Perhaps the owner, Manfredi Sgaggio, is unaware quite what an unpleasant place this is to stay.
Lazise itself is a beautiful little town, excellent restaurants with an ambience of relaxed enjoyment, marred only by this unnecessary lack of comfort and unwelcomely attitude.
Our friends were horrified on hearing of our experience. What a pity.
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- Also Known As:
- B&B Le Fate Lazise, Lake Garda, Italy