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“Great Quality of Service in a modernised hotel with traditional Italian values.”
5 of 5 bubbles Review of GrandHotel Riviera

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GrandHotel Riviera
Ranked #3 of 52 Hotels in Lido Di Camaiore
Certificate of Excellence
Tavarnelle val di Pesa
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Quality of Service in a modernised hotel with traditional Italian values.”
5 of 5 bubbles Reviewed 11 July 2014

We last stayed at this hotel 5 years ago and had been regular visitors for some time before the hotel was refurbished. We were very pleased we returned.

Our junior suite was at the front on the fourth floor and the standard of finish in both furnishings and fittings was excellent. Perfect cleanliness. The air con worked a treat.

The friendliness and quality of service from all staff was great. This is one of the few hotels where I run up a bar tab and when settling up at the end of the week encounter no problems. At breakfast the maitre di and the head waiter run a well organised and quality buffet service.

One of the other reasons we like to use this hotel is because it is one of the very few on this stretch of beach with a swimming pool - we therefore avoid the sand and the high cost of hiring sun loungers and cabana.

They now also have a health spa on the first floor but we did not use it on this occasion - probably on our next visit.

Our fellow guests were a great mixture of Italian, French, British and Eastern European.

Room Tip: Rooms on the fifth floor have balconies but do not include a junior suite. Rooms at the front do pi...
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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294 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
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Italy
Level Contributor
125 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed 23 June 2014

We spent 4 nights at this hotel in May, getting a really good off-season rate. Due to the early season, the hotel was actually undergoing some works, but this did not bother at all our staying. The building from the outside looks quite old-fashioned, as it is for the lobby and the bar/restaurant area, certainly in need of a bit of renovation (which seems to be already planned from what we heard). On the other hand, most part of the rooms have been recently refurbished and they fully meet what you would expect from a 4 stars hotel. The other good side of the early season was that we could pick our favourite room, a corner deluxe on the top floor. The room was quite big (especially for italian standard), with modern light furniture, comfy bed and hardwood floor. The bathroom was also big and spotless clean, with separate shower and even a jacuzzi nicely settled under the window. The real plus of the deluxe rooms on the top floors are the balconies, with stunning views of the beach on the west side and of the spectacular mountains on the east side. The room has a good size closet with electronic safe, working table (free wi-fi is provided), minibar and TV offering a good range of sat channels including SKY TV.
The only minor improving I could suggest to make it perfect: offer bathrobes and slippers, better and bigger towels, higher quality bedsheets and change the old blanket with a more comfortable light duvet.
Breakfast is included in the room rate and it is standard quality for an italian hotel (which means that could be easily improved offering a choice of hot dishes and more fresh fruits and juices), anyway everything was good and the waiters always smiling and helpful.
The kindness of the hotel staff is another positive aspect, with a special mention for the wonderful Sandra at the front-desk.
The swimming-pool is not really big but it was nice for me to have a comfy sunbed, as the season was still too windy for the beach. Another suggestion that I could make is to offer to the guests some bikes, as in this area it is really nice to ride along the beach promenade.
Overall a great staying, we'll be back for sure!

Room Tip: Deluxe rooms on the top floors are big and have nice balconies with stunning views!
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank stefi1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 16 June 2014

Just back from a week at the Grand Hotel and Riviera. The Hotel is centrally located with public transport outside the door which takes you on a return trip to Pisa Airport. The views from the hotel are stunning, from our shower we could view the Tuscan Mountains and from the room, we had a beautiful view of the ocean and the pool.
The staff are polite and professional. The rooms are spacious and very clean (cleaned daily). The rooms are equipped with blackout blinds and excellent air conditioning.
The hotel has a nice pool with lots of loungers and towels available.
Breakfast caters for most tastes and the staff are very helpful. The restaurant and bar are expensive, this is pretty much the only fault but the area as a whole is expensive.
I would recommend this hotel to anyone.

Room Tip: Our room was on the 4th floor ... a large corner rooms with amazing views and lots of space. Room 4...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CaptinRiley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 29 October 2013

I have just returned from a week staying in this Hotel. I found the staff very helpful, special thanks to the Blonde Lady on reception whom I found to be very helpful and kind. The waiting staff were very attentive and as I was with a large group of over 50 Irish on a Travel Department Holiday they coped very well.
The waiting staff also worked behind the bar and I found them to be very cheerful and helpful.
I really enjoyed the HUGO cocktail.
The Hotel is in a fantastic location with beautiful views of the sea, I could actually hear the waves crashing on the beach from my bedroom.
This is a great Hotel with nice food in a fantastic location.

Room Tip: Room 405 is a fantastic double with great views
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  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Aileen-52-Dublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 20 August 2013

My wife, sister and brother in law were looking for a 2 bedroom place near Viareggio and this place came up on our search. I was already a bit taken aback by the 300 euro a night price tag but the photos looked ok and the pool looked great.

When we checked in there was only one bedroom not two as advertised. This might suit a family with two small children, not 4 adults as we were. The promise of free wireless internet was useless as there was no available connections to the wifi for the entire time we were there. Reception were extremely unhelpful in resolving this issue saying the signal strength was weak. The Wifi signal was fine and I could connect to it, but there were simply no available connections. I would guess that there would be no more than 20 connections available to the WIFI at any point in time. The shower leaked as well and every time someone had a shower, water would come out from the side wall.

The only saving grace was the pool and the location. The pool was extremely well maintained and the location was right next to the beach with lots of restaurants and bars in the close vicinity.

If I had my time over again, I would rather stay back in viareggio at a better hotel for the same price.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Matthew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire
Level Contributor
107 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 15 November 2011

We had a very large room with the most amazing views. The resort is expensive and the Hotel bar prices are similar to the surrounding bars for price. Food was good Italian food, plenty of choice, served nicely. The hotel is very elegant, very comfy beds and handy for the beech and peir. Buses are regular and stop near the hotel, there is an information office close by and we found them very helpful. Lots to see in the area, Pisa and Lucca are both a short bus ride away.

Room Tip: We had a corner room, very spacious but no balcony, good views even from the bathroom. A couple we t...
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
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Helpful?
4 Thank YorkshireSealy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 1 November 2011

My room was spacious and spotlessly clean. However, sleep quality was very poor because the walls are paper thin and televisions, conversations etc. can be heard quite clearly from adjoining rooms. I agree with the comments from other reviewers concerning the unappetising food.We travelled with a large group and unfortunately we were on half board. The waiters were an unhappy lot, surly and quite disinterested in their job, with one exception a pleasant and friendly waitress.The location is excellent for trips to Pisa and the unmissable Lucca, with frequent bus and train services. The tourist office is located in the Via Colombo behind the hotel and the staff there are very helpful and pleasant. Would I return to this hotel? Definitely not.

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Luini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about GrandHotel Riviera

Property: GrandHotel Riviera
Address: Vle Pistelli 59, 55043 Lido Di Camaiore, Camaiore, Italy
Region: Italy > Tuscany > Province of Lucca > Camaiore > Lido Di Camaiore
Amenities:
Bar / Lounge Beach Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Lido Di Camaiore
#2 Luxury Hotel in Lido Di Camaiore
#7 Romantic Hotel in Lido Di Camaiore
#13 Family Hotel in Lido Di Camaiore
Price Range (Based on Average Rates): £
Hotel Class:4 star — GrandHotel Riviera 4*
Number of rooms: 79
Reservation Options:
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Also Known As:
GrandHotel Riviera Lido Di Camaiore, Italy - Tuscany

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