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“Loved the situation, the pool an the service”
Review of Hotel Aktea

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Hotel Aktea
Ranked #3 of 33 Hotels in Lipari
Certificate of Excellence
Geneva, Switzerland
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Loved the situation, the pool an the service”
Reviewed 21 August 2011

Staff was really helpful, flexible and friendly. Young, dynamic and very professional.

Pool is amazing, ideal for young children (and parents).

Situation is extremely convenient, close to the hydrofoils arrivals/departures and also close to the city center of Lipari (walking distance). Quiet location.

The room we had was very clean and large (we have chosen a room for 4 people)

A very good choice !

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Olivier V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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331 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
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usa
Level Contributor
89 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 11 July 2011

It is a nice property with a great breakfast and nice views. The pool is nice. the service is excellent.

Stayed July 2011, travelled with family
Helpful?
1 Thank angieslist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 November 2010

We stayed here for 5 nights in early September. The hotel was meant to arrange a cab (pre-paid) from Catania airport to the ferry. They forgot. We callled and it took them 2 hours to sort this out. We called to tell them the ferry time, but still had to call again on arrival at the port as they had not turned up to meet the ferry. No apology - although they left a basket of fruit in the room, apparently to say sorry - the receptionist told us when we arrived, when she also explained the lack of a cab to meet us was not her fault but the manager's - but he was not available. Unfortunately, the fruit was not very good - and we would have far preferred being met! A poor start.
Room was fine - with nice big spa bath. In fact, the bathroom was the best part. It is not the hotel's fault that the weather was poor for 2 days of our stay. But it IS their fault that reception was uniformly unhelpful, except for one person. We spent time, weather permitting, by the pool - which is lovely, but there was no-one to help with the umbrellas for shade, waiters at the restaurant adjacent would not provide drinks - and when I asked about drinks poolside at reception, they suggested we go to reception each time we wanted a drink (3 flights up stairs)... The room was,a as said, fine - but we found hairs under the bed on arrival and a couple in the bath. We asked for extra pillows an a blanket each as it was cold - but only got these on the second day. We were told there should be some in the wardrobe, but there were not.
Food in the restaurant was uninspired, but adequate. Very slow service. Generally, the attitude of staff was unhelpful and careless: asking anyone at the restaurant for anything was greeted as an interruption of their talks and chats together. We saw groups of visitors, in large tour groups, who seemed to be served much faster at meals. Arriving after us, their food was served before we had even had our orders taken - maybe they had pre-ordered, but we still waited half an hour to just order! The bar area was completely and consistently empty and unstaffed - we could have easily poured ourselves a drink and just left. We never sawe anyone in there at all.
There was apparently no room service available while we were there - again, maybe there is in August, but not first week September.
The main road from hotel into the town goes past several very malodorous large dustbins (not belonging to the hotel, but just down the road from it). Not a particularly nice walk - and distinctly smelly. We had been dismayed that after the second day, approx 20 yards from the hotel entrance, there was a large dead rat on the pavement we had to walk past to and from the hotel en route to the town (approx 500 yards away). It was there for 3 days, until we left.
We commented on this unpleasant walk to the receptionists and were finally told - after 3 days - of the back entrance to the hotel, avoiding this road - and less hilly (which matters for me as I have mobility difficulties). Having asked previously of reception for alternative routes, we had been greeted with shrugs.
We were there in early September and were often the only people at the pool - the hotel seemed quite dead most of the time and very empty although the dining room was quite busy at breakfast and in the evening. There were no lunches available so we had to go into town - when we asked for something, they seemed surprised - although there were staff in the dining rroom.
Maybe staff are more attentive and helpful in high season but I would not recognise the hotel we experienced from many of the good reviews here. It all left us feeling unwanted and a bother to them. Not nice. We were very glad to leave. And as we had really been looking forward to our stay, that was sad.
Maybe the other reviews are accurate in high season - but I would say avoid otherwise...

  • Stayed September 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sirius-Clari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
5 reviews
Reviewed 24 July 2010

Approximately 30 of us used the Aktea resort for a scientific conference in April 2010. Without exception everyone was impressed with the excellent service, cleanliness, food quality and general ambience. We would certainly return to this lovely place and would recommend it as a conference venue. All the staff and the management were highly professional. Ian C. Univ of Southampton.

  • Stayed April 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IanC1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ireland
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 May 2010

We arrived in Hotel Aktea after a long trip from Taormina with rough seas. It was great to be collected from the port by the hotels mini bus (and i dont think we would have found the hotel in the dark).

We were pleasantly suprised on our arrival. Our room was beautiful and had a garden terrance overlooking the pool and gardens with comfy beds and a great shower. The hotel and grounds are very well maintained. We ate in the restaurant on our first night as we arrived late. The food was lovely, a little more expensive from what we were used to. Breakfast was nice, with good choices.

The location was great, only a few mins walk to the main street.

I would definatel stay here again.

  • Stayed May 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IrishCailin2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kba
1 review
Reviewed 21 April 2010

We had a conference meeting for four days in AKTEA. We were very well taken care of, and the hotel is of good quality in all aspects. A few of us got a room with sea view.

  • Stayed April 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tressKba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maracaibo
1 review
Reviewed 4 December 2009

from the very first contact we had by the phone to make the reservations, previous to our arrival, until the last lay of our stay we had an excellent service.... the management were kind and allways trying to satisfy our needs.

the food is excellent and is a good point to explore the rest of the islands, adventure the town or rent a boat or yacht.. whatever you needed they tried to orient and make our stay exceptional. after a long day of adventure these is the place to arrive....

do not waste time to look for other place. i am sorry i did not write before to "tripadvisor"cause we were not aware.

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank psteiner23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Aktea

Property: Hotel Aktea
Address: Via Falcone e Borsellino, 98055, Sicily, Italy
Region: Italy > Sicily > Islands of Sicily > Aeolian Islands > Lipari
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Lipari
#1 On the Beach Hotel in Lipari
#2 Family Hotel in Lipari
#7 Romantic Hotel in Lipari
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Aktea 4*
Number of rooms: 40
Official Description (provided by the hotel):
From one of the onehundred daughters of Nereo, even before Poseidone the undiscussed King of the seas, the name of the hotel which rises on the center of the sea bank of Marina Lunga in Lipari is taken: “Aktea” the nymph of the sea beach and inhabitant of the sea cost.This modern and prestigious hotel, in few steps from the center ,consists of forty rooms including three junior suite, all with a private terrace.Each room have impressive hand-painted tiled floors, ceramic colors very according to the floors and are coordinated with those of the walls and ceilings, combining blue with white and blue with yellow. The rooms are equipped of: multifunctional showers , hair dryer , natural latex hypoallergenic mattresses, flat screen TV, minibar, safe deposit box,Telephone, internet access and air-conditioning.The Hotel “Aktea” has a comfortable bar, a mediterranean restaurant overlooking on the lovely pool made of mosaic with jacuzzi chairs, one more swimming pool for the youngest , a luxuriant Mediterranean garden , a big conference room with communicating rooms suitable for conferences and special events. ... more   less 
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Also Known As:
Aktea Hotel Lipari

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