I came here last night and booked the presidential suite for one night.
The presidential suite is made up of 1 bathroom (about 12 square meters) and two bedrooms (each about 24 square meters).
For the price I paid I expected a certain minimum of comfort that I did not get.
The 2nd "bedroom" of the presidential suite is actually just a room with a couch/bed.
I've slept on couch/beds and this one is the worst: very little support and a very thin matress so that I could actually feel the thin bars holding the matress.
The door between my room and the other does not close let alone lock.
The bathroom door does not lock.
The door to the actual hotel room does not lock! Furthermore the frame of the door is not set in place and looks broken as if someone tried to break down the door from outside but stopped halfway.
In the bathroom, every time you turn on the light (switch located outside of the bathroom) the ventilation turns on. Except that said ventilation is very loud, annoying and cannot be turned off without turning off the lights (there is no natural light in the bathroom).
The minibar does not work even though it is hooked up to a working electrical outlet (I tried a few); the minibar is even producing heat!
The TV has 4 channels, all in Italian, and 3 radio channels, Italian. The 4 channels are choppy and don't have a clear picture and sound.
In both bedrooms there is a buzzing electrical sound coming from, in my room, the fuse box. Last night I tried putting towels around it to stifle the noise but to no avail. I did not sleep well that night.
These are my main complaints that I think others should be aware of.
The view is very nice and the hotel looks nice.
That one star is for everything looking nice but not being functional.
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- Also Known As:
- Castello Chiola Hotel Loreto Aprutino, Italy - Abruzzo