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Hotel Panorama
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Reviews (1,674)
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All reviewsroof terracesea viewamalfi coastsplash poolcomfort roomlarger poolreception staffacross the roadlovely hotelcoffee machinehalf boardfourth floorfantastic holidaybuffet stylehotel guestscooked breakfastamazing views
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Reviewed 6 July 2014

Have just returned from a 10 day holiday,and I just want to say what a truly fantastic time we had staying at the Hotel Panorama . From start to finish I honestly cannot think of anything negative to say about this Hotel,The staff were always there to assist with anything you required, friendly and very approachable at any time. The room we had was spotless I've never stayed anywhere that was as clean, views from the seaview superior rooms were amazing.The biggest praise goes to the Chef and his team what the kitchen produced for us every evening was fantastic and served in a splendid restaurant by very pleasent staff,The roof terrace bar was also a big plus especially at night amazing views A big thank you to everybody for making our holiday so special one we will always remember.

Stayed: June 2014, travelled as a couple
Thank sarah y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio R, Direttore generale at Hotel Panorama, responded to this reviewResponded 10 July 2014

Dear Sarah,
My staff and I want to thank you sincerely for what you have written on your holiday at the Panorama Hotel.
Our daily mission is to satisfy our guests and their feedback as they are the best reward.

Antonio Russo - General Manager

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Reviewed 6 July 2014

Hotel Panorama is my favourite hotel on the Amalfi Coast. I spent 2weeks there in June'14 and look forward to my next visit.
Lovely location with beautiful sea views from Donato's rooftop bar where the swimming pool is located. Giovanni at reception and his team looked after me since I first set foot in the place Sept'13. Roberto at breakfast/dinner with his beautiful smile is always helpful to assist. Thank you HotelPanorama and the people of Maiori for an excellent holiday.

  • Stayed: June 2014, travelled with friends
    • Value
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1  Thank Valentina Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio R, Direttore generale at Hotel Panorama, responded to this reviewResponded 10 July 2014

Dear Valentina,
we also look forward to your return in the Amalfi Coast and we are delighted that you define us "The best place to stay in Maiori".
Thank you

Antonio Russo - General Manager

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Reviewed 6 July 2014

This hotel is in a fantastic position. Central for everything, beach ,buses, shops, restaurants etc.
The food was a good quality at all breakfast, lunch and evening meals. The evening meals didn't always match what was described on the menu, but was delicious anyway.
I do have some gripes though. We sat at breakfast and watched people putting towels on the beds at 8am round by the splash pool (it clearly says opens at 9am). One morning two girls put towels on 5 beds then vanished, its a very small area and only a few beds so that is really annoying. Another gripe i have is that we had to pay 14 euros to use a bed and a chair on the beach which was the back row (even though others we free) and you are within inches of the people next to you who in our case both smoked so that was not very pleasant at all. Not all hotels charge for the use of the beach.
We had an incident there that wasn't handled very well, we got into the lift from the 1st floor, there was 5 people in there including myself, it crashed to below the basement which is 3 floors including the basement. it scared the life out of us. they got us out and asked if we were ok and that was it. no offer of a drink or anything was followed up. I think pure courtesy the manager should of spoken to us, we went up to the bar (by the stairs) for a drink as we were very shaken and dusty. We told the bar staff and they just shugged. It could of been so much worse we aware of that but a little kindness goes along way. Needless to say didn't use the lifts again.Will definately go back to Amalfi coast as it is stunning and we found most of the people there very friendly. The Thomson staff Sharon & Gizette were amazing.Two of the most helpful reps we have ever had.

Room Tip: Don't have a room on the 4th floor as its noisy at 6.30 in the morning as breakfast is served on the 5th floor
  • Stayed: June 2014, travelled as a couple
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Thank judes212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio R, Direttore generale at Hotel Panorama, responded to this reviewResponded 10 July 2014

Dear Guest,
Thank you for this review thanks for the nice things you wrote. We think that the opinion of the guests is very important to us and we are happy when we read advice.

Regarding your Personal considerations:
sunbeds: We noticed that some guests occupied improperly sunbeds and we are trying to resolve this situation to avoid further inconvenience.

Our lif:, I am sorry if the staff was not helpful enough in this situation and I apologize but I'm sure it will never happen again.

our beach: Our guests have some offers to use the beach, we will be more clear and detailed to explain how this service works.

I hope to have again as our guest.

Antonio Russo - General Manager

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Reviewed 4 July 2014 via mobile

Well we have just got back from a ten day holiday at this hotel and I have to say it was brilliant, the hotel, the staff, the location, the restaurant, the roof terrace. The staff nothing was to much trouble and everyone of them are an asset to the hotel BIG THANK YOU to you all. The restaurant serves excellent food typical of the coast presented, served, with expertise. Which is very reasonably priced for non hotel guest aswell.The roof terrace is a wonderful area to have breakfast with views of the coast and evening drinks which again are not expensive even to non hotel guests to take in the coast light up at night. Yes you pay for the beach but then so you do in all italy, All I can say it's an absolute gem and we will definately return one day.

Stayed: June 2014, travelled as a couple
Thank GPY1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio R, Direttore generale at Hotel Panorama, responded to this reviewResponded 10 July 2014

Dear Guest,
Thank you, Thank you, Thank you and Thank you a thousand times but I still think it is not enough. We are here and waiting for you when you want to come back you will have a warm welcome.

Best Regards

Antonio Russo - General Manager

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Reviewed 4 July 2014

Don't read all the bad reviews on here. This has to be one of the nicest places I have been to. We were there for 6 days and the staff were very helpful. They were offering to book taxis/restaurants/day trips if we wanted to do anything which was really helpful as we didn't have to hunt for ticket booths etc. Food was excellent, one of the best restaurants in the area (the seafood is amazing!), although, there are also many restaurants around that are just as good. The room was lovely, very large actually and the cleaners did a great job of cleaning everyday. The only thing I would mention is there are little hidden costs. For example, you have to pay city tax (€3.50 a day) and cribs Are €5 a night. The sunbeds are also not incuded in your stay The are €20 for one parasol, one chair and one sunbed a day. But all of these things didn't matter to us, they were well worth it!!

Room Tip: We stayed on the 3rd floor with a view of the mountains. It was beautiful!
  • Stayed: June 2014, travelled with family
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1  Thank 682xnak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio R, Direttore generale at Hotel Panorama, responded to this reviewResponded 5 July 2014

Dear Guest,
we thank you for writing and sharing your opinion on tripadvisor regarding your stay at panorama Hotel and we are very happy to know you have enjoyed our hotel but especially our staff.

Regarding extra services I would like to clarify a couple of things:

Parking: The Amalfi Coast is one of the most beautiful places in the world but the space available for parking is limited. Only a few hotels have a private parking area, we are lucky to have a safe and videosurveillance car park within walking distance from the hotel and the cost is € 15 per night, this is the cheapest car here in Maiori ( to park your car on the road has a cost of € 3.00 per hour in Maiori, Amalfi € 4.00, € 5.00 Positano this is the cost per hour).

Beach: We have a private beach in front of the hotel, we provide umbrellas, deck chairs, sun beds, we offer a range of services such as showers, changing rooms, bathrooms, WiFi, etc.. and therefore it is necessary that there be an additional charge. Our Guests could have discounts or promotions during the season.

The opinions of our guests is very important and helps us to improve our services and we will strive to improve communication about the rules and costs of extra services not included in the room rate.

Thank you

Antonio Russo | General Manger

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