Because of its hillside position the hotel is accessed from the road by a locked door and lift or stairs down to reception. We struggled with the intercom for the door but were helped by a very pleasant man (who turned out to be one of the hotel waiters), who came from his car to help. That set the tone for the service. The staff are friendly, helpful and efficient. When the kitchen got busy one night they were very apologetic about a very minimal wait for our food, (in fact we were grateful for the break between courses). We arrived early and were invited to have drinks on the pavement terrace area whilst our bags were taken up to our room. The system of half board customers choosing their dinner at breakfast time is a bit “school dinners”, but the food was excellent varied and imaginative, with a very good salad bar for an “appetizer”.
Our room was a good size well decorated and with good en-suite facilities. We had booked a standard room so did not expect much of a view. However although located at the rear of the hotel, our room had a balcony with a view over the swimming pool and up the side of the mountain to Monte Baldo. The pool terrace was delightful as was the pool itself. Drinks can be enjoyed anywhere and can be put onto your room “tab” with minimal fuss.
The hotel is ideally situated 5 minutes walk from Malcesine town, which, whilst very tourist-orientated is pleasant and relaxing. The cable car for Monte Baldo is about 15 minutes walk from the hotel and moorings offering boat trips across the lake to Limone or tours round the lake itself are only a few minutes walk from the hotel. The hotel is clean, light, airy and very well presented.
This is a delightful hotel in an excellent location and well worth another visit.
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- Also Known As:
- Excelsior Bay Malcesine
- Excelsior Bay Hotel
- Hotel Excelsior Bay Malcesine, Lake Garda, Italy