We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location, comfortable hotel”
Review of Lago di Garda

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Lago di Garda
Ranked #36 of 71 Hotels in Malcesine
Certificate of Excellence
Reviewed 12 January 2012

The hotel is located in a pretty little cobbled square in the centre of Malcesine, a short distance from the lake and 5 minutes walk from the cable car to Monte Baldo. Because of the central location there is a certain amount of street noise if you leave the windows open but the double glazing is almost completely sound-proof and the hotel has very efficient air-conditioning.
Our room (on the first floor and at the side of the hotel) was a good size, clean and comfortable, with a view of the Town Hall and the church, and a small balcony from which you could (just) see the lake at the bottom of the street. The en-suite shower room was in good condition and beautifully clean. There was a fridge but no tea or coffee making facilities which did not bother us but some people seem to mind. The staff were polite, friendly and helpful.
We stayed there on a Bed & Breakfast basis. The breakfasts were excellent. There was always plenty of food, a good selection of bread, rolls, meat, cheese, fruit (both fresh and tinned), yogurt, cereal, etc. The coffee was very good. On two occasions we had our evening meal in the hotel restaurant and found it to be one of the better restaurants in the area.
We consider the Lago di Garda to be comfortable, well run and good value for money and would be happy to stay there again.
If we had one small complaint it would be that we would have preferred a double bed rather than two singles pushed together.

  • Stayed: September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
9  Thank JScott371987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (144)
Traveller rating
Traveller type
Time of year
Language

74 - 80 of 144 reviews

Reviewed 16 September 2011

When holiday-makers are researching hotels, and yes you should always do SOME research! they generally fall into two basic categories; those who want a "destination hotel" (sorry for the marketing-speak), and those who want a simple,clean base from which they can get out-and-about to explore and dine. This hotel falls very clearly into the latter category.
The location is excellent, though minus a sea view, but then you get what you pay for. Hotels such as this allow you to explore and enjoy a location while hardly ever having to rely on buses or taxis - except for trips further away of course. We always prefer to be right at the heart of things where you can experience the local culture and atmosphere - rather than tucked away in some sterile homogeneous resort hotel. It is compact and the public spaces are tiny. The rooms are functional, en-suites clean - with a powerful shower an loads of hot water. The air conditioning does work (seasonally!), but of course you must have your keycard inserted and the windows closed. This is pretty standard practice otherwise the A/C unit would be trying to refresh the air of the entire neighbourhood!
The two most regular comments here about this hotel refer to the overall cleanliness and the attitude of the management/staff. And yes, it is clean. Staff difficulties are a little more complex; a previous poster assumed that the owner/manager rules with a rod of iron and this seems likely. There's a Teutonic efficiency in operation here which, while accounting for the cleanliness, makes for a curt and occasionally rude interaction, and of course there's no excuse for this - it is the hospitality business after all. The hotel appears to be a husband/wife/daughter operation and the best business decision they could make would be for the parents to retire, leave the daughter in charge, and try to lighten the mood and workload load on the staff.
Finally, a previous poster complains that he and his wife were harangued by a staff member despite being "45 y/o Professionals". Sadly it appears that this member of staff had not been instructed in the specific attitude to be employed when dealing with this particular socio-economic grouping!

Room Tip: Street noise could be intrusive on busy nights but the sound insulation (from exterior noise) is ver...
See more room tips
  • Stayed: September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
8  Thank PMurf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2011

We booked this hotel to attend a wedding in Malchesine. Its in a great Location. Actually for the price we liked our room - it was just large enough. Clean, good powerful shower. We had a small lake view from the window but we where on the top floor 405. We weren't bothered about a view but if you are then you will be dissapointed. What spoilt it for us? They control the aircon from the desk with ruthless aplomb, so you cant have it below 22 degrees , only works when your in there, goes off if you open a window, is turned off automatically at night. Its so hot in Malchesine that realy the aircon had little impact on the temp of the room - so a sweaty time is had by all. Its a bit pointless having it and restricting it so much but then when you meet the grumpy old owner/manager you know why. This guy lambasted my wife and I (from 20 yards away across a full hotel lobby/restaurant and we are Professional 45 yr olds) for having the cheek to walk into the hotel going to our room eating an ice cream and made us go outside and eat it. LOL. I am serious! Trying to request a reasonable explanation for this outburst resulted in further abuse of the English and tourists in general who dare to stay in his hotel..it was so bad it was laughable. The breakfast is below par - more grumpy service, poor quality coffee and watered down fruit cordials....the croissants are o.k but then you cant get a croissant wrong. The TV didn't work either - the change to digital was blamed...
We wouldn't reccomend. Malchesine is beautiful and the service at this Hotel put the only dampner on the fab weekend. Stay somewhere else. Or go back when the 'grumpy' retires.

Room Tip: Book a different Hotel
See more room tips
  • Stayed: September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
1  Thank supergaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2011

We stayed here for a week in August, half board with Inghams. Room number 205, I think, good size with a good shower room, and a small balcony from which we could see left up Monte Baldo, and right to a small section of the lake.
We found the breakfasts fine, good coffee, and delicious little brown rolls, as well as light pastries, tinned fruit, juice, and the usual cereals. The evening meals were a bit mixed. We enjoyed the salad starter, and the pasta or soup was always good. The main courses were a bit mixed, but we enjoyed the 2 fish dishes we had. We were usually pretty full by this time, but watermelon, fresh fruit salad or ice cream were usually offered, and one day we had a stunning, incredibly light, baked cheesecake.
Our waitress was always pleasant, but she seemed very tired sometimes - it seems to be a very long day for waiting staff. The hotel owner was always pleasant. I guess hotel staff have to work very hard during the busy season, and hopefully they get more time off at less busy times.
The only downside was the noise in the early hours, coming from people leaving a nearby bar. The other side of this was that it was really good to be so central, making it easy to get anywhere and really feel in the middle of everything. On balance, I'd probably be prepared to put up with a bit of noise - it meant we could enjoy the excellent Spanish guitarists playing for an hour outside the bar next door,and the band playing down in the centre. I'd be happy to come to this hotel again.

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank JudeG_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2011

We got a late (and thus very cheap) package deal at this hotel through Inghams. Our room was on the 1st floor at the back of the hotel overlooking the kitchen and it was very dark and airless, and was also a bit noisy in the evening. However, several guests who were at the front of the hotel complained about noise from the street in the early hours - I guess I'd just about settle for dark and airless over being woken up by the sounds of revelry. On the positive side, he room itself was large, well appointed and clean, as was the bathroom. The aircon was good too, but note that you have to close and lock your windows for it to work.

We were on a half board package and the breakfast was of a good standard (very good coffee) and the dinners were ok, although we were placed in the bottom half of the split level dining area (you sit where you are told!) and thus were unable to see, and were not told about, the salad bar located in the upper half. Also, as others have said, all the outdoor tables are reserved for passing trade, so there's no chance of dining al fresco which is a shame because the little square outside the hotel is delightful. Also on the debit side was the fact that the waitress was really miserable and the dinner service could be very slow. I also note from other reviews that there is a roof terrace - we didn't see any signs for this, nor were we told about it and I'd like to have seen it given that we had no view or balcony.

The lady who ran reception (we guessed that she was also the owner) was very formidable (not to say intimidating) and accused us of being "hysterical" when we happened to mention that our aircon had stopped working after a short power-cut - very odd.

All-in-all, given that our deal was so cheap and Malcesine so lovely, we had a good holiday. However, we certainly wouldn't choose to stay at this hotel again and wouldn't recommend it to anyone paying full price for a trip to Malcesine. If you are paying full price then the town has plenty of beautiful lakeside hotels and I'd choose one of them - unless you really want to experience staying an an Italian Fawlty Towers.

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank garybons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2011

We have recently spent a week on Lake Garda in the beautiful,Malcesine, stunning scenery, everywhere you look, exceeded all our expectations, photographs do not do this place justice! We chose to stay at the Hotel Lago Di Garda, which is located in a lovely little cobbled square, a short walk to the lake down delightful little streets! However, we found the staff quite cold and unwelcoming, which made us feel a little uncomfortable to say the least, not wanting to approach them for anything! The rooms were adequate, though spotlessly clean and both bedding and towels changed every day. We were on the second floor and expected some noise from the street below, but to be honest after midnight, it was relatively quiet and not a problem to us. We were very lucky with the weather, it was wonderful, except for one evening/morning were there was a torrential storm, we then found out that the hotel did not have a public room at all, so therefore, if the weather had been bad all the week we would have been confined to our clean but very dull room. The Hotel details also stated that there was a rooftop sun terrace (we accepted there wasn't a pool) we decided it would be fine to go up the terrace late afternoon to spend a few hours in the sun, but what a disappointment, hardly anyone used it and it was obvious to see why, the furniture had seen better days, and there wasn't a single parasol to be seen, a necessity in 40 degrees! The views were amazing, but no one wanted to go up there because it wasn't at all attractive, such a shame. The food at the hotel was adequate, though we found out after a couple of days that we could have the lunch option instead of dinner, something that should be considered as dinner was only two boring choices served downstairs ina very dull restaurant, where as lunch was served outside the hotel al fresco, much more enjoyable, one of the reasons we go abroad for our holidays! It seemed, in fact, that the hotel focussed more on the public restaurant than the guests, as the food was much better and there was a bigger choice on the menu, We both decided that when we do return to Lake Garda, that we would not be returning to Hotel Lago Di Garda, for the reasons mentioned and also, we would want a Lake View...stunning.

  • Stayed: August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank TESSY68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2011

Hi all,
We stayed at this hotel for 1 week. We found the location very central but you won't see the lake as it's at the mount baldo side if town. The rooms are basic but we felt location was more important. The rooms have recently being upgraded and u can see. They are compact but u won't get tea making facilities etc. Our only fault was no balcony or anywhere to leave swim wear to dry. We didn't eat at hotel as there is an abundance of restaurants to try. That said it looked busy every day so I think the dinners and lunches were good good. We had breakfast and again it's very basic. Fresh fruit well fresh out of tins we felt and toast etc. It's basic but we knew this conning. We had no issues with staff compared to thee reviews. I always find a " please, thank you and big smile" will always get you far. Being honest I did miss not having a pool or view if lake but this forced us to leave hotel early every day to wander streets etc. You will pay alot for pools in malcesine as few have them. Overall the hotel was very basic but yet sufficient. It's not 5 star and doesn't try to be. U have a clean room with shower and ensuite. If you want more such as balconies over looking lake or pools then this hotel is not for you. If you want basic in good location then I feel you can't go wrong. We enjoyed stay but probably wouldn't stay again as we wanted a lake view or balcony to sit out and have a drink at night. You will pay for those luxuries sadly in malcesine. Hope this helps

  • Stayed: August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank gummychicken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Malcesine hotels
0.1 mi away
Hotel Dolomiti
Hotel Dolomiti
#8 of 71 in Malcesine
119 reviews
0.2 mi away
Hotel Peler
Hotel Peler
#55 of 71 in Malcesine
53 reviews
0.6 mi away
Hotel Val di Monte
Hotel Val di Monte
#48 of 71 in Malcesine
30 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Hotel Garni Ischia
Hotel Garni Ischia
#17 of 71 in Malcesine
212 reviews
0.5 mi away
Ambienthotel PrimaLuna
Ambienthotel PrimaLuna
#4 of 71 in Malcesine
334 reviews
0.2 mi away
Hotel Castello Lake Front
Hotel Castello Lake Front
#2 of 71 in Malcesine
826 reviews
Show Prices
Show Prices
Show Prices

Been to Lago di Garda? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lago di Garda

Address: Piazza Vittorio Emanuele 1, 37018, Malcesine, Italy
Region: Italy > Veneto > Province of Verona > Malcesine
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #36 of 71 Hotels in Malcesine
Price Range: £82 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lago di Garda 3*
Number of rooms: 27
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Ebookers, 5viajes2012 S.L., Booking.com, Agoda and Travel Republic (UK) so you can book your Lago di Garda reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Lago Di Garda Malcesine, Lake Garda, Italy

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing