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“Worst 3 month stay”
Review of Nicotel Gargano

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Nicotel Gargano
Ranked #7 of 7 Hotels in Manfredonia
San Diego
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Worst 3 month stay”
Reviewed 25 September 2012

Hotel is located in an industrial area with trash all around. The rooms are ok but only have one English channel CNN Business and the internet is slow and shuts down constantly after a storm. It took 2 weeks to fix this discrepancy x2. The front desk is uncaring and lack customer service. Never ask them for anything out of the ordinary because you will be referred to the next shift or told to check back tomorrow "dumani" because the front desk girls are on their cellphone talking to friends. Cats are everywhere and the cleaning crew cleans weekly, but doesn't touch the kitchen part of the room. My shower leaked constantly after each shower, but was never fixed after informing front desk of the problem. The gym is non functional and the pool is so crowded that it is impossible to find a chair to sit. Parties and loud music are continuous on the weekend with a recent pool party lasting until 4:00am.

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RX7SanDiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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363 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 June 2012 via mobile

arrived to be told our room had been sold to someone else even though we had booked in advance. Staff were unhelpful, rude and really did not care. Place should be shut down. Do not stay here. The regio just down the road is the same price but much nicer.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Rhian44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Manfredonia hotels

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 June 2012

7 Days into a nonstop driving/camping trip through Europe this hotel was meant to be a treat and a break from daily driving etc, booked in advance, a ground floor room, private terrace leading directly onto the poolside, etc, all the trimmings.

Hotel is on an industrial estate several km from the beach, the wrong side of an unpaved road with raised ironworks. Parking is in a large insecure gravel carpark with no shade whatsoever, unlike other hotels which at least build cheap shelters to park under, god forbid you park directly infront of the enterance while you unload your bags rather than slog across the carpark in the midday heat.

Tried to check in and was given a 1st floor room bog standard room with no explanation, told them no this was not what I booked and was informed what I booked was not avalible, regardless of the fact that I booked it and it was avalivle at the time of booking 5 days prior! Was then grudgingly offered a discount which was not a real discount mearly the rate of the replacement room.

Surly uncaring staff whom to be completely honest after 5 hours in an unairconditioned car were very lucky not to get slapped.

Currently at the Regio Hotel which is much nicer, though still a let down after looking forward to my private patio access to pool etc.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Captain_Richard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tennessee
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 November 2010

Very poor service in general. just did not seem to care about customer service at all, No light bulbs in bedroom. side tables so I could not read before going to sleep.which really helps me relax. Hard as concrete bed , I do not mind a firm mattress but the floor might be softer. It is also located in a industrial area with no views. Was going to stay for 3 months but lasted 2 weeks before moving to the regio which is much better, Oh and no internet in the rooms only in lobby !

  • Stayed November 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank debmode
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gaetanik, Responsabile relazioni con la clientela at Nicotel Gargano, responded to this review, 13 August 2012
Dear Sir,

I am really sorry to hear your comment and I do apologise for any inconvenience it maight have occurred during your stay.
We will do our best to improve our customer service.
As for the light bulbs if you had told it to the reception desk, I am sure our receptionists will have been glad to help you!
We hope to see you sometimes again!
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stuttgart, Germany
Level Contributor
177 reviews
176 hotel reviews
common_n_hotel_reviews_1bd8 271 helpful votes
Reviewed 29 October 2008

Me and my nine year old son decided for a sunny weekend break in Puglia and returned late Monday.
The hotel is really easy to reach from Foggia Gina Lisa airport or from Pescara, where we arrived. Leave the motorway at Manfredonia exit, drive down the SS89, big signs on the left guide you to the location.
Its a gravel road till now, all new developed.
Lots of free parking spaces.
The first offer at check in Saturday afternoon was a shower only room at the ground floor, no way, the friendly guy there showed as another room at the first floor, also with shower only.
Some discussion, not unfriendly, later we´re upgraded to a full suite, separate bedroom, terrace, living room with a big flat screen TV, two separate bathrooms, one with the welcomed
bathtub, not bad so far or great luck for us. The hotel was good booked the first night with large tour groups and calm the second night. But no problem to sleep at all.
The hotel offers a outdoor pool and also an large indoor pool area.
Breakfast was ok, separate for the tour groups, everything we need on offer, but nothing special.
Staff seems not very motivated beneath that guy at check-in
and was not fluent in english.
We´re forced to buy a bath-cab when we entered the indoor pool area, never experienced that before, why that?.

  • Liked — The nice upgrade to the suite
  • Disliked — The closed indoor pool at Sunday and the loud music in the public areas
  • Stayed October 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank FLIEGER67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gaetanik, Responsabile relazioni con la clientela at Nicotel Gargano, responded to this review, 13 August 2012
Dear Sir,

thank you for your comment.
We are glad to hear that: "The hotel is really easy to reach from Foggia Gina Lisa airport or from Pescara".
We are obliged to ask people to wear a bath-cab in the swimming pool, for healh and safety reasons.
Thank you very much for your stay at Nicotel Hotel.
We hope to se you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Nicotel Gargano

Property: Nicotel Gargano
Address: Strada Statale 89 km 174, 71043, Manfredonia, Italy
Region: Italy > Puglia > Province of Foggia > Manfredonia
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #7 of 7 Hotels in Manfredonia
Hotel Class:4 star — Nicotel Gargano 4*
Number of rooms: 181
Reservation Options:
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Also Known As:
Nicotel Gargano Manfredonia
Nicotel Gargano Hotel Manfredonia

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