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Grand Hotel Menaggio
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Reviews (655)
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All reviewsriviera travelferry terminalscrambled eggslake viewdining roomfour courseslovely hotelhalf boardmelonthe air conditioninglanding stageswimming poolfacing the roadevening mealproper showerpublic roomstap water
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Reviewed 10 July 2014

The hotel is right on the lakeside with views across to Varenna and next to the ferry terminal for lake excursions. The room we had was very comfortable and spacious with a good sized bathroom, but without tea making facilitles (standard in Italy apparently). The staff were without exception friendly and helpful and both breakfast and dinner were held in the restaurant where the doors could be fully opened so we seemed to be eating in the garden. The food was extremely good and the wines not overly expensive. The lounge was large and comfortable and led into the garden with a small swimming pool. Average age of clientele was over 60 but we will definitely return another year.

Room Tip: Request a high floor for better views
  • Stayed: June 2014, travelled as a couple
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1  Thank PollyEastbourneUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

First visit to Italian Lakes. Enjoyed every minute. Riviera Travel to be congratulated on organization, value for money and knowledgeable guide(Julia Scanlon) Grand Hotel Menaggio just as we expected. Old world charm, lovely cuisine, nicely served. Silver teapots and silver cutlery at breakfast with open air garden/lake views will stay a lovely memory for a long time. Yes everyone can find fault, roadside rooms can be a little noisy. But speak up maybe the hotel staff can move you. Some folk want 5* luxury for 3* prices its not always about the money. Enjoy the lovely small town square 5 min (flat) walk away the gellato is delicious!

Room Tip: Higher floor = better view/quietier
  • Stayed: June 2014, travelled as a couple
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5  Thank 222Lorraine_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2014

very disappointed we had paid quite a lot extra for a lake view and balcony only to find we had a Juliet balcony.

swimming pool was not heated so risked a heart attack if you did swim, and sun loungers were the most uncomfortable ever sat in, if you were lucky enough to get one only had twenty six for the whole hotel.

agree with a previous review about staff smiling not the friendliest of staff but one off the bell staff was very friendly rest of staff could learn from him (he had lovely curly hair & wears glasses)

food at dinner was of a good quality but very small portions, not so impressed with breakfast if you arrived after nine am not much on offer did not seem to restock. one morning waited over 10 minutes for them to replace there rather fatty bacon.

furniture in lounge area could do with replacing you sunk to the floor in all of the seats not good if you had a bad back, and most of cliental were very elderly.

pillows and bed rock hard so not good for a good nights sleep.

the ferry could be quite fuming and hotel was very close so could be over powering.

Room Tip: pay a lot extra for superior room and balcony or stay at lake maggorrie where one of the guides said you would pay the same as lake Como but hotels were superior.
  • Stayed: June 2014, travelled as a couple
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3  Thank Peterw21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2014

This is a lovely hotel, with a beautiful old world charm lobby and outdoor area facing the lake. We had a nice room with a street view, and although it was noisy with the window open, it was very quiet with the window closed. Our room was of good size and was clean and comfortable. Breakfast was very good, and we enjoyed it outside overlooking the beautiful grounds and lake. Most of the employees were very pleasant and friendly, especially a particular jovial bellman (I’m sorry, I don’t remember his name – but every time he saw us, he hollered “San Diego!”, even when he passed us while driving his car in town one day!)

There are two restaurants at the hotel - La Veranda and Clio. On our first night there, we chose to go to Clio because it seemed a little nicer, was intimate and quiet, and we liked the items on the menu. The ambience of the room was lovely, romantic, and the food was very good. Our only complaint was with the unfriendliness of the waiter. A little smile and friendliness to people who are spending money at your establishment goes a long way. But… having said that, maybe he was just having a bad day.

On our day of departure, the hotel abruptly turned off the water without warning guests. Luckily, we had gotten up early and had finished our showers just in time. My husband went to use the bathroom sink and found that the water was not working. No one had called us to warn us that it was going to be turned off, or to advise that it had been turned off and when we could expect it to be turned back on. We later learned that it was a scheduled shut off for the entire hotel. This could have been a terrible situation for us since we were traveling that day, and I imagine it was for others who, unlike us, weren’t able to take showers that morning. My suggestion to the hotel would be to either warn guests prior to a water shut-off, and if you are unable to do that in an emergency situation, at least notify them as soon as you are aware of it.

Another issue we had, that was not the fault of the hotel, was that the bus stop that we needed to get to in order to travel to Lugano, Switzerland, was a bit too far for us to haul our luggage to, and to our surprise, there were no taxis available on our day of departure. This is a small town and there are not very many taxis, so beware. Where the hotel did fail us, however, was on the day prior to our departure, when we wanted to walk to the bus stop so that we would know exactly where it was, a lady at the front desk directed us to the wrong bus stop. It was a mistake, but this could have been a huge problem for us, had we not investigated further and found the correct one ourselves.

Overall, this is a nice hotel and Menaggio is a nice city.

  • Stayed: May 2014, travelled as a couple
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2  Thank WED439
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014

Just returned from a lovely holiday with Riviera at this hotel. Probably one of the best holiday experiences we have had staying in a hotel.
Superb location right on the lake & adjacent to the ferry (a plus not a negative). The staff, particularly in the lovely dining room were very friendly & efficient.
The food was excellent with a good choice every night & the wine list extensive with a range of prices to suit all pockets.
Our room whilst not having a lake view was beautifully appointed with a fabulous bathroom & we were well looked after by the Chambermaid who was so pleasant. We were sorry to leave this hotel & lovely little town.

Room Tip: Speaking to others in our party it did seem that rooms varied a great deal dependent on where you were. Our friends had a lake view & balcony but a tiny bathroom! But everyone seemed to really enjoy their stay
  • Stayed: June 2014, travelled as a couple
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3  Thank tommoSaleCheshireUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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