Where do I start.. Booked for 3 nights, stayed for 2 (reluctantly).
First of all, we were made to carry our very large suitcases up 5 flights of stairs to the "reception" of one building, only to be told we were staying next door. We then had to climb back down the stairs and back up another 5 flights upstairs to the "budget" building next door.. Not that the first building looked to be any better.
This is where the fun begins...
Unlike the pictures shown, we did not have a "triple room", but a double "bed" (piece of foam) and a fold out sofa.
The strangest and most inconvenient problem was that NONE of the keys to ANY of the rooms work. There is a communal key to the shared bathroom which worked once, the entire time we were there. The other times, all three of us had to climb out the bathroom window to get out of the bathroom. Thank god it was there. We also spent 10-15 minutes trying to get into the front door and then our bedroom door every time we entered the building. When one of our party was stuck in the other shared bathroom, with nowhere to jump out of the window, the very rude member of staff told us that we were going to break the key and told them to drop the key out the window so he could let her out.
There was a blood stain on the blanket on the main bed.
The sink in the bathroom was clogged for an entire day, and still clogged when we left. We had to brush our teeth over the toilet. (Please see below) As you can imagine, not the most pleasant of experiences.
The toilet flush button was not a button but a coat hanger... Yep. A coat hanger.....
All of the power went out on both of the nights that we were there. One of the nights, after waiting for 45 minutes for the overcrowded, shared bathroom, one of our party got stuck in the shower, naked, in the pitch black... Which made it very difficult to climb out the window.
The wifi didn't/barely worked for the majority of our stay.
Mestre is also AT LEAST 20 minutes on a bus, then a ferry away from Venice.. Not 10 minutes as was described.
All of these problems were very rudely dismissed by the members of staff.
If the staff were helpful or at the very least, pleasant.. The other things could possibly be overlooked (except the bloodstain) and it may have been a bareable stay.
It was so bad that we forfeited the final night's accommodation that we had pre-booked and stayed elsewhere.
Everyone that was staying there during our stay was having the same issues. Really suprised there are no other reviews to this effect. Stay elsewhere!
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- Also Known As:
- The Caponi Bros Bed & Breakfast Province Of Venice/Mestre