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“Hotel Plaza....... Brilliant hotel 100%”
5 of 5 bubbles Review of Hotel Plaza

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Hotel Plaza
Ranked #19 of 58 Hotels in Mestre
Bury St Edmunds, England, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Hotel Plaza....... Brilliant hotel 100%”
5 of 5 bubbles Reviewed 22 October 2013

We stayed for two nights and what can I say..... Fantastic service, very flexible, helpful staff, brilliant location with only a 10 minute train journey into Venice. If the fact that it is outside the train station puts you off, don't let it as you cannot here the trains at all.

I would recommend booking your excursions through the hotel too as you get a good discount.

The food at the Soul Kitchen is also out of this world.

We would definitely recommend staying here and would come and stay again when visiting Venice.

Room Tip: We had a deluxe room at the front on the eighth floor (top floor) and you could not hear the noise f...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tracey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (199)
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English first
Ottawa, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 21 October 2013

We stayed at Hotel Plaza for 4 nights in October. We stayed in one of the older rooms (part of the hotel has been updated) and the paint and carpet were definitely in need of updating. Our first night we faced the train station and it was very loud (we were on the 7th floor) -- i would suggest asking for a room facing one of the other roads.
Other than the last woman we dealt with when checking out we found the front desk staff very unfriendly and the valet actually yelled at us for bringing our own bags down at the end of our stay.
THe restaurant is good but fills up quickly so make a reservation for dinner or arrive at 7 p.m.
As of October they turn the air conditioner off in the hotel and it was very hot during our stay. we had to have our window open the whole time we stayed there.
There is a continental breakfast each morning that is very busy. Not great coffee but at least a selection of bread, fruit, cheese, meat and cereal.
Overall the location is convenient to see Venice but i wouldn't recommend this hotel.

Room Tip: ask for a room not facing the train station--that road is very loud and busy this hotel has newer r...
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank healey123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 19 October 2013

Most of the front desk staff, the waiters in their restaurant (especially the older guy) very unfriendly. The front desk made us feel when asking questions (that any tourist would ask), that we were a bother, therefore answers to our questions were not forthcoming and incomplete. For example we wasted 1/2 day going back and forth to their downtown because the clerk didn't bother to tell us stores there dont open for shopping until the afternoon. Which I think would be an important piece of information that should of been mentioned considering we were enquiring at 10 AM where we could go to shop. Room size was adequate for three of us, but it didnt look anything like what is shown here on this website. Having the train station and bus stops across makes getting around Mestre or getting to Venice easy.
Breakfast not bad, good variety to choose from, but at times they would run out of stuff then we were waiting for them to restock.
As to their restaurant if they gave better service as did the restaurant in the Best Western (across from the Plaza) did, they wouldn't have to tact on 10% under the ruse that the 10% service charge was for napkins, knives forks....yes that was what the waiter told me when I asked him what the 10% was for. The last night we decided to eat somewhere else found the restaurant at Best Western(think the name is Bologna) what a difference night and day, service with a smile...what Canadians are use to. (Could be why we met a bunch of other Canadians there having dinner). If you plan to stay 1 night I guess Plaza will do, but if you plan to stay longer as we did (3days) try Best Western or shop around. From our personal experience Mestre staff need to learn to be more friendly or it could be they do no have enough experience dealing with all types of people and how to treat them all the same.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lodend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Littlehampton, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 16 October 2013

A good value choice with bedrooms 2-3 times the size of ones in similar Venice hotels & half the price. The location is great, being opposite the train station & the bus stop for travel to Venice; both modes of transport are cheap,frequent & quick. The rooms are clean.

Breakfast was "interesting". They'd run out of plates, cutlery, muesli , fruit salad & scrambled egg. Everything came eventually, & there was a good selection, but they just couldn't cope at peak times. And the coffee was the worst we've ever had in Italy; yuk.

A tip re breakfast....the hotel is used by tour parties. They all put their day's agendas in reception. Try & avoid the hour before that day's departure time & you should beat the problem I've described.

Bar Enjoy next door is highly recommended..... a good selection of hot & cold snacks al day, great coffee & friendly owners.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank peterbb300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flemington, New Jersey
Level Contributor
140 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 15 October 2013 via mobile

This hotel is exceptionally located in front if the Mestre train station. Trains go to Venice-St. Lucia every 10 minutes and you are inside of Venice. The cost and room space you gain is way much than what you will get inside of Venice. The rooms are very modern and spacious. Breakfast is complete and it is included in the rate. Free Wifi is also included and accessible in all hotel areas. There is a restaurant in the hotel lobby that is good for drinks, snacks and lunch. They serve dinner as well but it was average. There are better restaurants nearby. Every time I return to Venice I would stay at this hotel.

Stayed October 2013
Helpful?
Thank dmejias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 14 October 2013

Right opposite the train stations, and a few minutes from the Airport Bus drop off point.
A few minutes to the Train station. 12 minutes to Santa Lucia and you're in Venice.
We enjoyed our stay here. The rooms are a reasonable size, and pretty quiet.
We had a very relaxing time here.
Breakfast was plentiful, and the Soul Kitchen is a nice place to relax for a drink or dinner.

Check in and out can get busy, so choose your time to leave!!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ScottMH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto, Portugal
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 7 October 2013

For us it was the best choice. The location is excelente, in front of the rail station and the bus to airport. It's better than stay in Venice Center where you have to climb stair with your luggage. the train trip cust € 1,40 and take 10m to Santa Lucia Rail Station.
The breakfast is excelente, with eggs, bacon, sausages, fresh fruit, croissants, etc...
There is two tipes of rooms the modern ones and the oldest ones, I don't know the price range, but the modern ones are fabulous...

Room Tip: Modern rooms
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jifa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Plaza

Property: Hotel Plaza
Address: Viale Stazione 36 | near Venice-Mestre station, 30171, Mestre, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Mestre
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#11 Luxury Hotel in Mestre
#13 Romantic Hotel in Mestre
#16 Family Hotel in Mestre
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Plaza 4*
Number of rooms: 226
Reservation Options:
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Also Known As:
Plaza Hotel Mestre
Hotel Plaza Province Of Venice/Mestre

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