Arrived at Delfino Hotel 7th.April 2014 from disastrous 20 day Costa RIP OFF Cruise from Rio de Janeiro Brazil to Venice feeling ill effects from either Food Poisoning or more likely Noro Virus caught on board ship in latter days of cruise,.Room on 6th.Floor facing sun windows would only open 6 inches room temperature over 40 DEGREES CENTIGRADE. Requested several times for Air Conditioning to be turned on but told Italian Laws did not allow Air Conditioning and/or Heating to be turned on under any circumstances depending on time of year/outside temperature, a fact little known or informed to clients visiting ITALY by travel agencies in a clear breach of advertised hotel facilities on Web Site. Note this rule kept very secret and applies to all hotels and apartments etc right up to 5 star hotels.
Hotel when told I was feeling very unwell and had a Pacemaker fitted for Heart Problems eventually on second day provided an Electric Fan which with window open as much as possible
allowed some relief apart from traffic noise. What exactly have we paid for in a four star hotel which as originally as part of cruise package we were not allowed to uprate. Had we paid for a Five star Hotel we would have faceed the same Secrative Italian Law. Will NEVER BOOK A HOTEL OR GO TO ITALY AGAIN WHILST THIS LAW IS STILL IN PLACE and kept QUIET by travel AGENTS.
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- Also Known As:
- Delfino Hotel Mestre
- Quality Hotel Delfino Venezia Mestre Province Of Venice