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“Expected better”

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Hilton Garden Inn Venice Mestre San Giuliano
Ranked #3 of 58 Hotels in Mestre
Certificate of Excellence
GreenLeadersSilver level
Perth, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Expected better”
Reviewed 27 May 2014

Stayed her with my wife for our 44th wedding anniversary. About 20 minutes from Venice by bus but not walkable to anywhere. Much cheaper than Venice hotels. BUT we have stayed in better Hiltons. Reception staff were all fantastic but a few more pieces of information would not have gone astray. Room was big and tidy. Breakfast was bland with really no variety day in day out. Had trouble with staff making hard poached eggs ! Any body can cook eggs !!!!! Tea with milk on the side ? HOT FROTHED MILK ! With tea ???? Redeeming feature of this hotel ? The bus stop in both directions is on the doorstop.

Room Tip: high floor overlooking the Dolomites. April you could see the snow on the peaks. A/con could be q...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank WAfromWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,311 reviews from our community

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  • Sleep Quality
  • Location
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (292)
Date | Rating
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  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Florida, United States
1 review
Reviewed 27 May 2014

Rooms are great. Located two bus stops from Venezie (Venice) 5-8 min. Staff was very helpful and dominated the many languages perfectly. Rooms are great. Located two bus stops from Venezie (Venice) 5-8 min. Staff was very helpful and dominated the many languages perfectly.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Luis A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omaha, Nebraska
Level Contributor
1,400 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 431 helpful votes
Reviewed 26 May 2014 via mobile

The hotels in Venice can be very expensive. This hotel is on the mainland only a ten minute ride from Venice. The people are very helpful with a wonderful breakfast included in the price. The rooms are modern and the hotel is immaculate.

Stayed May 2014, travelled as a couple
Helpful?
2 Thank Emil T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farmercy2
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 May 2014

I can only echo the other great reviews about this hotel. The location is good, although it is outside the main "lagoon" area, it is easily accessible by the regular buses that stop outside the hotel. The rooms are modern and spacious.
Customer service in our experience was outstanding and we thank them for their help. Briefly we had arranged a package with a tour company with a nights stay in venice (at the Hilton Gardens) following a cruise, however we were transferred and left at the wrong hotel in the centre of venice. This was our first time in venice and had no idea where we were. The staff at the Hilton advised how we could get to them and ensured our transfer to the airport the follow day was in place correctly from the Hilton. Although non of this was their fault they we attentive, concerned and genuinely wanted to help us. They offered us complimentary drinks and sent a bottle of wine to our room, as they felt we had a bad day!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Farmercy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax, Canada
Level Contributor
283 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 24 May 2014

This was our last stay in Europe for our group of 8 (4 couples). It was nice to have a quiet, modern hotel to stay in while we were in Venice. Beds were very comfortable and room was quiet and clean. While it wasn`t located downtown on the waterway, the location was great for catching the public transit which was a 15-20 minute commute from the waterways and tourist locations. Breakfast was a bit of a disappointment, but we were expecting this after staying in other hotels in Italy. It was a little too cool to use the outdoor pool, but the area was very appealing - caution with the mosquitoes at this time of year. Staff very helpful and gave us a lot of useful info, as well as booked a tour for our group to The Dolomites in the Italian Alps - which is absolutely gorgeous. All things considered, would definitely stay there again.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shepherd35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockledge, Florida
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 May 2014

Can highly recommend if you are visiting Venice. Clean very comfortable and a very helpful front desk. Bus into city in 5 minutes are every 8 minutes and only cost 1.30 Euros.
Within a 2 minute walk is an excellent inexpensive restraurant and my wife said it was the best pizza she had ever had, and only 10 Euros!!
Highly recomment.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Johnv1231939
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chorley, Lancashire, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 May 2014

A great location to explore Venice, jump on to the number 5 or 19 bus situated right outside the hotel to take you into Venice and the same on your return. The hotel staff are very helpful with excellent customer service. I think the breakfast could be improved in all areas and the price of diner/drinks are far far to expensive.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank Anil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Venice Mestre San Giuliano

Property: Hilton Garden Inn Venice Mestre San Giuliano
Address: Via Orlanda 1, 30173, Mestre, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Mestre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Mestre
#2 Family Hotel in Mestre
#3 Green Hotel in Mestre
#4 Romantic Hotel in Mestre
#6 Business Hotel in Mestre
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Garden Inn Venice Mestre San Giuliano 4*
Number of rooms: 136
Official Description (provided by the hotel):
Hilton Garden Inn Venice Mestre is midway between Venice's historic centre and Venice Marco Polo Airport. It offers free Wi-Fi, parking and an outdoor pool.Hilton Garden Inn Venice Mestre has air-conditioned double rooms with free Wi-Fi, coffee/tea maker, free access to the 24-hour business centre and to the fitness centre.The restaurant serves classic Italian and international cuisine for breakfast, lunch and dinner. Snacks and beverages can be purchased at the bar or in the Pavillion Pantry, Hilton's on-site market. ... more   less 
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Also Known As:
Hilton Garden Inn Venice Mestre Hotel Mestre
Capitol Palace Mestre
Capitol Palace Hotel Mestre
Hilton Garden Inn Venice Mestre San Giuliano Province Of Venice

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