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“Great location and service”

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Hilton Garden Inn Venice Mestre San Giuliano
Ranked #4 of 58 Hotels in Mestre
Certificate of Excellence
GreenLeadersSilver level
Reviewed 2 August 2014

Really well located for touring Venice, if you do not want to stay in Venice, itself. It is an easy bus ride across the causeway and bus and water bus tickets are conveniently sold at the hotel. We have stayed in Venice on two occasions and in terms of value and convenience, this has been our best choice. Sure, the ambiance is not the same but lesser quality hotels are much more and parking in one of the big garages is costly.

From check-in to check-out, including all matters between, staff were notably good and friendly. Our room was very nice and had the usual Hilton amenities. The outdoor pool was great and big! Downsides? Breakfast was only OK. The internet was slow and we had to log in repeatedly after every use.

Would we stay again? Absolutely.

  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Faith N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,205 - 1,211 of 2,605 reviews

Reviewed 2 August 2014

My partner and I have just returned after 5 amazing days in Venice, staying at the Hilton Garden Inn Venice Mestre San Giuliano.

The service at this hotel was absolutely incredible - before we even arrived we enquired about transport from the airport to the hotel and instantly they arranged a shuttle for us, which eliminated any stress once we got there.

Once we arrived we had the pleasure of dealing with Lara (a trainee) who helped us plan all our days and nights in Venice, giving detail and directions to each location and recommending some amazing restaurants and activities. She produced a map and literally drew all over it, writing down the fastest routes to take to each location, and giving us a real off the beaten track experience - we can't thank her enough, her guidance really made our holiday special!

The staff on reception really were outstanding, they are good in the restaurant also but having read other reviews I can see why some people said they were a little rude, and slow at times, although we only experienced this for ourselves once. We ate breakfast in the restaurant every morning during our stay and found it to be very good, a lot of choice and the coffee was great!

Our room overlooked the pool which was lovely, we found the bed very comfortable and the bathroom was beautiful. The rooms are very spacious and they had a floor to ceiling mirror which was ideal for getting ready.

I will be recommending this hotel to anybody going to Venice in the near future, I have been twice to Venice in the past and have stayed in places for the same price that were absolutely awful.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
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2  Thank Laura T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2014

It's a really 5* hotel. Near from Venice. Free car parking. Transport to Venice easy by bus and it's cheaper than car parking fee in Venice. New and every thing is well. I stayed their in April 2014 .

  • Stayed: April 2014
    • Value
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2  Thank shab_uae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

We ended our vacation at this hotel. Our sister lives in Italy and drove us to this hotel and we were able to park her car in a garage under the hotel at no charge for the day. We checked our luggage at the front desk and bought bus tickets into Venice. The bus stop is right in front of the hotel and the bus takes you to the bus depot in Venice. We returned from a busy day sightseeing to a downpour. The bus let us off in front of the hotel and we traversed a covered pedestrian bridge over the busy road. We were still drenched when we reached the front desk. While one employee retrieved our luggage, another handed us towels to dry off with and then checked us into the hotel. Our room was comfortable. The beds were nice and it was a pleasure to have air conditioning for the first time! It was also nice to have a bathtub, not just a shower. I also loved the fact that they had an ice machine! SO many things I missed during our vacation...that I take for granted when traveling in the USA. They even had a washcloth! The Staff was very helpful in arranging a shuttle to the airport for our early morning flight. I had a pleasant stay at this hotel and if we were touring Venice again I would stay here again!

  • Stayed: June 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
2  Thank KB231blue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

I would give this hotel 12 out of 10 for everything but the internet connection. Using our phones was faster. I know it was free but I would prefer an option to pay extra for a higher speed. Very quick trip to Venice by bus.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Hilton Garden Inn
1  Thank Happy99999999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

From check in to check out the staff was fantastic. We stayed there for 3 nights before a cruise and 2 nights after. The rooms were excellent and in great shape. The beds were comfortable, and the bathrooms wrre large.

We arrived early for both stays, the desk personnel took our luggage and stored it for us.(and there was a lot)

The manager, did everything she could to make our stay memorable. The desk staff also packaged purchases we made and arranged the shipping for us while we were on our cruise, sending us email updates of of the process

Room Tip: Ask for a pool view
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  • Stayed: May 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank larryhuntsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014 via mobile

Great location to Mestre and Venice with the bus stop right outside the front door. Lunch/Dinner was tasty! Breakfast was ok - just didn't hit my personal preferences in taste. Great front desk staff and hotel manager was very friendly. Daily wifi code required - wifi for most part was great. Had some spotty service from time to time. Overall - enjoyed the stay there.

Stayed: June 2014
1  Thank Eric O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Venice Mestre San Giuliano

Address: Via Orlanda 1, 30173, Mestre, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Mestre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Mestre
#3 Luxury Hotel in Mestre
#3 Green Hotel in Mestre
#4 Romantic Hotel in Mestre
#6 Business Hotel in Mestre
Price Range: £63 - £256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Venice Mestre San Giuliano 4*
Number of rooms: 136
Official Description (provided by the hotel):
Hilton Garden Inn Venice Mestre is midway between Venice's historic centre and Venice Marco Polo Airport. It offers free Wi-Fi, parking and an outdoor pool.Hilton Garden Inn Venice Mestre has air-conditioned double rooms with free Wi-Fi, coffee/tea maker, free access to the 24-hour business centre and to the fitness centre.The restaurant serves classic Italian and international cuisine for breakfast, lunch and dinner. Snacks and beverages can be purchased at the bar or in the Pavillion Pantry, Hilton's on-site market. ... more   less 
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Also Known As:
Hilton Garden Inn Venice Mestre Hotel Mestre
Capitol Palace Mestre
Capitol Palace Hotel Mestre
Hilton Garden Inn Venice Mestre San Giuliano Province Of Venice

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