We stopped in this hotel for 11 nights in June 2011, so some descriptions mentioned below may have changed.
Food: When we visited there was a wonderful menu cooked by a top chef, the food was plentiful and delicious, four courses each night with fresh salad bar, 3 choices for starters and main course, could not fault the food or the service at all. Breakfast was good, with traditional continental choices - a little disappointing that coffee was from a machine.
Bar - drinks were reasonably priced from the bar, and could be put on a tab throughout the holiday.
Rooms - Were typical 3* rooms, functional fairly comfortable with TV (no English channels) decent bathroom, very clean, and we had an excellent view of the lake with balcony and chairs. However front facing rooms have a lovely view of the mountain and village, so there doesn’t appear to be any rooms without a scenic view.
Facilities: The hotel is very clean and looked after, a little ‘chintzy’ with a traditional homely feel. We didn't use the swimming pool or sauna, though these appeared to be clean and well maintained seen from the garden. We took out mountain bikes, this was included in the price. There are sunbeds (no cushions) and chairs available in the quiet gardens, which also overlook the lake. Wifi is available, though took a few days to obtain because apparently there are can be problems due to inclement weather.
Staff: They were all polite and professional throughout, not over friendly but happy to answer any queries or problems at any time;
Area: Molveno is a lovely village with lots to do if the weather is good; the Molveno card - which you should get as a hotel resident - makes hiring pedalos, canoes, motorboats, tennis, and playing mini golf much more reasonably priced. However we experienced a lot of rain in June, and there's little to do indoors. The village has a small supermarket, grocery stores, a number of bars and small restaurants and gift shops. In particular a small bar on the main village road serving drinks and ice creams run by a lovely lady – Maria Grazia I think – who speaks excellent English. It does help to speak some Italian or German around here.
The main village is up a short but steep hill, so not ideal for people with mobility problems, though there is a free shuttle bus. There are two or three bar / cafes close to the lake, as well as a campsite. There are a number of fairly easy walks around the lakes and into the hills, and I would recommend the Refugio Napoleon café/bar which is an authentic tavern serving good simple food, overlooking the lake up in the hills, a good hours trek from the village. At weekends the village got busy with families coming out for the day, and popular with motorcycling groups, so quiet roads become busy quickly.
The lake itself is spectacular, a fantastic vivid blue – green surrounded by snow topped mountains, though very cold as it’s fed by Alpine streams – don’t expect to be able to swim in it with any comfort, but there’s a swimming pool complex you can use instead.
Connections: It's a bus and train ride from Verona, taking 2-4 hours depending on connections, may be worth hiring a car from the airport as buses are cheap and efficient but not that frequent.
We’d definitely go back here again.
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