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“High quality hotel in excellent location and with impeccable service”
Review of Hotel Cappelli

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Hotel Cappelli
Ranked #37 of 107 Hotels in Montecatini Terme
Branford, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“High quality hotel in excellent location and with impeccable service”
Reviewed 15 May 2013

Over the years, I have been staying at the Hotel Cappelli on several occasions, for both extended family vacations and short business trips to Italy. The hotel is very favourably located in Montecatini Terme - the main town of a spa district lying between Florence and Pisa - and within a 2-minute radius from the center of town (walking).
Food quality and variety have constantly been exceptional! The rooms and the main hall are spotless, spacious and with a distinctively elegant decor. The staff is friendly, professional, competent and always willing to help (they speak English very fluently). My wife and I especially loved the inner garden and pool: an area of the hotel that has often provided a relaxing environment at the end of a demanding day spent touring Florence or other nearby towns. For us, it's definitely the best hotel in town, the perfect blend of high quality and standards, and a friendly environment. If you are planning to visit Toscany, do a favour to yourself and book a room there: not only you won't regret it, but you will most certainly go back!

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gianluca G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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164 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • Danish first
  • Dutch first
  • English first
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  • Italian first
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English first
Milan, Italy
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 May 2013

Great hotel: big, nice and very comfortable rooms. With a great location in city center and a nice outdoor area with a clean and quite swimming pool, I found very good service and food and an excellent and welcoming staff. I keep a very nice memory of my staying, definitely a place to come back.

  • Stayed October 2012, travelled solo
    • Value
    • Location
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Helpful?
2 Thank paovi85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 May 2013 via mobile

Very nice and worm atmosphire,
Rooms are very clean and stuff is extraordinary welcoming
Wifi works very good and also in rooms - without additional cost.
No parking problems.
Highly recommended especially if traveling with a car.

Stayed May 2013, travelled as a couple
Helpful?
2 Thank Alon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new jersey
Level 4 Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 8 October 2012

This cheerful hotel was a real treat. The hotel is located in a well manicured residential neighborhood.The rooms were huge as was the bathroom. The overall appearance of the hotel was spotless. The staff was cordial and urbane.The breakfast was well presented and one was not lacking in choices of delicious food.The only negative is that there is no hotel parking, but one can find ample parking in the street.

Room Tip: All rooms were quiet
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  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank mocdoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geel, Belgium
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 August 2012

The hotel is excellent located: nearby the center of town.
Parking in front of the hotel for 3€/day.

The outside pool and the whirlpool are OK.
Rooms are very rudimentary: walls and ceiling are painted white; furniture is very basic. The beds and the bathroom are OK. The air-conditioning was probably the best bit of the room.

Most fitness tools are broken or malfunctioning.

Avoid half board: as Italy is known for its good cuisine, the meals you get served here are a bad reference. The dishes presented sometimes looked like they were used cooking for a hospital or school. The diner isn't cosy.

Almost every staff member of the hotel is trying there very best and they're aware of the short comings almost every guest complains about (i.e. the food) , but as a tourist you don't care about that: you want to get what you've paid for!

Room Tip: ask for a room in the main building.
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  • Stayed August 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Pasqua68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampshire, UK
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 August 2012

There is a free car park round the corner, the hotel has a reasonable pool and terrace. The restaurant is pretty good. This was our second stay at this hotel, and it did not disappoint.
The rooms are cool and comfortable.
The two people who share reception duties are delightful and you are assured a warm welcome. The breakfasts are average for this type of hotel.
The pool is popular and we even saw people leaving towels on loungers to reserve them, - before breakfast. The hotel is quiet and peaceful, it is a short walk to the nearest spa and the market is yards away. There is a very nice corner cafe just outside the front entrance.
You can have a very nice evening sitting by the pool drinking the hotel wine and beer which is very reasonably priced.

  • Stayed August 2012, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Gaffer27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level 6 Contributor
100 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 23 July 2012

This is not only one of the best 3 Star hotels but one of the best Best Western 3 Star hotels we have ever stayed in, and we have stayed in a lot. From first checking in to last checking out, the staff have been so friendly and helpful and nothing has been too much trouble for any of them. Our Italian is pretty ropey to say the least and they put us to shame with their excellent English. The buffet breakfast is more than anyone could want to start the day and both the rooms and the public areas are excellently decorated. The outdoor pool and whirlpool are a joy to come back to after a hard day exploring the Tuscan countryside, towns and villages. The hotel is ideally placed to get easy access into Florence by train (9.20 eur pp return) and an easy 50 minute drive to Pisa, where the driving and parking is much easier. There are lots of reasonably priced restaurants within an easy stroll of the hotel and the town itself is very pleasant to walk around. We would certainly recommend this as a base for this part of Tuscany.

Room Tip: We were at the back of the hotel overlooking the swimming pool and never heard a sound.
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  • Stayed July 2012, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chrisx2Leeds_England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Cappelli

Property: Hotel Cappelli
Address: Viale Alessandro Bicchierai 139, 51016, Montecatini Terme, Italy
Region: Italy > Tuscany > Province of Pistoia > Montecatini Terme
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #37 of 107 Hotels in Montecatini Terme
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Cappelli 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Best Western Montecatini Terme
Montecatini Terme Best Western
Hotel Cappelli Montecatini Terme, Italy - Tuscany

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