We were rather disappointed to find that our booking for a standard double room was in fact an attic room which was not detailed on the website we booked on or on our confirmation.
The attic room could not be walked around by myself at 5'4" let alone my partner at 6' tall because of the sloping roof. In fact, he would have had to bend double or aim across the bathroom to use the toilet! The window was a skylight and had a vague view of the sky.
We discussed this with the owner and were offered a standard room (which was what we originally booked as detailed on confirmation) for 15 euros extra per night. We paid this as we could not be this cramped for 3 nights.
This new room was a good size and had a very nice bathroom which would have benefited from heating especially in the middle of January. The bedroom had heating/air-conditioning. The only problem with the room was that there were 2 single beds made up as a double and a gap kept appearing in the middle!
For the first night we turned out to be the only people in the hotel and had our breakfast in the lounge area not the breakfast room as shown in the hotel photos. This was fair enough but did not have all the items as shown on the hotel website and general hotel photos.
The hotel was very clean and on the whole, the staff were friendly enough. It is situated in a good area for sight-seeing in Tuscany.
If you wish to book this hotel, make sure what room you are booking (details on different sites appear to differ). Be careful unless you are under 4 feet tall.
- Official Description (provided by the hotel):
- Hotel Villa Maria boasts a new concept in luxury accommodation, offering 31 rooms, furnished in a warm, cosy manner, featuring vibrant colours, elegance and style. The establishment offers nothing but the latest in comfort and technology. Not to mention that from selected rooms you can enjoy a relaxing view. All rooms are tastefully furbished to offer a home-away-from-home feeling and a relaxing atmosphere. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, Travel Republic (UK) and Cancelon so you can book your Hotel Villa Maria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Villa Maria Montecatini Terme, Italy - Tuscany