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“Whats a nice place with courteous staff”

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Grand Hotel Panoramic
Ranked #22 of 108 Hotels in Montecatini Terme
Certificate of Excellence
Reviewed 24 September 2013

I don't have a bad thing to say about the Panoramic. I organise tours for motorbikers and we took a party there last week, for a 7 night stay, and it ticked all the boxes for us. The location was good for access to restaurants and the funicular leading to Montecatini Alto. Easy access to the Autostrada, food was good, rooms were clean and the staff, especially the excellent Albania lady, were great. We'll be going back again in the future, that's for sure!

Room Tip: There are good rooms with balconies with Panoramic views as the hotel name would suggest.
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  • Stayed: September 2013, travelled with friends
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Thank Tony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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74 - 80 of 397 reviews

Reviewed 25 July 2013

We stayed here for thankfully only 1 night - rooms were large but dated and in need of modernisation. The room was also very hot as the air conditioning didn't work properly - we therefore found it very difficult to sleep. The breakfast was v v poor - general 'buffet' but with limited choices . The pool was small for the size of the hotel and there was little hope of a sunbed as towels appeared to be 'reserving' all the loungers. The hotel is near the funicular railway and the roman spa - we thoroughly enjoyed visiting both these attractions. in summary however glad it was 1 night and wouldn't book here again

  • Stayed: July 2013, travelled with family
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Thank feeby_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2013

Very well decorated hotel in a good situation away from the main shopping street, near to the funicular for Montecatini Alto, which is well worth a visit

Pleasant staff from reception to chamber maids

My room was lovely, king size bed, 2 armchairs, big dressing table, spacious en-suite, and a verandah with table and 4 chairs plus 2 sun-loungers, not bad for single occupancy

Restaurant very nice, small tables plus some larger circular ones, good for group travel, evening meals very good quality

Room Tip: Although my room was spacious, some were a lot smaller with no balcony, so check first
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  • Stayed: June 2013, travelled solo
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1  Thank cheryl o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2013

Nice, clean and comfortable hotel. Staff were friendly but some of the waiters were a bit moody! However the Albanian girl who worked in the bar was lovely and so friendly and helpful. Drinks in the hotel were very expensive. Food was ok but no choice for the main meal and always soup or pasta for starter! There was free use of a computer in Reception which was good, so no need to pay for wifi!.The hotel is located near the funicular railway but a long walk away from the Montecatini town.

  • Stayed: May 2013, travelled with friends
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1  Thank Wendy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2013

We stayed at this Hotel in September 2012 as a party with Just Go !. Obviously it has been around for some time but the rooms was very comfortable, the decor was special, old style Italy
Great food, very comfortable. The Staff, and especially the Waiting Staff, were excellent, the large tables in the Dining Room were just the job to get people to know their fellow travellers and to experience peoples different eating habits. Real entertainment at its best. I digress, the pool area was just the place to relax after Dinner, a small bar was very efficiently run and nothing was too much trouble. I would stay there again tomorrow.

  • Stayed: September 2012, travelled as a couple
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4  Thank tickmehappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2012

I stayed 3 nights here as part of a Travelsphere tour. Initial impression entering the hotel was one that is very clean and looked after with a receptionist ever present.

The hotel itself has an unusual design where there are 3 corridors to every floor and finding the room number was quite easy. A central circular stairwell is in place for the fitter members of the public but there are also 2 lifts provided which fit up to 5 people each although this is obviously reduced if there are suitcases as well.

The room my wife and I was allocated was was on the 3rd floor at the end of a corridor. As you entered the room, there was a door to the left leading to a small balcony area which overlooked the sister hotel across the road. This hotel contained spa facilities but I didn't use these so cant comment on them i'm afraid.
There were 2 coat hooks just to the right of the door and then immediately following this was a mirrored door which lead to a bathroom. The bathroom contained toilet, bidet, sink area, hairdryer and a bath with a shower attachment and curtain. Water was hot, day and night and the bathroom clean.
The main bedroom was large. A kingsize bed with bedside lamps either side, a unit below a large window which looked up the hill and the old town (nice view) and a TV. Bed was comfortable and an extra pillow was provided in the wardrobe. There was also a safe located in the room.

I liked the food in this hotel. Salad was readily available during dinner sessions and the food was tasty. Breakfast was basic with cereals, yogurts, milk, cheese, ham, etc. Tea cups were small so I found myself having to get up 4 times to make loads more tea.
On the negative side, I thought the drinks were quite expensive and I only had one power point in my room which was located in the bathroom so I needed to be careful there. Otherwise, this was a good place to stay.

There was a swimming pool out in the patio area which I saw one german tour guide brave the elements. It was resonable clean but with the weather at the end of September being a little cooler, I suggest this is for the braver at heart.

Overall - it was a nice stay in a quaint area. Recommend visit the old town by the furnicular and walking round the old roman spa 5 minutes from the hotel.

Room Tip: The single rooms are quite small so a double if you need or can afford to would make you feel that m...
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  • Stayed: September 2012, travelled as a couple
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2  Thank Bruiser1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2012

Stayed at this hotel as part of a tour of Italian cities. The Hotel looks very good from the outside and the rooms were clean but could do with a refurb. The bed was rather hard . The bathroom needed attention, the shower over the bath leaked and flooded the floor. The hand towel are like the teatowels we would use for glasses. The bath towels very thin towelling. The air condidtioning is turned off in September so room very hot as window only opened tiny bit at the top.
The breakfast was basic continental buffet with quarters of brownish apple as the fruit choice. If you weren't quick things ran out as there were two other tour groups in the hotel and the nicer foods not replaced. The evening meal was a joke. Soup or pasta for starter. The pasta course was OK but some of the soup very salty and inedible. The main course had two choices ie. prague smoked ham or tomatoe and mozzarella on the first day with semi roasted potatoes. You could help yourself to salad which consisted of 3 different types of wet lettuce, tomatoes and cucumber. The second day was OK we actually had a nice pasta and roast chicken only it was pot luck whether you got a nice breast or a skinny leg. The third day was the worst. Tomato and bread soup, very salty followed by a miniscule piece of fish (menu didn't say what fish)with partly cooked slices of potato on top with overcooked peas and mashed potato slop that still had the water in. No one ate this course!! The deserts were a choice of cake or fruit every day grapes and melon. Everyone in our party made sure we had a good lunch out to compensate for the horrid meals. Why couldn't the hotel serve us italian meals inside of trying to serve us English.
The wine and drinks were very expensive compared to the other two hotels we stayed in. The waiters were OK but we got the impression they were not happy doing their job. On the last evening they even put a tip bowl on the table for us all to contribute. As this was the fish day the bowl stayed empty as we noticed is was on the other tables. We wouldn't want to stay here again. We noticed the travel company is using this hotel again next year. Be warned!! Come on Grand Panoramic do something about the food. I am sure most of us would appreciate some excellent pasta for a main course as this was what you cooked the best!

  • Stayed: September 2012, travelled as a couple
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1  Thank JaneLiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Panoramic

Address: Viale Mario Bustichini 65, 51016, Montecatini Terme, Italy
Region: Italy > Tuscany > Province of Pistoia > Montecatini Terme
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Montecatini Terme
#8 Best Value Hotel in Montecatini Terme
#16 Luxury Hotel in Montecatini Terme
Price Range: £40 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Panoramic 4*
Number of rooms: 103
Reservation Options:
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Also Known As:
Grand Hotel Montecatini Terme
Grand Hotel Panoramic Montecatini Terme, Italy - Tuscany

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