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Hotel Panoramic
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Reviews (467)
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All reviewsgreat hotelplenty of sunbedsghost townwinery tourevery eveningsurrounding areahotel is locatedswimming poolshort drivetrain stationolive grovesviewscheesetuscanyreceptionistlucaorchard
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81 - 86 of 467 reviews
Reviewed 8 October 2013

We are familly who travel a lot and we always check photos and opinions about the hotels on web before making decision. This hotel turned out to be even more beautiful then on the photos. The surroundings and view from the balcony was great. Spacious room and bathroom, fully equiped. Helpful staf, good and plentiful breakfast. Swiming pool in the garden where every guest can find intimate place to relax. Great base to visit Tuscany. We stayed there 10 days and each day we had rich sightseeing programm. In the evening it was really pleasure to go back to hotel. In the morning the view from balcony, the fog over the tuscan hills, sunrise....simply stunning.

Room Tip: We had triple superior room.
  • Stayed: September 2013, travelled with friends
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Review collected in partnership with this hotel
Thank Dzejdzejowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena S, Responsabile relazioni pubbliche at Hotel Panoramic, responded to this reviewResponded 27 January 2014

Thanks, thanks and thanks again.
Dear Friends from Gdańsk, we are very happy to read your beautiful review about our hotel Panoramic and we would like to thank you for all the compliments addressed to us. Satisfing the guest's needs and offering the best for their holiday is not only our job but our passion and that's why we are able to reach our goal.
We are very happy to know that you spent 10 great days in our BEAUTIFUL Tuscany and we really hope to see you soon for a new stay in Montepulciano.
Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2013

As always, very nice time in this hôtel. Beautiful room, nice place to stay and visit. Real nice pool.

Every things make that we come back another time soon.

Realy nice hôtel to visit Toscany and to stay relax. So many things to do in this part of country

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Tchestou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena S, Responsabile relazioni pubbliche at Hotel Panoramic, responded to this reviewResponded 27 January 2014

We truly thank you for choosing, for the 3° time, our Hotel Panoramic for your holidays in Montepulciano and for dedicating time to write your amazing review . This job requires a great passion, patience & dedication and comments like yours give us an even bigger push to do better and better.
Hoping to see you again in the near future, we wish you a lovely time!
Kindest Regards

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Reviewed 1 September 2013

We booked this hotel in January 2013 for a stay in August 2013. 24 hours before we were due to stay we found out that we had been outbooked to another hotel due to some existing guests not vacating the room on the due date. The manager was unable to explain why we were chosen to be outbooked when numerous bookings were made after our booking. Her explanation was that we were not her problem as we were booking.com's customer. Overall very unsatisfactory customer service from Hotel Panoramic but booking.com found us an alternative hotel. We are unable to comment about the facilities.

  • Stayed: August 2013, travelled with friends
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3  Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelPanoramic1, Direttore at Hotel Panoramic, responded to this reviewResponded 6 September 2013
Google Translation

Signore è la seconda volta che lei ci scrive su Tripadvisor per segnalarci lo stesso problema e mi vedo costretta a ripetere la stessa cosa. In caso di overbooking in una prenotazione fatta da un cliente tramite booking.com noi dobbiamo seguire le procedure indicate dal contrattostipulato con booking.com. Queste procedure sono state correttamente eseguite dalla direzione dell'hotel come a lei confermato anche da Booking.com. La invitiamo per le prossime prenotazioni che vuole effettuare tramite dei sistemi di gestione a leggere le procedure contrattuali che prevedono anche il caso di overbooking. Se non vuole accettare queste procedure la invitiamo a non usare dei sistemi di gestione per le sue prenotazioni ma a prenotare dirretamente in hotel.
I motivi dell'overbooking non le sono stati spiegati perche in Italia esiste una legge molto severa sulla privacy che non ci permette di comunicare le notizie riguardanti altri ospiti.
Ci rendiamo conto del suo disappunto e la invitiamo per un weekend free charge.

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Reviewed 6 August 2013

We stayed at this hotel for 2 nights toward the end of July 13 and our party consisted of 2 adults and 2 teenage children. The rooms we booked were spacious, modern, comfortable and very clean, as were the en-suites (showers were fantastic). Added advantages were good sized fridges and digital safes in the rooms (free of charge), the air con system (which kept everything comfortable), the wifi (free), sound system (that allowed for connection of own mp3/pod), and the balconies (plenty of space). The communal areas are well kept, clean and airy, and the garden areas, orchard and olive groves are fab and well kept. The pool area is well maintained, with enough loungers and shade (plenty of trees too). Breakfast in the breakfast restaurant was very good, with variety and constant replenishment. Although no restaurant in the evening, this is not a problem as there are numerous restaurants in San Albino and Montepulciano. The staff were helpful and obliging, and the big plus was on check out day, we could stay at the pool and use the hotel facilities including the free wifi (which pleased our teens). Finally, the views - all surrounding and absolutely breathtaking. All in all, we would highly recommend this hotel and would be happy to stay again.

  • Stayed: July 2013, travelled with family
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2  Thank Jane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena S, Responsabile relazioni pubbliche at Hotel Panoramic, responded to this reviewResponded 27 January 2014

We warmly thank you for choosing our Hotel Panoramic for your holiday in Montepulciano and for writing your kind review.
It's such a pleasure to understand that you enjoyed the hotel and found it nice and clean. In addition we are very happy that you appreciated all the services and the comfort available for our kind guests and that the breakfast was very good.
We are more than happy to learn that you wish to come back again for your next holiday in Italy and look forward to welcome you again.
Kindest Regards and see you soon.

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Reviewed 2 August 2013

We (two adults and one child) stayed at the hotel for 12 days in July, and almost everything were perfect. The size of the room was very good for us and the beds were all great to sleep in. The pool area was very nice and it had the right size for a 5 year old child. The staff was also very helpful and guided us when needed. The most credit have to go to the clean ladies who did a great job.

The only downsides was the missing restaurant (which we knew from the discription) and the quality of the breakfast where we would like some better bread.

  • Stayed: July 2013, travelled with family
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Thank pjank42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena S, Responsabile relazioni pubbliche at Hotel Panoramic, responded to this reviewResponded 27 January 2014

Thank you very much for your kind commentary about our Hotel Panoramic. We are very pleased to understand that you had a nice time here in Montepulciano and that you had the chance to enjoy all the hotel facilities. We are particularly happy that you found the hotel well managed, clean and comfortable.
Breakfast is a very important moment for us and that's why we like to focus about it with the maximum care. We are sorry about your note about the bread: if you had told us we did our best to satisfy you.
We look forward to welcoming you soon again for a new holiday in Italy and wish you all the best.

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