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“Utterly charming”
Review of Villa Cicolina

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Villa Cicolina
Ranked #5 of 28 Hotels in Montepulciano
Certificate of Excellence
Reviewed 6 August 2014

I can't remember the last time I have been so impressed with a hotel. The gardens and buildings are beautiful and immaculate, and the rooms charming and very clean. Most impressive of all though was the care taken of us by the staff from the moment we arrived. We were greeted as soon as we drove into the courtyard and every request was met with a smile. The best example of this was when we asked for a taxi to dinner in Montepulciano. When it became clear that there were no taxis available, the receptionist himself offered to drive us in - which he did without any fuss. He also insisted on picking us up again - during the World Cup Grand Final. We were also given dinner in the lovely cabana outside when the restaurant was full one night (and when we'd failed to book).

The grounds are just a delight - a large infinity pool overlooking Tuscan hills, and manicured gardens.

I really can't speak highly enough of this hotel.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank UncleBJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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119 - 125 of 391 reviews

Reviewed 4 August 2014

This is such a gorgeous villa and driving up through the entrance was more beautiful than I expected. We had a very warm welcome and our room was stunning, plenty of space and lots of lovely antiques. A gorgeous bathroom (a room with a view) and a roll top bath with shower (looks great but hard not to flood the floor when showering!) and the house itself and the gardens are stunning. The pool is beautiful and the views from the infinity pool are just magical.
Breakfast was fine, there was plenty of food, meats, cakes, pastries, eggs etc.. but it's a DIY affair and was a little frantic at times, but generally the service was excellent. Drinks by the pool and a lovely light lunch one day. We had a little confusion over their offer of a lift into town when we asked for a taxi. It wasn't clear if it was a complimentary service, whether we should pay directly to the driver, or if it would be on our bill. Really wasn't a problem, but it was a little awkward and could have easily been avoided by explaining it's a pay-for service.
Really lovely base from which to explore Tuscany and the perfect spot to relax too.

Room Tip: Steps to the top are very steep and uneven - need good footing!
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Jane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

This villa is a little piece of heaven . Rooms are tastefully and comfortably decorated, staff are without exception attentive yet not pushy, perfect position for visiting the area and the food is excellent. The gardens are a joy to sit in and the pool with its views over the Tuscan countryside is tempting even when the weather is cool!

Room Tip: We had a suite which was very comfortable but speaking to other guests all rooms seem good. Very qui...
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank satnavlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
villacicolina, Owner at Villa Cicolina, responded to this reviewResponded 12 August 2014

Dear Guest,

thank you very much for your beautiful review and very are very happy you consider Villa Cicolina as an heaven.

We hope to seeing you soon at the villa.

Warm regards,
Villa Cicolina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

Our welcome was a bit frosty, I think I parked in the wrong place, we were given no tour of the house or gardens, no welcoming drink, no directions and I carried our biggest bag up two flights. We're on holiday, paying you to be here, make us feel good !
Our junior suite was a bedroom with large entrance hall, pleasant but not useable to sit in. The room itself was charming, furnished with antiques and a comfortable bed, quiet with windows closed but tiled floors certainly carry the noise from upstairs.
The large infinity pool is in an olive grove with stunning views and the gardens and outside areas are beautiful well kept and a delight to be in, congratulations gardener.
Breakfast was uninspired, the usual world hotel stuff, no fresh local produce, unripe fruit and nothing cooked to order or prepared in house. Our one lunch was awful, 'mixed salad' was lettuce with tinned tuna and tinned sweetcorn not exactly Tuscan and the cold cuts were same as breakfast, boring, city sandwich bar food at best. There was no pool service and we had to hunt and pay for morning coffee which we prefer not to have free with our breakfast.
We travel a lot and maybe we're a little critical, but this place could be fabulous if someone cared enough. At the moment it needs a little more thought before we would recommend it and who charges a euro if you need an extra pool towel !! We wouldn't chance eating in so willingly paid the €25 taxi trip into Montepulciano to dine.

Room Tip: Top floors will have no noise above you.
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank Richard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
villacicolina, Responsabile reception at Villa Cicolina, responded to this reviewResponded 2 August 2014

Buongiorno,
Thank you for your feedback, We apologize if the welcome was not like what you expected to receive, we usually take care of our guests upon arrival, carrying their luggage to the room, parking their car; I think you parked before getting to the courtyard of the villa, this is why we couldn’t offer this service. We are happy to carry our guests luggage on arrival and departure, if we are not in time to do it, Our dear guest: Please ask us as we are here to serve you…
Thank you for the appreciation of the junior suite with the view and for the gardens, grounds cannot be changed, break is more than 500 years old and we will not change it for modern staff.
We would like to contest what you said about breakfast: Three fresh cakes prepared daily by our hotel chef and handmade biscuits. Three types of homemade juices, daily scrambled eggs, there are lots of fresh local products such as Tuscan cuts ( high quality staff which we use also for light lunch ).
The salad and tomatoes come from our vegetable garden, maybe it is only one color but it is ORGANIC, maybe you can find colored salads in the bars, but they come from the supermarket.
Nobody pays an extra euro for the pool towels; if you paid it, please proof and we will refund you. We give to everybody a free towel, we tell our guest that if they want to change them, the cost is 1 euro, we don’t want your euro but we want to contribute saving the environment, wash less, use less detergents, means less pollution.
We apologize if there is something did not work with your accommodation, but we are sad when some comments were not true.
Best regards
Villa Cicolina

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Reviewed 28 July 2014

If you're looking for a place to say in Tuscany then look no further than Villa Cicolina. We drove to Villa Cicolina after spending a few days in Cinque Terre and we were looking forward to spending the next few days relaxing in Tuscany. From the minute we drove up the driveway I was impressed with the property. The service was outstanding and from the minute we checked in we received a warm and gracious welcome that lasted the 3 nights and 4 days we were there. After checking in at the main house we were taken to our room which to my surprise was not in the main building. As we walked across the courtyard we were brought to a little bungalow that was to be our home for the next few days. It was perfection. It was a 1 bedroom bungalow with a living room and small kitchen and a small front yard with a table a chairs. The rooms and bathroom were spotless and beautifully decorated and it really felt like our private little villa in Tuscany.
As I said the service was excellent and that went for the restaurant staff as well. We had dinner the first night at the restaurant and the food was wonderful. Breakfast, which was included was also very good and plentiful.
The property had all the charm of what you would expect from a Tuscan villa and the pool area with the infinity pool was a delight. All in all an exceptional experience and we will definitely be back.

The location was perfect for us. It was less then a 10 minute drive to Montepulciano and easy drive to Pianza, Sienna and all the lovely towns in southern Tuscany.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Levy21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2014

We arrived at villa cicolina after getting our car in Florence and beginning our tour of Tuscany and it's surroundings. Villa Cicolina was our spot for the weekend. As sabbath observers, we needed a place to be able to spend the day relaxing and unwinding after the intensity of Florence. Villa C was just the spot. Located on top of a hill overlooking Tuscanny we spent a glorious 2 nights taking in the natural charm of the location, the facility and the surroundings. The staff was lovely, our room was large and comfortable, and the pool was delightful. Spending a long Sabbath day on Saturday(sabbath ended at 943pm) could have been a disaster. Instead, lounging by the pool, taking in the beauty, talking with people from around the world, sitting and reading and being off-line for 25 hours was truly a blessing. Villa c is a keeper! Their kindness and their care and their understanding of our religious dietary concerns was terrific

Room Tip: Get a room overlooking the valley!
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank rabmorris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2014

Having stayed here before and enjoyed the 4 nights we started our Italian break here and were not disappointed. The place is excellent great food and wine from local sources, staff are friendly and helpful, nothing is too much trouble. Rooms are a delight.

Room Tip: The balcony room looks away from the property across a landscape.
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Brian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villa Cicolina

Address: Provinciale 11, 53045, Montepulciano, Italy
Phone Number:
Region: Italy > Tuscany > Province of Siena > Montepulciano
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 28 Hotels in Montepulciano
Price Range: £112 - £249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Villa Cicolina 3*
Number of rooms: 11
Official Description (provided by the hotel):
Restored villa dated back to the 16th century with charming gardens and endless pool located in from of the secular olive grove, some of the rooms have an amazing view to the tuscan countryside, Villa Cicolina offers daily tuscan dinner with chef Mimmo, cooking lessons, wine tasting in the historical cellar, organization of wine tasting tours in the countryside, wedding at Villa Cicolina is a dream which can be realized. ... more   less 
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Also Known As:
Villa Cicolina Hotel Montepulciano

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