The hotel is rated 4* and probably deserves it. "Good" looks like the best word to characterize it - but do not expect more than that.
Location is not perfect but hotel ski bus can take you to the slopes in the morning and back to the hotel in the afternoon. The first day the driver made us wait for 45 minutes at Seceda and showed up only after we called him three times changing our tone from polite to anxious and than to quite irritated. After we complained at the reception he changed his attitude and we had no problems of that kind any more.
Breakfast is ample and decent, dinner is inconsistent - some dishes are outstanding, some are really mediocre. Good wine list is completely spoiled by incompetent service - the 50/euro Tuscany or Piedmont reds are serviced at room temperature... I do not blame the waiters - they try their best but the management seems not to care about such trifles.
Rooms are nice but we failed to find slippers - were brought after request.
There is a spa and swimming pool in the basement - the smell of chlorine chases you over the whole ground floor.
I am not the one who is always picking holes - the hotel is OK in general and worth the money you pay during the ski season. But it is not something "out of this world" as some reviewers say.
- Official Description (provided by the hotel):
- The Hotel Luna Mondschein is a Family-run 4 star Hotel since 1878. The familiar ambiance gives the Hotel a Special charm. We offer wellbeing in attractive surroudings and with lots of personal Flair. Our Hotel is located in the picturesque town of St. Ulrich in Val Gardena, nestled between the fascinating Dolomites of the UNESCO World Natural Heritage Site. Connected to Europe's largest ski carousel Dolomiti Superski and at the heart of the hiking paradise Val Gardena, St. Ulrich offers diverse recreational programmes. Lovingly and individually furnished rooms with an atmosphere of wellbeing await you at the Hotel Luna Mondschein. The uniqueness, warmth and friendly atmosphere combine to make you feel right at home. Our kitchen staff will charm you with indigenous specialties from homemade Tyrolean dishes and Mediterranean light cuisine and prepared daily from the freshest ingredients. The salad buffet with fresh salads, boiled and grilled vegetables, the cheese board and dessert buffet will inspire you. On request, the kitchen also offers gluten-free dishes to. You can spend enjoyable, relaxing hours in our Spa area. Find peace and an inner balance here, and relax your muscles and recharge your batteries for some hard work in the cardio fitness room. Spending time in the Finnish sauna, Turkish steam bath or aroma steam bath and relaxing in our indoor pool with cave, waterfalls and massage jets is our health and wellbeing recipe for you. A bathrobe, slippers and spa bag are available in your room. ... more less
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- Also Known As:
- Hotel Luna Mondschein Ortisei, Italy - Val Gardena