We spent 2 weeks at Luna and having visited the area for the 3rd time I must assume, that it was definitely not the best hotel there. The breakfast was quite poor, no way to get salad or toasts. Dinner was much better, nothing to complain about food, but not all vines from the vine card are available. The personal at restaurant and bar is very friendly and speaks several languages, what can't be said about some workers from reception - one girl spoke almost no English; once we asked to check if the night skiing was opened and the didn't even care to give a call to the place persuading us it had to be working, so we spent time and money on taxi to find out it was closed. And many more occasions like that have happened, so don't expect to get any information at the reception.
The rooms are quite cosy but the lobby is very small, I would assume that a 4-star hotel has to be more fancy. The swimming pool was very cold several days. But the worst thing that spoiled everything for us was the internet - it just doesn't work at all! No place in the whole hotel where you will get a wi-fi signal and there is nothing they can suggest you at reception.
So if you need to keep in touch with the outside-the-valley world, have some work to be done or simply need to get any information about tickets or opportunities of the area - better choose another place! But if you are just going for skiing and don't need any extras like nice food, good spa and extremely friendly stuff - Luna is quite fine.
Enjoy your vacation!
- Official Description (provided by the hotel):
- The Hotel Luna Mondschein is a Family-run 4 star Hotel since 1878. The familiar ambiance gives the Hotel a Special charm. We offer wellbeing in attractive surroudings and with lots of personal Flair. Our Hotel is located in the picturesque town of St. Ulrich in Val Gardena, nestled between the fascinating Dolomites of the UNESCO World Natural Heritage Site. Connected to Europe's largest ski carousel Dolomiti Superski and at the heart of the hiking paradise Val Gardena, St. Ulrich offers diverse recreational programmes. Lovingly and individually furnished rooms with an atmosphere of wellbeing await you at the Hotel Luna Mondschein. The uniqueness, warmth and friendly atmosphere combine to make you feel right at home. Our kitchen staff will charm you with indigenous specialties from homemade Tyrolean dishes and Mediterranean light cuisine and prepared daily from the freshest ingredients. The salad buffet with fresh salads, boiled and grilled vegetables, the cheese board and dessert buffet will inspire you. On request, the kitchen also offers gluten-free dishes to. You can spend enjoyable, relaxing hours in our Spa area. Find peace and an inner balance here, and relax your muscles and recharge your batteries for some hard work in the cardio fitness room. Spending time in the Finnish sauna, Turkish steam bath or aroma steam bath and relaxing in our indoor pool with cave, waterfalls and massage jets is our health and wellbeing recipe for you. A bathrobe, slippers and spa bag are available in your room. ... more less
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- Also Known As:
- Hotel Luna Mondschein Ortisei, Italy - Val Gardena