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“Delightful Discovery”

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Hotel Adler Dolomiti Spa & Sport Resort
Ranked #2 of 46 Hotels in Ortisei
Certificate of Excellence
Level 5 Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Delightful Discovery”
Reviewed 12 July 2009


Let me start out by saying that I loved this hotel, and I hope to return here often. The hotel is in the town of Ortisei which is located in a valley with rushing river and views of the Dolomites. There is a cable car nearby that takes one to a spot where there is one of natures most magnificent views and many hiking trails.
The room (Superior double) was large and well furnished with both a desk and a vanity table. There was a balcony with table and chairs and a view of the Dolomites. There was also a sitting area with two comfortable chairs a table and 36" panel TV. The king bed was very comfortable and the bathroom had a large soaking tub as well as a stall shower, and separate toilet/bidet room. The lighting throughout was very good. There was also a good sized closet and lots of drawer and shelf space. Although they do have those annoying non-removable hangers, the staff brought us regular hangers within minutes of our request. The staff is wonderful. Requests are handled quickly and with a smile. The combination of Italian warmth and German efficiency works well.
Our off season (Late May) rate included breakfast and dinner, plus all the spa facilities (spa treatments are extra). We stayed for one week. The food is 90% Italian and 10% German. The food is excellent and abundant, and compares favorably with our experience on the Regent cruise line. At each evening meal there is an expansive buffet plus a full 5 course menu, and everything is delicious. The extensive wine list is quite reasonanbly priced. Breakfast is a grand buffet plus omelet station, crepes station, and everything else that I might want except for herrings which were absent. If one chooses the optional 17 Euro lunch there is another buffet plus a 4 course menu and dessert buffet. At all meals there is a full selection of about a dozen different breads which one slices to order. Sorry, no bagels at breakfast to have with their fabulous smoked salmon and cream cheese, I have to rough it with a baguette.
There is entertainment at dinner. One evening there is a guy in lederhosen singing German songs and occasionally yodeling. Some diners sing along.
The extensive spa has the usual spa menu plus many treatments unknown to us, and also has a doctor on staff for who knows what. There are many large pools with differing characteristics. Some are indoor and some are outdoor and others are indoor/outdoor. Most are heated to 88 degrees, one is at 92 degrees, and another is unheated. They all contain imaginative and relaxing moving water features. There are deluges of falling water, there are areas with Jaccusi style water massages (some are 10 times stronger than our hot tub in FL). One has the choice of sitting, standing or lying down and being massaged by warm water. Two of the pools are salt water, the rest are fresh water. Everyone is wearing robes, some even wear them to breakfast and/or lunch. We enjoyed the pools daily. No, that is too weak a statement we LOVED the pools.
We were the only Americans in the hotel during our stay. The staff speak German and Italian, and they attempt English with fair to expert ability. We had no trouble communicating and any translation difficulties were handled with good humor by all. There is no doubt, however, that we are in a part of Italy that was Austrian until about 90 years ago. The locals speak German to each other with a smattering of Italian thrown in so we hear things like, "Mama mia das ist gut."
This hotel also has a full no cost daily program from 9:30AM to 9:00PM for children.
My only complaints are: only one phone in the unit, no nightly turn down (however, we requested fresh towels nightly and they were delivered nightly), a charge for internet use of .70 Euro for the first minute and .10 Euro for each additional minute, no doorman, no concierge (though the front desk staff was extremely helpful), only six (children's) movies in English and three English news channels. Other than these minor faults this hotel is perfect.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4 Thank maven2929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Level 5 Contributor
71 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 17 October 2008

We just came back from Adler hotel.
Have been there for the 4th time in three years.

As always excellent hotel excellent food and clean.
The spa is one of the best.

432 EUR per person for four nights full board.

Excellent price.

You also get a voucher for 50 EUR for a treatment.

  • Liked — romantic
  • Disliked — no body lotion
  • Stayed October 2008, travelled with friends
    • Value
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    • Check-in / front desk
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    • Business service (e.g., internet access)
2 Thank Michaela55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlow, United Kingdom
Level 6 Contributor
274 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 3 December 2007

We have just come back from the Adler Wellness resort in Ortesei. We visited the sister hotel in April this year and this is every bit as good. The scenery is breathtaking and the hotel and it's staff superb. The food is good and breakfast in particular is better than any I have had. The owner Elly Sanoner greeted everbody at dinner and also came to say goodbye when you left, she is the most gracious hostess I have ever met at any hotel.

If you are into skiing this is the best base ever, you can come out of your hotel room in the Vital Residenz and straight onto a ski lift. There are so many runs around St Ulrichs that you never have to ski the same run twice. Then back to the hotel and pamper yourself with a treatment, message or thermal swim. Relax on warm water beds and watch the sunset over the snow covered mountains in the distance. Heaven............

Highly recommended!!

  • Liked — The views
  • Disliked — Nothing
  • Stayed November 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
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    • Business service (e.g., internet access)
2 Thank CrystalRose54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Level 6 Contributor
64 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 20 March 2007

I'm used to stay at 5* stars hotel for my trips all around the world and I go every year to Val gardena for holiday so I couldn't miss a stay at The Adler.

It's a real 5* stars hotel, certainly one of the best hotel of the world if we talk about property at mountains. All the facilities are great, the fitness center and the pools are excellent, the Spa is amazing, with very well prepared staff. The restaurant offers very high quality food both for breakfast (great buffet) and for dinner. For example, the ordinary dinner is composed of 4/5 delicious dishes but at the end of you really feel light as you ate only a small steak. And don't forget the afternoon breakfast in which you'll be delighthed with home-made cakes.

And all in a stunning enviroment, with amazing view of the Dolomiti.
Two important tips:
1. The only cons are the standard rooms that look a bit old. Book a Superior Room, the difference in price really woth the money
2. If you look at the hotel site, there are often interesting promotions (for example, the short stay)

  • Liked — Everything but standard room
  • Stayed June 2006
    • Value
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    • Check-in / front desk
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6 Thank doledes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
115 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 22 September 2006

Generally - Excellent.
Rooms - Excellent ( In Vital Residenz).
Restaurant Food - Excellent. Vast choice.
Restaurant Service - Excellent.
Pools and Saunas - Excellent.
Gym and Excursions - not used, but appear well organised.
Staff - Generally helpful and friendly.
Decor - Good.
Location - Private and quiet, yet in the centre of town and close to ski lifts. Easy access to nearby villages.
Value for Money - Yes.

Drawback. - (Probably applicable to all Italian hotels) Having accepted non-smoking in restaurants some guests appear now to be addicted mobile phones. Regular ringtone interruptions are not conducive to relaxation and the enjoyment of good food.

  • Liked — Overall quality and range of facilities
  • Stayed September 2006, travelled as a couple
    • Value
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    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
6 Thank Jetinaround
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 September 2006

We stayed at the Adler for four days in June 2006 and had a terrific holiday. The family room was large and comfortable and even with our year old son's cot in the corner, it still felt spacious. A balcony overlooked the grounds.
Breakfast was a feast and everyone was happy with serving times from 7am till 11am. We would have breakfast, put the baby to sleep and then wander back for another cappacino. Baby listening facilites were provided. Afternoon tea (provided) consisted of ham, cheese, pastries and cakes was served from around 3.30pm. Dinner was four courses and, for such a large dining room, the food and service were excellent. One night the family owner matriarch (I think in her eighties) was there to greet everyone personally.
There is a new spa and pool complex that opened summer 2006, consisting of things like a rose scented steam bath, a subterranean salt pool and numerous pools and saunas. For the children there is a supervised club which runs from 9am till 10pm if necessary, an animal enclosure with rabbits and sheep, and a basketball court and trampoline amongst other things.
There is a 'daily news' sheet which outlines the days free activites from ( in the summer) guided hikes and mountain bike rides to yoga or wine tasting. You can join in or not as you please. We followed the daily 'pushchair' walk.
The setting in the Dolomites is sensational and we will definitely be going back to test the winter version. We found it excellent value for money.

  • Liked — family friendly but still luxurious
  • Stayed June 2006, travelled with family
    • Value
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    • Check-in / front desk
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    • Business service (e.g., internet access)
6 Thank blackjake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South of England
Level 3 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 5 January 2006

We stayed at the Adler hotel in January 2005 for a week skiing booked through Inghams. The hotel is expensive by Italian standards and also extremely luxurious for Italy. As background, we are dedicated lovers of all things Italian and for winter seasons we have had the pleasure of enjoying the beautiful resorts of Maddona, Cortina, Corvara, Canazei, Courmayeur, Cervinia and this year Ortisei. I don’t believe it is possible to review the hotel without regard to its context, so I have the distilled merits of staying in this hotel as it lies, jewel-like, nestled in the pretty coloured village of Ortisei (Pron: ORT-TE-SAY).

Because the changes in boarders that occurred in the South Tyrol during WW1, Ortisei, once proudly Austrian, is now Italian (as is most of the Dolomites approaching the Brenner Pass). Consequently, there’s no getting away from the Germanic feel of this whole area -from the distinctly Austrian architecture, the music, the frankfurters to the people and their language (yes, there second language is Italian and the village’s other name is St. Ulrich). English is not widely spoken but generally understood. This hotel has a long pedigree (as depicted by the photographs that line the central staircase) and, since 1810, it has reputably been in the same family. From is beautiful, humble beginnings and it has evolved into a majestic hotel, retreat and wellness centre fit for the 21st century. It is still quite easy to distinguish original part of the hotel by its formal entrance hall with its grand staircase and also pine panelled dinning area but the new part of the hotel (that is reached via a modern walkway that gently meanders underneath the hotel’s parkland to enter a large and imposing new block with large deluxe suites and generous sun balconies. As all meals are hosted in the old part of the hotel you will spend a large proportion of you holiday in these corridors (it’s a good 5 minute walk each way!). Therefore, if you calculate a average of three journeys a day (1. breakfast and back, 2. skiing and back, 3. evening meal and back) that’s 30 minutes a day –over the course of a week you could spend a staggering 3.5 hours in this tunnel..!

As far a facilities go this hotel will cater for your every need (from hairdressing, mud baths, modern gym, large swimming pool, water beds, spar grotto to more exotic milk and rose water baths and the laying on of hot stones). I’m quite sure that some guests had no need to ever venture outside of the hotel complex! If you can steel yourself away from the wellness area there are complimentary afternoon cakes and a most grandiose selection of food served each evening (the lady of the house, Frau.Sanoner is often there to welcome you to the Evening meal, serve you a cocktail and also wish you farewell on your departure). At this point I must admit that both my wife unfortunately an I fell ill whilst staying at the Adler -we are convinced that this attributable to one of the Fish meals as the head waiter seemed to concur that a number of other guests also suffered a similar fate. But, as so often is the case, it is very hard to categorically determine the exact cause –so I’ll say no more on the matter! Gastronomy is certainly one of the touch points of this hotel as food is abundant, rich and beautifully prepared. There is a daily ‘newspaper’ distributed in the morning that suggests outings and walks as well as the weather forecast and the Evening menu to whet to imagination. A number of Italian hotels in this area require you to select you evening menu at breakfast –thankfully this hotel doesn’t support those arrangements. The hotel is semi-formal but not of the starchy variety, jackets/ties are not obligatory but you wouldn’t look out of place wearing them in the evening –some guests do certainly make an effort. I can only speak for the newer rooms, which were wonderful -large with sitting area and a great whirlpool bath and power-shower in a separate pine panelled annex. In summary, the Adler is ‘The’ hotel in Ortisei and dominates this serene village, it really is stunning: with beautiful pastel coloured facades and a lovely array of traditional shops and cafes –I didn’t find too much in the way of restaurants as I was frequently told to eat in the Adler –it’s the best restaurant in the village!

The Skiing
Ortisei is not on the Sella Ronda circuit and, I believe, all the better for it. It lies in the ‘Val Gardena’ valley and has a more select air about it. It is pretty quiet but animated enough (but not really suitable for groups of twenty something’s in search of bar games) and is an actual working village –not a tourist resort. It has great access to the Alpe di Siusi. Which is the highest European meadow -an area not generally know in the skiing fraternity. This area is great if you just fancy easy, laid back motorway, cruising in a large, sky-filled bowl encircled by shark toothed Dolomiti ridges. This is a lovely alpine playground, with walks, horse and carriage excursions, refuges, restaurants and hotels spread through out this vast area. It will take you about a day to cover most of the trails but you do slow down just to savour the atmosphere and take-in the views.

Start exploring the Alta Bardia via the Val Gardina –once again the hotel is well placed for this as well, either via foot through the escalator connection or using the courtesy bus to the lift to St.Cristina, this will connect you with Selva and onwards to the Alta Bardia circuit. Other than saying it will take about 1hr - 1.5 hrs to joint the main circuit, I will confine my review to Ortisei and the Adler.

And don’t forget the cakes and swimming when you return each day –not to mention the 5 course feast to look forward to.. ! In summary it’s a truly wonderful resort and hotel, ideal age group 30’s upwards, no problem for non-skiers, babies/prams. I would definitely go back, but I would have preferred more restaurants to eat out in (rather than having to resort to the hotel each evening) as it is nice to sample something more local, rather than the hermetically-sealed hotel-atmosphere. Overall, 4.5 stars out of 5. A great holiday, immaculate semi-formal hotel in probably the most picturesque resort I have stayed in.

  • Stayed February 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
21 Thank Smoking_Buddha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Adler Dolomiti Spa & Sport Resort

Property: Hotel Adler Dolomiti Spa & Sport Resort
Address: Via Rezia 7, 39046 Ortisei, Italy
Phone Number:
Region: Italy > Trentino-Alto Adige > Province of South Tyrol > Val Gardena > Ortisei
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Ortisei
#2 Family Hotel in Ortisei
#2 Spa Hotel in Ortisei
#2 Luxury Hotel in Ortisei
#5 Romantic Hotel in Ortisei
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hotel Adler Dolomiti Spa & Sport Resort 5*
Number of rooms: 100
Official Description (provided by the hotel):
5 star hotel in Val Gardena, UNESCO Dolomites, with spa and wellness centre, biggest Water World of the Dolomites and all year daily guided outdoor programme (skiing, snowshoeing, trekking, mountainbiking, a.s.o.) ... more   less 
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Also Known As:
Adler Dolomiti Spa & Sport Hotel Ortisei
Adler Dolomiti Spa And Sport Resort
Adler Dolomiti Hotel
Adler Dolomiti Ortisei
Hotel Adler Dolomiti Spa & Sport Resort Ortisei, Italy - Val Gardena

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