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“A perfect experience!”

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Hotel Gardena Grodnerhof
Ranked #7 of 46 Hotels in Ortisei
Certificate of Excellence
Palmerston North
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A perfect experience!”
Reviewed 13 June 2014

We spent 4 nights at this hotel towards the end of a month holiday in Europe. We could not have been more impressed. The quality of the accommodation and restaurant food was beyond expectations. What took the experience from excellent to perfect was the impeccable standard of service from the front desk to the restaurant staff to the hiking guide. If you visit Ortisei stay here.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank AudreyChin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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329 reviews from our community

Traveller rating
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104
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
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English first
Tel Aviv, Israel
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 February 2014

The first thing that stands out in this hotel is the service! Every little request and question was always answered with a genuine smile without an exception (in the dining room, reception, ski shop, maintenance)! The food is exquisite and way beyond what you expect from a HB (the dinner buffets are out of this world). We had two children with gluten intolerance with us, we have said it first nigth we were there and for the following week they had special gluten free food prepared for them breakfast and dinner. The hotel itself and all of its amenities are spotless. The rooms and bathrooms are very big, equiped with everything you need and spotless again. We stayed at the superior double which also had a great balcony overlooking the spa and inner court yard. Ski service is great in every way just like everything in this hotel. Our group has visited quite a few 5 star hotels in the past and the Gardena definitely stands out for the best!! Service service service! Will be back first chance I get!

  • Stayed February 2014, travelled with family
    • Value
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Helpful?
2 Thank rturchinsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 14 February 2014

We just returned from our family vacation in this great hotel . The service of the hotel is high level and they had a lot of patience to all our demands (we had with us 2 little children /baby so we asked alot). The rooms were very comfortable and wide . food was above expectation for half bord . the playroom for the kids was good enough for our ages (1.5-2.5) . located in the center of Ortisei . Spa is really nice , but we thought that the water in the pool were a bit cold .

  • Stayed January 2014, travelled with family
    • Value
    • Location
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Helpful?
Thank Arielabr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 February 2014

This was our 8th year back at Hotel Gardena, but the hotel is just as special as always.

The staff is just great, from the dining room, to the front desk, to the ski room, to the spa; they are always so helpful and gracious. The hotel is flawlessly maintained; everything works, and everything sparkles The small touches -- from the fresh blood orange juice in the morning to the afternoon cakes -- really enhance the experience. Cinzia and Hugo's professionalism and friendliness pervade the hotel and make this a very warm, happy place.


I'd like to send a special "shout out" to Karlheinz, the best ski instructor anywhere; Franz, who made my wife's birthday really special; and Gabby, who is always such a ray of sunshine in the lobby.


Can't wait to return.

Room Tip: Although the turret rooms are a tad smaller than the other "superior" rooms, we prefer tha...
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  • Stayed January 2014, travelled with family
    • Value
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    • Service
Helpful?
2 Thank Brian27B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yorkshire
Level 4 Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 19 November 2013

We have been visiting here in the Summer for several years. Stayed again in July/August 2013.
The perfection we found on our first visit has been consistently maintained throughout all our visits.
The owners have maintained their passion for customer service and satisfaction, and all the staff follow the example set by Mr & Mrs Bernardi.
The restaurant continues to set a very high standard and the leisure areas are generous in size and impeccable in cleanliness, as is the rest of the hotel.
Excellent value for what is a very good 5* hotel.
Thank you to everyone in the hotel...front and back of house.. who keep the standards so high.

Room Tip: Rooms at back are quieter but we have never had a problem with having a suite at the front as the so...
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  • Stayed July 2013, travelled as a couple
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Helpful?
Thank yorktravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Utrecht, The Netherlands
Level 6 Contributor
148 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
Reviewed 21 October 2013

When we first got to Ortisei we found a room here and we stayed for a few nights. The hotel itself is beautiful but rooms and furniture are dated, and lack the wow factor the hall and restaurant have. Bathroom is huge, with all the amenities you can think of.

There is only an indoor swimming pool and the hotel faces the main road so unless you have a room at the back it is noisy and unappealing. it is right opposite the center of Ortisei, so location is perfect.

Dinner was excellent, service outstanding and all the staff professional and nice and so was breakfast.

Price on the steep side.

We left after three days as we wanted to try another hotel, (see separate review).

Ortisei is nice but it is overbuilt and overpriced (as the whole Val Gardena is).

Room Tip: Room at the back are more quiet rooms at the front have a nice view of the village.
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  • Stayed August 2013, travelled as a couple
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Helpful?
1 Thank vanderluyden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Key Largo, Florida
Level 4 Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 9 September 2013

A great family run luxury hotel in the Dolomites. Seamless service in the restaurant, bar, front desk, housekeeping, bell staff, everyone enjoys their work, great to experience. And what a great town Ortisei is, you would never imagine the proliferation of stores and restaurants, not a sleepy little town at all. A very easy and pleasant walk from the hotel into town. Could go on and on, but believe me this is a great choice. PS. Definitely research and do the hiking... Incredible.

  • Stayed September 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank LPK1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Gardena Grodnerhof

Property: Hotel Gardena Grodnerhof
Address: Via Vidalong 3, 39046 Ortisei, Italy
Phone Number:
Region: Italy > Trentino-Alto Adige > Province of South Tyrol > Val Gardena > Ortisei
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Ski-In / Ski-Out Hotel in Ortisei
#3 Romantic Hotel in Ortisei
#4 Family Hotel in Ortisei
#7 Spa Hotel in Ortisei
#7 Luxury Hotel in Ortisei
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hotel Gardena Grodnerhof 5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Gardena Grodnerhof Hotel
Gardena Grodnerhof Ortisei
Hotel Gardena Grodnerhof Ortisei, Italy - Val Gardena

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