The hotel is a strange mix. The service and food were excellent. The staff were friendly and very helpful and, as we had an early start, breakfast was served especially early for us. However, the rooms are tired and really weren't cleaned properly. There were hairs all over the bathroom. Perhaps a new cleaner is required (or new glasses for the existing one)?
The sauna was good (and free). Towels and dressing gowns were provided. It puzzled me that there was a hairdryer above the loungers by the sauna but later, when I searched for one in my room to no avail, I wished I had showered downstairs. The hotel provides shower gel/shampoo in a dispenser.
The spa shuts at 18.30 which seemed a little early for people who like to be able to enjoy a full day in the mountains and then a bit of apres ski before returning to the hotel.
There was no wifi signal in our room, only in the bar and restaurant areas. Luckily, we were there on a Saturday night so email/internet access wasn't too important but given that we had stayed in mountain refuges with faultless internet access during the week, it was strange that this hotel couldn't manage to extend the signal a few metres.
I didn't sleep well owing to a stupidly hard and large pillow which gave me a crick in my neck! I awoke at 2am because of this and could hear the boom boom of music from the party below. I found it hard to get back to sleep. They were still partying at 5am.
The hotel did not benefit from the late afternoon sun. We would have been better staying up on the slopes for this.
I would definitely return here for dinner, as the food and the service were superb, bit I don't think I would stay overnight in this hotel again.
- Official Description (provided by the hotel):
- We are delighted to be able to host you at our hotel in Bulla, an idyllic little mountain village on the slopes of Alpe di Siusi in Val Gardena, in the heart of the Dolomites, recently proclaimed a World Heritage Site. Enjoy your holidays in our little family-run hotel in comfortable, relaxing surroundings and let us pamper you. You will be totally at ease and will spend splendid days full of relaxation, excitement and good food. ... more less
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- Also Known As:
- Sporthotel Platz Ortisei, Italy - Val Gardena