We decided to stay at Oleandri Resort in Paestum based on the excellent reviews on Tripadvisor, in particular the Kids Club. We have a 8 year old son and wanted him to really have fun at the Kids Club.
We stayed in Garden Appartment with nice patio and fair size for the 3 of us. Fully equipped kitchen. Close to swimming pool area. Great large pool and plenty of sun beds around for the guests to use.
The Kids Club was very disappointing and our son refused to go because the Italian staff could hardly speak any English and seemed only to cater and care for the Italian guests. The Kids Club was open from 10-1200 and again 14-1600. But we had no idea about the daily activities in the Kids Club as no information or programmes was available. Every night there was some kind of show for the kids,but always in Italian and same songs and music for children jumping around the stage.
In general we found the staff to have very limited English speaking skills and very difficult to communicate as the resort appeared to only cater for their Italian guests.
There was no information pack or folder in the room or via the TV in the room so a bit frustrating as we didn't know what was avaikable, meal times, car hire etc.
The beach club was great - only 250 meter from the hotel and with plenty of beach chairs, private restarant and toilet and shower facilites - excellent venue.
We had booked with half board and found the food to be of high quality, four course dinners. Also good provision for gluten free food which we had informed hotel about our son's dietary issues. But special selection provided by the hotel.
The WI FI worked very well in the public areas.
In general a very nice resort, good quality and decent facilities on offer. But my main concerns are; the lack of communication to the guests, very poor English speaking skills by almost all staff and the Kids Club which was a huge disappointment for our son and ourselves, especially considering the excellent reviews on Tripadvisor and former guests rating Oleandri and voted the Family Resort in 2013. Oleandri should cater and care for Italian and English speaking guests alike.
- Official Description (provided by the hotel):
- Oleandri Resort Hotels & Residence is immersed in lush, quiet surroundings, at the border of a pine forest, about 280 yards from the sea and a mile from the archeological site of Paestum. With a large outdoor pool, a hot tub and children's play area, it is set in 30,000 m² of private parkland. The private beach is furnished with sun loungers and parasols. Accommodations are divided in Hotel Rooms and Residence Apartments: Hotel offers comforts and amenities of a luxury property with his Superior rooms, located in the main building, Deluxe rooms located in the park and Standard room located in the blocks around the pool or in the main building. Residence is disposed in blocks around the pool and is divided into Elegance and Family Apartments, two-bedroom apartments equipped with kitchenette and bathroom (daily cleaning and linen changing) with different furniture. Additional solution available is the Villa, independent three rooms apartment with private parking and private garden. Hotel Facilities General Reception, Private Beach, Pool, Restaurant, Lounge Bar, Pool Bar, Beach Bar, Entertainment Area, Playground, Garden, Parking. Activities: Game Room, Playground, Ping-Pong, Darts, Hiking, Cycling, Outdoor Swimming Pool, Outdoor Swimming Pool (seasonal)Services: Entertainment Staff, Kids Club, Babysitting/Child Services, Newspapers, Express Check-In/Check-Out, Safe, Soundproof Rooms, Heating, Baggage Storage, Air Conditioning, Room Service, Laundry, Bicycle Rental, Tour Desk, Fax/Photocopying, Special Diet Meals (upon request)Internet Free! Wired internet is available in public areas and is free of charge. Free! Wi-fi is available in public areas and is free of charge. Parking Free! Free private parking is possible on site (reservation is not needed). ... more less
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- Also Known As:
- Oleandri Hotel Residence Villaggio