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73 - 78 of 224 reviews
Reviewed 13 February 2017

Came here for a weekend and really enjoyed it. The setting for breakfast was lovely and the restaurants in house were also very good for lunch and dinner. The rooms are spacious although could perhaps do with some small updates. There is a nice roof top on each of the rooms but the plants have overgrown making it difficult to get up there. When you do get up there the view is fantastic though

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank imtiazm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 22 March 2017

Dearest imitiazm,

Greetings from Pitrizza! Looking forward to welcoming you back for another weekend or better the whole week to reveal you the true beauty of our destination! Thank you for your feedback.

With much appreciation

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Reviewed 5 January 2017

At the time of booking there had been a few ho hum reviews so we were very pleased to arrive and find a beautiful hotel with wonderful isolation from the busy areas.
We were also very pleased to receive a room upgrade and have help with restaurant bookings. Both beach and pool were good as well. The gardens are very well kept.
We particularly found the female reception staff to be friendly and helpful whereas some of the male staff were a little taciturn. Otherwise, we had a great stay

Room tip: sea view room is best
Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank lisavanessa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 22 March 2017

Dear lisavanessa,

Thank you for sharing these wonderful days together with us at the Hotel Pitrizza. We treat each our guest as a part of the family and do the most to make you feel home, in this case in a green paradise overlooking emerald sea like is Pitrizza.

With much appreciation

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Reviewed 26 October 2016

Pitrizza being known for its utter exclusivity, this was already our 2nd stay. Appointed a beautiful villa, we enjoyed every moment of it with its 2 swimming pools and gorgeous rooms. The Restaurant service was absolutely excellent not even mentioning the quality of the food! We were also very satisfied by our skipper and the flexibility we had to enjoy nearby coast and islands.
However, we were slightly annoyed by a loud group of guests who were utterly disrespectful given the amount of noise they were making. We were therefore surprised that hotel management accepted this kind of behavior.

Date of stay: September 2016
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank aurelie-travels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Pitrizza, General Manager at Hotel Pitrizza, Costa Smeralda, responded to this reviewResponded 15 November 2016

Dear Aurelie B,
We are glad to know that your second visit to our hotel was once again a gorgeous experience. We hope there will be many more. We only regret to learn that your perfect stay was slightly disturbed by some other guests making noise. We will take your note into account so that in future this will not happen again.
Looking forward to your next visit.

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Reviewed 21 September 2016

We had a very good time at the Pitrizza hotel ! The view is amazing with this beautiful garden flowery and the sea. The service is perfect, the food delicious and rooms are cosy and very well decorated. I strongly recommend this hotel !

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank charlottesK842RE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Pitrizza, General Manager at Hotel Pitrizza, Costa Smeralda, responded to this reviewResponded 29 September 2016

Dear Charlotte, on behalf of the entire team we would like to thank you for writing this amazing comment on TripAdvisor. We enjoyed reading about the excellent service you have received and the great experience you have had with us. Everybody is already looking forward to welcoming you again next season.

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Reviewed 7 September 2016

This morning at 01h00 we had a commotion outside our room. Several calls to reception had no result. After I went to investigate I fell and cut my bum and injured my foot and shoulder. Again I called reception. They sent a security officer. He said he couldn't help as he was no doctor. No further response or offer to help. This morning I sent them an e-mail suspending payments. Went to reception, showed them blood in room as well as photos of injury and confirmed my action of not going to make further payments.. No inquiry about my injury. Only response Manager will be in touch. Told them I was leaving at 10h00. No response of Duty Manager before I left. When my wife tried to leave at 12h00 they held her hostage refusing to let her go before she paid. Obviously I will be sueing Pitrizza/Starwood

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
5  Thank Sybrand v
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Pitrizza, General Manager at Hotel Pitrizza, Costa Smeralda, responded to this reviewResponded 19 September 2016

Dear Sybrand v,
After reading your review, we wish to point out that your affirmations and in particular where you accuse the hotel staff of not allowing your wife to leave the hotel, (keeping her hostage), before settling and paying the bill are totally incorrect and without any evidence. We have numerous witnesses who state this as untrue. Your declaration is very serious, harmful and deforming of both the hotel and staff image and reputation. Your allegations towards the staff are unjustified and very grave. We therefore invite you to immediately change what has been stated and excuse yourself pubblicly with the hotel staff for the false accusations made. Alternatively we will see ourselves forced to safeguard our rights and persue the matter further.

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