Absolutely not 4 stars! Not foreigners friendly! 1) Staff is not professional (both restaurant Il Pirate and the hotel), 2)very poor (almost absence) English, which caused me 200 euro per dinner (the menu is only in Italian and waitress in very bad english translated just that items which are profitable for him (it was not translated to me that the dish I choose is calculated per 10 grams). I Terrible feeling when you open the menu and like 3 years old child cannot understand a word, 3) absolutely(!) no service – I left confi envelope at the reception, nobody called me and asked if it’s mine (I was the only Russian guest (papers were in Russian)). So 2 days the envelope was at the reception. If I wouldn’t detect that it’s lost I am sure that nobody would return it to me without my request! Nonsense! 4)Everything costs money: 1) my call at the reception with taxi request (price is 0,5 euro per call); 2) tablecloth in restaurant even if its clean (price is 3 euro per dinner). Finally when checking out I asked to take from my card only half of the amount and the rest I would pay cash (the receptionist didn't understand a word!), she took the whole amount from card and allowed herself to scream on me saying that in fact the reception is not her job and she woke up because of me (!) at 700 am! My whole holiday was spoiled! North of Sardinia is gorgeous but choose another hotel. You will be disappointed in Capriccioli if you are not italian!
PS When having my first lunch in the hotel (it was sea food pasta) I found a stone (!) in the plate.If it was not me but a kid - there would be.... I even dont want to think what it would be... The waitress just laughed when i showed him the stone.
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- Also Known As:
- Hotel Capriccioli Porto Cervo, Sardinia