The hotel may be fine, but I was charged a full night's rental after notifying them 3 days ahead by phone that events were preventing us from coming. Nothing on the Website about cancellation penalty, or in either the phone conversations before and after, or e-mail traffic. It was October, not a busy time of year. I try not to stay where the penalty is too confining ( 72 or 48 hour notification is fine with me), because traveling overseas can get messy. Had I known, I would have planned to stay elsewhere, where the policy is posted and acceptable. I may or may not get back to Porto Venere, but if so won't be staying at the Genio.
- Official Description (provided by the hotel):
- this Hotel is in the old village of Portovenere,have free garage for your car,simple but nice rooms all with bath,istory place and istory Hotel with romantic garden and balcony sea front,all shop are near,the tipical Liguria tradition are in this place,7 rooms with bath (shower) and good breakfast for your time free,visit from Portovenere to Cinque Terre start in front of this Hotel and the road by foot start under Genio ,very well ,coming in Genio Hotel is much better for you, hi friend ... more less
- Reservation Options:
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