I have just spent 2 nights at this hotel and feel I need to warn future guests of all the disappointments I experienced. All websites failed to mention that this hotel has a huge ugly crane in front of the hotel. Upon check in I discovered that the room I had booked with 4 single beds or a double in the master bedroom and 2 single beds for my children in the attached room had been set up all wrong. I was assured this would be sorted out for the second night. It was not for my whole stay. I reserved this hotel with a confirmation confirming full breakfast was included. Having woken up to find a crane blocking my view I was very disappointed with the fact that I had to pay for a lot of the items on the breakfast menu. I was asked to sign a document upon arrival which was a document in Italian which I could not understand. I was asked to sign small vouchers for the free wifi but found on checkout that there was a charge of 10 Euros per day and that for my 3 day stay the hotel was trying to charge me 40 Euros When I questioned this the owner who speaks no English offered to waive the additional $10 euros. I tried to explain that I signed vouchers showing free wifi and now I am being charged. She offered no explanation or apology!!!! Do not order any room service as this hotel charges 20 euros for room service as an additional charge. This charge is not mentioned on the room service menu. I can safely say that I will never be visiting this hotel again. On a positive note Positano is absolutely beautiful.
- Official Description (provided by the hotel):
- The elegant boutique hotel Palazzo Marzoli is an old historic home of the late'' by an intimate 600 A charming resort, an alternative to the traditional hotels in Positano, which is a perfect blend of luxury, technology and ricercatezza.Ampi and light to spaces reserved for guest rooms, all with sea view with bed and breakfast.Il relay mode, in the heart of the Amalfi Coast, is furnished with taste and attention to detail: dominate the whiteness of the wall and blue ceramic tiles and complements '' arredo.Completamente renovated respecting its original architecture, as evidenced by the capitals of the facade and the portal'' s era, the Palazzo Marzoli resort is the ideal location to spend a holiday on the Amalfi Coast. ... more less
- Reservation Options:
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- Also Known As:
- Palazzo Marzoli Resort Hotel Positano
- Palazzo Marzoli Positano