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“Great Views from the Balcony”
Review of Le Sirenuse Hotel

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Le Sirenuse Hotel
Ranked #6 of 39 Hotels in Positano
Certificate of Excellence
Adelaide, Australia
Level 6 Contributor
96 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Great Views from the Balcony”
Reviewed 7 July 2014

Just went in for cocktails before having dinner (somewhere else). The views from the balcony overlooking the church and the square are stunning. So are the prices of cocktails and food.

Be prepared to pay 18 - 20 euro a cocktail and wear enclosed shoes, if you wear thongs/sandals you won't get in.

Remember this is the hotel of choice for the rich and famous - so if your'e not rich and famous .....

We had a lovely hour but for me, go to Buca or La Brezza down on the beach level, still got great views and you can have drinks for half the price.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
2 Thank Geoff W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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English first
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 July 2014 via mobile

We have been travelling through Italy for 3 weeks and recently along the Amalfi coast. This hotel was a real pleasure, the view, facilities and service were 5 star.

The two elements I would highlight for future guests (and will do myself the next time i come here) is make sure I book the restaurant well before arriving (the hotel managed to squeeze us in though I would have hated to have missed out on what was probably the perfect Amalfi dining experience, the view, the music (two talented local musicians) and the tasting menu (the fish was some of the best I have ever experienced). Secondly I will specify a balcony that doesn't overlook the pool.

All in all a few days that will stay with me forever.

Stayed June 2014, travelled with family
Helpful?
5 Thank David O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 July 2014

So many places with great views that aren't $2k a night. Not worth it at all. Try one of the smaller hotels that actually care about your business. The service was not great, pool view was amazing but the entire hotel was loud.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank slw10708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntonioSersale, Owner at Le Sirenuse Hotel, responded to this review, 6 July 2014
Thank you for letting us know of your experience while staying with us. I am sorry to read you found the Hotel overpriced with a mediocre service. As owners and Managers of Le Sirenuse we strive to ensure each and ever guests has an unforgettable experience. I am especially saddened to read that you felt we did not care for your business. I can assure you both myself and all the staff of Le Sirenuse care as our livelihood depends on it. I personally dedicate my life to the Hotel hoping one day my eldest son, currently studying at a Swiss Hotel School with take it over. All the staff is local with many many having worked here their entire life. Please know we care and aver saddened you stay was not perfect.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 2 July 2014

I've wanted to stay at this hotel for 10+ years and was able to realize my dream this June. For 1150E per night I assumed this place would be a real treat. For the first part it was: beautiful public spaces, lovely room, charming personal butler, turn down service, hovering attendants, etc. The one irk in the system came the morning we requested evening reservations at the restaurant. We were initially told that all we had to do was mention in the morning that we would like to eat at La Sponda and they would make space for us because we were guests at the hotel. However, the morning we requested our reservation they firmly informed us that they were booked and could not accommodate us. I was a bit disappointed and tried to ask again in the afternoon (around 4:30) and was told again it was booked. That evening around 8:00 PM I swung by the restaurant to find the host with a large smile. He asked if we would like to eat at the restaurant. He seemed very eager to seat us and there were many available tables. Shortly after a waiter came sweeping through announcing repeatedly (as if speaking in code) "Room 59, Room 59, Room 59!!!". That was our room number and as if on cue, the host changed his disposition and informed me, unfortunately, he would be unable to seat us. I am not sure what we did as room 59 to get snubbed from the restaurant. We were pretty easy customers that demanded little in the way of attention or care. The whole thing left a bad taste in my mouth and pretty much ruined my impression of this hotel. Maybe if we were of patrician lineage or famous they would have loved room 59. However, considering the amount we paid for the room, I'm not sure what they expected from us-- hadn't we met the standards??? My advice is, if you are like me and long to enjoy the famed Le Sirenuse, but are not of royal lineage, don't make a reservation here! And if you want to eat at the restaurant, by all means make a reservation days in advanced. Being dubbed "Room 59!!!", whatever that means, and then rejected from the restaurant, is a humiliating way to end a pricey dream hotel experience. Hotel Le Sirenuse, you were a real heart-breaking disappointment!

  • Stayed June 2014, travelled with family
    • Value
Helpful?
38 Thank jodeeann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Woodlands, Texas
Level 4 Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 29 June 2014

Something very special about this hotel that resulted in a wonderful experience. Great staff with a lot of history, and unique property. Beautiful views, great location, excellent and friendly service , and excellent food.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BobG87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level 6 Contributor
125 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 29 June 2014

I didn't see their restaurant listed on TA so this review is for the restaurant only.

Our last meal (out) in Positano was lunch on the deck at the hotel La Sirenuse. WOW.

To me it was the quintessential Amalfi experience. The view was spectacular, the service impeccable, the food delicious. And they don't rush you, so you can linger over your giant, post lunch cappuccino and take in the absolutely priceless view. A completely civilized and tranquil afternoon (granted it was a Friday - I am sure the weekends can be nutty).

It is really worth the splurge to have a meal or coffee there, and it's certainly cheaper than actually staying at the hotel.

  • Stayed June 2014, travelled with friends
    • Value
    • Service
Helpful?
Thank VousAllez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taormina (Me)
Level 5 Contributor
89 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 29 June 2014 via mobile

From the moment I arrived I was made feel welcome and very special! The delightful Agata showed me to my perfectly located room,introducing me to Giovanna,my evening housekeeper who was equally pleasant and helpful. Leonardo worked wonders with a late reservation at La Sponda which where their Michelin star is well deserved. I'm already making plans to return next year!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daphne O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Sirenuse Hotel

Property: Le Sirenuse Hotel
Address: Via C. Colombo, 30, 84017, Positano, Italy
Phone Number:
Region: Italy > Campania > Amalfi Coast > Positano
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#6 Luxury Hotel in Positano
#8 Romantic Hotel in Positano
#15 Family Hotel in Positano
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Le Sirenuse Hotel 5*
Number of rooms: 59
Official Description (provided by the hotel):
Le Sirenuse is a charming family owned hotel located in the heart of Positano. Opened in 1951 by the Sersale family who converted their summer house into a hotel with 12 rooms. The hotel has grown since then with the acquisitions of two neighboring houses to 59 rooms and suites. Le Sirenuse today is still run and managed by the Sersale family who ensure the same atmosphere of warmth and intimacy remain, while breathtaking views of the Mediterranean and the village of Positano make this an unforgettable place to spend a holiday. ... more   less 
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Also Known As:
Hotel Le Sirenuse

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