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“Perfection- Or close to it”
Review of Hotel Eden Roc

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Hotel Eden Roc
Ranked #5 of 38 Hotels in Positano
Certificate of Excellence
Reviewed 10 March 2014

Last week my boyfriend stayed at Hotel Eden Roc for two nights, unfortunately not more. We had a suite with a jacuzzi overlooking the sea and a huge balcony. Although the decor of the hotel and the furniture is dated (if you only go for modern, this may not be for you) the location and staff more than made up for it.

This is how you define service. Every staff member was ALWAYS smiling, opening doors, cracking jokes and basically asking us 24/7 how they could be accomodating. They helped us ship some items home, arrange ahead of time for a private driver to Positano, cleaned our room to perfection and all-in-all, were as great as you could get for a luxury hotel.

If it is in your budget, I HIGHLY recommend a room with a jacuzzi on the deck overlooking the Mediteranean or a sea view room in general.

  • Stayed: March 2014, travelled as a couple
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Thank Marie3456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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690 - 696 of 1,464 reviews

Reviewed 31 January 2014

It was an absolute pleasure staying at the Hotel Eden Roc.
From the time we arrived to the time we left we were treated as if we were the only people in the hotel ( and it was booked ). The entire staff was extremely courteous and professional, the food in the restaurant was amazing, and our rooms were very comfortable and VERY clean. The view was just incredible. We found out while we were there that they are one of a few hotels in the area that has a pool; this is a must if you're there in the hot summer months, trust me!
I can't say enough about the owners and staff; they catered to all our needs professionally and efficiently. They could not have been more accommodating. We arrived so much later than expected (due to plane delays) and there they were, late at night, waiting to settle us in, keeping the kitchen open for us in case we were hungry (which we were and we ate a huge meal!) Our breakfast server, Tony is awesome at what he does, as well as the staff by the pool. I can not wait to return. This is a beautiful family running a beautiful hotel.

  • Stayed: July 2013, travelled with family
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Thank lizstef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2014

The view from the hotel itself was worth staying here, the rooms are old and outdated but that is to be expected in this sort of city. The bed was similar to sleeping on cardboard and the pillow felt as if it had a couple cotton balls in it. The breakfast was excellent, but the service at breakfast was not. Other than that we enjoyed our stay at Eden Roc, and Positano is one of the most amazing places we have ever been.

  • Stayed: June 2013, travelled as a couple
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1  Thank dwierck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2014

My husband and I stayed at the Eden Roc for a week during our honeymoon in Positano. The view from our hotel room balcony was breathtaking, the service impeccable we could not have asked for more! The staff went out of their way to make dinner reservations for us and always had recommendations ready. Our morning would begin with a wonderful breakfast selection, all the italian pastries you can think of and of course the eggs and sausages, and who can forget the very pleasant host - Tony with the perfect cup of cappuccino!! After a week in Positano we headed out to see the ruins of Pompeii. The owner arranged a car service for us to Naples - my husband had forgotten all of his t-shirts in the hotel room when we checked out, and the owner made sure to send them to us at our new hotel in Naples. The service was first class all around. We hope to return on a future anniversary and take in the beautiful experience of Positano from our little balcony at the Eden Roc.

  • Stayed: July 2013, travelled as a couple
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1  Thank Lara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2013

The Eden Roc lived up to and exceeded our expectations in every way, from the location to the facilities but most of all, the staff.
Nothing was too much trouble, there was always someone there to respond to any question but never intrusive.
Tony is mentioned in many reviews for his breakfast and rightly so, but he is typical of the whole staff.
We have stayed in many hotels around the World but will definitely return to the Eden Roc

Room Tip: Not sure there are any bad rooms, we had a junior suite which fitted our needs completely and had un...
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  • Stayed: November 2013, travelled as a couple
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1  Thank Martyn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2013

I cannot say enough about Eden Roc. The staff was simply the best! We stayed in Positano on our 2-week European honeymoon and it was our favorite spot. The view, food, and people were all amazing. Everyone at Eden Roc went above & beyond to make sure we were happy. We paid a lot more for a hotel in Venice and it didn't compare to Eden Roc. We will dream about coming back one day.... Thank you to everyone at Eden Roc!

  • Stayed: November 2013, travelled as a couple
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1  Thank CSGOBX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2013

My husband and I wrapped up our honeymoon trip with a few days in Positano. Of course the town is breathtaking, but our stay at Hotel Eden Roc was fantastic. They were so accommodating with every request we had and really made our stay truly enjoyable. You could tell that they take a lot of pride in making sure their guests have a wonderful stay. Our room was beautiful with a balcony overlooking the water. It was so nice to sit on the balcony watching the sunset sipping a glass of wine. We will definitely be back someday!

  • Stayed: November 2013, travelled as a couple
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1  Thank ngchgtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Eden Roc

Address: Via Guglielmo Marconi 110, 84017, Positano, Italy
Phone Number:
Region: Italy > Campania > Amalfi Coast > Positano
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Positano
#5 Family Hotel in Positano
#5 Luxury Hotel in Positano
#7 Romantic Hotel in Positano
Price Range: £175 - £746 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Eden Roc 4*
Number of rooms: 25
Official Description (provided by the hotel):
Stylish 4 star Hotel Eden Roc in Positano, welcomes you to its cozy establishment. The hotel which overlooks the blue sea, is situated a few metres from the beaches and the centre of Positano, in an ideal position to spend a day of culture and relax in the heart of the Amalfi Coast. The 25 intimate and peaceful rooms and suites, furnished with antique furniture and equipped with the most disparate comforts, are bright and elegant, with a unified feature: a view of the sea that from the city of Positano expands to the Le Galli Islands, Punta Licosa and Praiano, giving you a glimpse of a unique sky that will remain ingrained in the memory of our guests. The panoramic pool and terrace, furnished with tables and chairs are an absolute corner of peace and relax where you can taste our traditional specialties or sip a delicious cocktail cradled by the fresh Mediterranean breeze. Treat yourself to moments of pure poetry, Positano and the 4 star Eden Roc hotel will fill your days with beauty and class. ... more   less 
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Also Known As:
Eden Roc Hotel
Eden Roc Positano

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