Do not book at this Hotel. Seriously, trust the other reviews that have mentioned experiencing problems with this hotel either losing your hotel reservation or canceling last minute. I unfortunately decided to rely on all the positive reviews that I saw about this Hotel and I sadly got BURNED. :(
My fiancé and I are traveling to Positano to celebrate our Honeymoon so we were so excited to stay at this Hotel after seeing all the amazing pictures and positive reviews online. We booked the Hotel in November AND got a confirmation number, but I still decided to emailed the hotel directly since I was worried that others on TA had reported problems with the reservation process. I emailed the resort 4 different times over the last couple months (in English and Italian) and heard nothing from the Hotel until a couple days ago stating that the Hotel is closed during my time of visit! I’m sorry, but we are traveling to Positano during a peek time so there is NO WAY the hotel is just closed during a busy season. AND on top of that, why am I finding this out just now when I booked months ago?? If the Hotel really is closed (and didn’t just double book my reservation) shouldn’t I have been contacted immediately after my reservation was made so I could have time to make other accommodations? Needless to say, this is an incredibly important trip for me and my fiancé and now we no longer have a place to stay. I am very disappointed with the lack of professionalism this Hotel displayed and it seems obvious that there is an pattern of unreliability with their reservations. The LAST thing you want to worry about is your hotel canceling on you when you are traveling internationally, so it is just very sad that this beautiful resort has proven to be such an unreliable business.
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- Also Known As:
- Royal Prisco Positano
- Hotel Royal Prisco