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“Bad attitube and service!”

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Wall Art Aparthotel Prato
Ranked #5 of 17 Hotels in Prato
Reviewed 22 March 2013 via mobile

This hotel don't earn a good review. I have asked for hot water from the lady at the reception area
as there isnt any electrical kettle provided in the room.

The lady is superbly unhelpful and rude! She just simply told us off if u dont have the electrical kettle then I cant help u.

Totally speechless when she told us this! If we have the kettle, do we need to look for her? It is a simple request and this hotel cant even provide such a simple thing. Will rate this hotel as motel instead.

For those who have babies. Bring ur own electrical kettle to make milk or else ur babies will go hungry in the night.

  • Stayed: March 2013
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1  Thank Cheeryz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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42 - 48 of 254 reviews

Reviewed 11 March 2013

Nice decor. Wifi limited to lobby. Power saving feature was a bit too overly done as it was dark in the hotel when we arrived. The staircase to the lobby was also dark when we needed to go to the lobby for wifi. Limited choice of food at breakfast. Toast was not avail.

  • Stayed: March 2013, travelled as a couple
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1  Thank Retronala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2013 via mobile

room is not too small. Breakfast is bare minimum . The staff do not border to refill food that's finished. Breakfast table are DIRTY !!!
Toilwt in my room does not function property. Asked for help.Staff attempted to solve the problem but unsuccessful. therefore, I have requested to change to a new room, but they refused to do it . Is not a pleasant experience to stay in a room without a clean toilet !!!!!!

  • Stayed: February 2013
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1  Thank RobosapiensSo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2013 via mobile

I have stayed in six different hotels during my 10 days stays in different cities of Italy. I simply love 'Wall Art' and feel that it was one of the best during my trip. The two bedroom apartment fitted with a kitchen and a balcony was very convenient for us to whip a simple meal and it gaves me the feeling of home. The interior and exterior design of this hotel was great too.

  • Stayed: February 2013
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1  Thank CarolPei26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2013

An average hotel. Corridor are dark, energy-saving lighting. Quite surprised to find that reception are located at basement level. Rooms just OK..again it's all dark..with the dark tones of interior decor, even if u turn on all lights, it's still dark. Overall clean rooms. Tables take up a lot of space, bed area all cramped. Breakfast for tour group spoilt with too little choices.

  • Stayed: December 2012, travelled with friends
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1  Thank Murni I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2013

Easy to find, lot of parking out and inside the hotel grounds.

We were given a huge room (but not en suite), that had a dining space with a dining table and chairs. Pitty that the floor wasnt clean and tidy as one would expect from a 4* venue. Breakfast was good with a rather large choice of Italian dishes.

Location didnt matter for us, as we were travelling to Firenze. But the hotel is out of Prato center therefore in a quiet zone of the city, with a lot of green areas around it.

If the room floor would have been tidy, this venue would desserve a 5 rating. Missing the mark by a bit!

  • Stayed: December 2012, travelled as a couple
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1  Thank FFM9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 December 2012

Traveled as a tour group and check in was ok. However, biggest problem was the lifts! It was so small, hardly enough room for 2 people with 2 big luggage. Imagine the time we need to get 39 people up to their room.

Rooms were clean and spacious but very basic. Bed is comfortable

WiFI is at lobby only. Breakfast selection is basic.

  • Stayed: December 2012, travelled on business
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Thank dannylp16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wall Art Aparthotel Prato

Address: Viale Delle Repubblica 4-6-8, 59100, Prato, Italy
Region: Italy > Tuscany > Province of Prato > Prato
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #5 of 17 Hotels in Prato
Price Range: £65 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wall Art Aparthotel Prato 4*
Number of rooms: 63
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