We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“not worth the hype”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Eremo della Giubiliana
Ranked #3 of 37 Hotels in Ragusa
Certificate of Excellence
Reviewed 9 May 2008

The guidebooks have overrated this one. If I had been expecting and paying for a 3 star place, this would have been great, but it missed the 5 star status by at least 2 stars. The place is charming and the people were nice, but it was way overpriced and under-serviced. We paid for their deluxe room and although large enough, there wasn't even a shower in one of our rooms. Not even a hook for the hand held nozzle with a shower curtain. The brochure in the room stated there was afternoon tea, when we came down and asked we were met only by perplexed employees. We ate dinner there one night and it was very good, but highly overpriced. The place is out of the way and they offer no transportation. It is near no village and they did not inform us on check -in that there is no way to get any food there between breakfast and dinner. The brochure had walking and biking trails but none of them were maintained or clearly marked. Several of us got lost and came back hungry and tired and were not offered even a glass of cold water, complimentary. I don't really mean to be a downer, we were just expecting more based on the reviews and the price.

  • Stayed: May 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
4  Thank peter007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneEremo, Salvatore Mancini Nifosì, Proprietario at Eremo della Giubiliana, responded to this reviewResponded 9 June 2008

Dear Tripadvisor Members,
I’m sorry for the inconvenience you met during your stay, but I’m really sorry about your comment that I wish I’ll give you a response point by point.
As far I understand you sent on different times two comments for the same matter (probably to double the negative effect of your comment). This does not seem fair to me definitely, for this reason, since you are the same persons (a group of four), I will give you one only answer for the two letters.
- First you say “overpriced” and “overrated” , but compared to the quality of the property we are the less priced five star luxury hotel in Sicily.
- “Under-serviced” and “clueless about service”, with only 25 rooms our personnel usually double the number of the guests at the hotel.
- At 2pm our Restaurant in the “long room” close, but our light snack menu is available all day long, serving many nice traditional specialities. Furthermore I am aware that my Staff at the reception is always demonstrated great care with our Guests, and thus sensitivity to anticipate their needs and desires. In your case I was told that you were so disappointed for the Restaurant closed that you never give a second chance to the receptionist.
- You say “the Eremo is in the middle of nowhere” “near no village”, sorry for that but probably a cultural gap has limited your capacity of appreciating it; because the property is in the middle of the unspoiled worldwide known “Ragusa-Shire”, a beautiful highlands facing the Mediterranean, full of magnificent stone Manor and “Masserie”, with such a gorgeous landscape that the Italian “ Ministero per i Beni Culturali” has enlisted it between the nine more important Italian landscapes (and God knows if Italy has beautiful landscapes); the Eremo is at few kilometers from Ragusa, Modica, Scicli and Noto, all listed as “UNESCO WORLD HERITAGE SITE” for the splendor and unique baroque architecture; the area keep such a concentration of arts and archeological remains that the south-eastern Sicily (historically known as Val di Noto) is considered one the richest sites in the world.
- The Eremo, that you admit “it have a certain amount of charm” and “the place is charming”, is a “bene culturale” itself. It is a fortified convent of the XV-XVII century, perfectly restored, that means we try to leave as much as possible of the original historical character of the structure with the friar cells converted in rooms, (definitely not as large as a big brand hotel) and completely furnished with original antique Sicilian furniture and household goods (not false or replicas) mainly belonging to the owners family.
- All our bathrooms, with an elegant design using our pitchstone, has got Jacuzzi bathtub with shower with the proper hook for the hand held nozzle with shower curtain. As you can see in the pictures on our internet website.
- “Walking and biking trades not well maintained”, the Eremo della Giubiliana is probably one of the few hotels settled in the middle of the territory and still connected by many medieval path that the guest can use with the help of a nice handbook and small signs with our red tower symbol. If a guest get lost just advice us and a defender will promptly rescue them. On request we can give transportation anywhere, getting a taxi limousine service, but even, since we have private airfield with our own aircraft, flight services to the major Italian and Mediterranean destination.
A stay at the Eremo della Giubiliana is an unique experience. That means have the opportunity to stay in a real place with a cultural experience that bring you in the fascinating world of Sicilian Landlords, and this is one of the reason to have been rated the no 1 hotel in Sicily. (see our press room in our website).

All this considered, I feel that when such tasteless are made about a property, I cannot help but think that, if you like the big brand hotel, next time book it and avoid places like Eremo della Giubiliana.

Salvatore Mancini Nifosì
Owner of the Eremo della Giubiliana

Rosario Rubino
general manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (487)
Traveller rating
Traveller type
Time of year
Language

213 - 219 of 487 reviews

Reviewed 9 May 2008

My housband and I we have been at The Eremo for the second time, and this second time waas better.
We were there in April and we enjoyed our stay. Everything was excellent: from the welcome to the food and the service. They are still working to renew one part of the Eremo but that fact didn't disturb us. The landscape is beautiful but this time the service made the difference and we will come back on September for a week.
We would like to suggest this place to all those people that are looking to relax their stressful mind and give sun to their soul.
Susan & John

  • Stayed: April 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank Ramaela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2007

Stayed: June 2007
5  Thank phanie12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirezioneEremo, Direttore at Eremo della Giubiliana, responded to this reviewResponded 5 April 2008

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2006

Stayed: October 2006
9  Thank kak1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2006

  • Stayed: September 2006, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank Anna678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2006

  • Stayed: September 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
7  Thank Inretrospect
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2006

  • Stayed: July 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
4  Thank carmellasoprano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Ragusa
3.4 mi away
Artemisia Resort
Artemisia Resort
#1 of 37 in Ragusa
674 reviews
7.5 mi away
San Giorgio Palace Hotel
7 mi away
Relais Antica Badia
Relais Antica Badia
#8 of 37 in Ragusa
558 reviews
Show Prices
Show Prices
Show Prices
3.7 mi away
La dimora di Spartivento
1.5 mi away
Hotel Poggio del Sole Resort
39.2 mi away
Algila Ortigia Charme Hotel
Show Prices
Show Prices
Show Prices

Been to Eremo della Giubiliana? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Eremo della Giubiliana

Address: S.P. 25 per Marina di Ragusa - km 7,5 | Contrada Giubiliana, 97100, Ragusa, Sicily, Italy
Region: Italy > Sicily > Province of Ragusa > Ragusa
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Ragusa
#8 Romantic Hotel in Ragusa
Price Range: £117 - £211 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eremo della Giubiliana 5*
Number of rooms: 24
Official Description (provided by the hotel):
Thanks to the different programs available you will be able to decide which itinerary to take to discover the island or explore the nearby Mediterranean destinations reachable by private plane from the airfield at Eremo della Giubiliana. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Expedia, TripOnline SA, Hotels.com, HotelsClick, Evoline ltd, Cancelon, Ebookers and 5viajes2012 S.L. so you can book your Eremo della Giubiliana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Eremo Della Giubiliana Ragusa
Eremo Della Giubiliana Hotel Ragusa
Eremo Della Giubiliana Sicily/Ragusa, Italy

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing