One of the reasons we chose Hotel Caruso for a short break was the many very good reviews on Trip Advisor, which we tend to use to make our final selection from a choice of hotels in any region.
In many respects these reviews were spot on, in that the Hotel is beautifully located, the rooms are exceptional and the staff all extremely friendly, efficient and helpful.
The transfer from the airport was a good way to start the break, through wonderful scenery and the driver pointed out a number of the sites.
Ravello was all we expected it to be, a charming small town with tiny winding roads and great views. The staff made us very welcome and the short guided tour around the hotel helped us to get our bearings immediately and also see the stupendous view from the pool area. The bottle of Prosecco and bowl of strawberries that we returned to find after lunch on our arrival day was also a very pleasant surprise.
The room, a deluxe junior suite, was outstanding, plenty of room and a view that must be one of the best that we have ever had from a hotel room. It was very comfortable and luxurious.
We ate at the poolside restaurant a couple of times, had a snack in the bar, room service and had dinner in the restaurant. The food was very good, although as a number of reviewers have mentioned, quite expensive, but we did feel it was worth it. Breakfast had plenty of choice.
We spent some time lazing in the pool area and enjoying the views from the warm pool. Iolanda is perhaps the happiest person we have ever met working at a hotel, always smiling and extremely helpful. I suppose working in such a beautiful environment helps.
Even though the Hotel is expensive, it was also a reasonably realxed environment unlike some hotels we have stayed at where you do not feel so comfortable.
There were a few small matters that made the stay less enjoyable than it might have been.
The first is that there was a stomach bug in the area, which unfortunately my wife suffered from for a day.
Secondly, the Hotel fire alarm went off at 3.00am on our last night. We were pleased that there was no fire, but would have preferred not to be woken.
Finally, the transfer back to the airport was not in the expected Mercedes car, but a larger Mercedes Viano, which although spacious, was not nearly as comfortable. The hotel did, when this was queried with them, quickly make arrangements to compensate us for this change of vehicle, and their gesture was appreciated by us.
Overall a very pleasant hotel, great staff and a beautiful location.
- Official Description (provided by the hotel):
- Belmond Hotel Caruso is located in a former 11th century palace in charming Ravello, perched on a clifftop overlooking the spectacular Amalfi Coast. It boasts 50 splendidly restored rooms, of which 27 suites and 23 double rooms. Each room has its unique style and most boast a stunning sea view and private garden or terrace. Dining facilities include the Belvedere Restaurant with an elegant indoor dining room, an outdoor terrace adorned with ancient columns and an alfresco area close to the pool. It offers a superb selection of delicious Mediterranean food. The Pool Restaurant serves informal luncheons and drinks, as well as a salad buffet and original Neapolitan Pizza cooked in front of guests. Pizza-making lessons are also available. The Cocktail and Piano Bar is located on the first floor of the main building, decorated with original 18th century frescoes. Guests can swim in the incredible infinity swimming pool, seemingly suspended between sea and sky, join the Head Gardner for a special tour of the terraced gardens, relax with a signature treatment at the wellness centre or work out at the gym with a view of the coast. A complimentary shuttle service to Amalfi and Positano and a daily complimentary boat excursion along the coast during summer months are also available. ... more less
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