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“Great views”

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Belmond Hotel Caruso
Ranked #2 of 21 Hotels in Ravello
Certificate of Excellence
Reviewed 1 June 2011

One of the reasons we chose Hotel Caruso for a short break was the many very good reviews on Trip Advisor, which we tend to use to make our final selection from a choice of hotels in any region.

In many respects these reviews were spot on, in that the Hotel is beautifully located, the rooms are exceptional and the staff all extremely friendly, efficient and helpful.

The transfer from the airport was a good way to start the break, through wonderful scenery and the driver pointed out a number of the sites.

Ravello was all we expected it to be, a charming small town with tiny winding roads and great views. The staff made us very welcome and the short guided tour around the hotel helped us to get our bearings immediately and also see the stupendous view from the pool area. The bottle of Prosecco and bowl of strawberries that we returned to find after lunch on our arrival day was also a very pleasant surprise.

The room, a deluxe junior suite, was outstanding, plenty of room and a view that must be one of the best that we have ever had from a hotel room. It was very comfortable and luxurious.

We ate at the poolside restaurant a couple of times, had a snack in the bar, room service and had dinner in the restaurant. The food was very good, although as a number of reviewers have mentioned, quite expensive, but we did feel it was worth it. Breakfast had plenty of choice.

We spent some time lazing in the pool area and enjoying the views from the warm pool. Iolanda is perhaps the happiest person we have ever met working at a hotel, always smiling and extremely helpful. I suppose working in such a beautiful environment helps.

Even though the Hotel is expensive, it was also a reasonably realxed environment unlike some hotels we have stayed at where you do not feel so comfortable.

There were a few small matters that made the stay less enjoyable than it might have been.

The first is that there was a stomach bug in the area, which unfortunately my wife suffered from for a day.

Secondly, the Hotel fire alarm went off at 3.00am on our last night. We were pleased that there was no fire, but would have preferred not to be woken.

Finally, the transfer back to the airport was not in the expected Mercedes car, but a larger Mercedes Viano, which although spacious, was not nearly as comfortable. The hotel did, when this was queried with them, quickly make arrangements to compensate us for this change of vehicle, and their gesture was appreciated by us.

Overall a very pleasant hotel, great staff and a beautiful location.

  • Stayed: May 2011, travelled as a couple
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4  Thank CharlieCB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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502 - 508 of 769 reviews

Reviewed 23 May 2011

First, the Caruso is one of the most expensive hotels on in the Amalfi coast. We were lucky enough to get a super saver rate and were upgraded to a suite. If you are deciding between the Palazo Sasso and the Caruso I would choose the Caruso hands down. They are right next to each other but the pool is where you will be spending your days. the heated infinity pool cannot be beat. Lunch outside by the pool is fantastic. The hotel is less than a 5 minute walk to the city center. The rooms are very spacious. The bathrooms and balcony were huge. The food served at the hotel was top notch. I enjoyed the breakfasts. The hotel has US outlets and the wireless internet worked perfectly. My only gripe is there is no iron in the room and getting your clothes pressed can be expensive. All in all amazing trip. I would stay here again. We did not do the boat tour because it was too windy.

Room Tip: Book the super saver rate
  • Stayed: May 2011, travelled as a couple
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1  Thank Jasonboo2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2011

Thank you Caruso for an unforgettable stay. Room, location, food, wine was amazing but best of all is the staff - amazing!!!! We'll be back!!!

  • Stayed: April 2011
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2  Thank ollib02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2011

The hotel is situated in the hills of the Amalfi cost with great view of the coast and the sea. We had an amazing room with a big terasse. The hotel restaurant is very nice and Giovanni and his crew take great care of you. The nicest thing is the infinity pool though, which was slightly heated when we were there in April, so you didn't even feel cold when going for a swim.

Room Tip: Definitely get a deluxe sea view room
  • Stayed: April 2011, travelled as a couple
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2  Thank TravelbeeZurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2011

Ravello is a wonderful mountain village with superb views. Hotel Caruso is the most amazing hotel we have stayed in. The staff are wonderful, friendly but not intrusive. The views from the room, pool and eating areas are spectacular. The rooms are large, very well stocked, great bathrooms, good beds and a pop up TV! The pool area and gardens are beautiful. The most relaxing holiday!

  • Stayed: April 2011, travelled with family
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Thank Gowithyodi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2011

Our second Orient Express experience we knew to be expecting great things and we were quite right to do so!
The room was spacious and fabulously decorated with two bathrooms and designer toiletries, which was MORE than we needed.
The balcony with view over the gorgeous gardens and Amalfi coast backdrop were breathtaking.
We didnt hear a peep out of any other guests so really felt like we were on our own private getaway.
The Hotel pool has the best view and is heated so despite the weather not being great whilst we were there we still made sure we had our afternoon dip!
The restaurant served fine dining cuisine so not the Pizza/Pasta dishes that we had been enjoying whilst we were out and about, but together with the service they did offer a welcome bit of luxury.
Room service wasnt great but this isnt a place that you come to eat in your room.
We definitely enjoyed the sumptuous Hotel Caruso but warn that at £12 each for a cup of tea you need to expect to be paying for such quality

Room Tip: Sea view and balcony room was fabulous
  • Stayed: April 2011, travelled as a couple
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Thank Theperfectguest007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2011

Beautifully restaured palace. Rooms are very spacious, ours had a private terrace overlooking the bay. Sadly the weather was not good enough to eat there but the view is spectacular. Attention to detail, quality of bedding, kids bathrobes, lovely toileteries etc...make it a true 5 star hotel. Excellent breakfast. We found the staff very helpful and attentive. Overall highly recommended.

  • Stayed: April 2011, travelled with family
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Thank FamilleKillick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Belmond Hotel Caruso

Address: Piazza San Giovanni del Toro 2, 84010, Ravello, Italy
Phone Number:
Region: Italy > Campania > Amalfi Coast > Ravello
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 21 Hotels in Ravello
Price Range: £617 - £1,958 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Hotel Caruso 5*
Number of rooms: 50
Official Description (provided by the hotel):
Belmond Hotel Caruso is located in a former 11th century palace in charming Ravello, perched on a clifftop overlooking the spectacular Amalfi Coast. It boasts 50 splendidly restored rooms, of which 27 suites and 23 double rooms. Each room has its unique style and most boast a stunning sea view and private garden or terrace. Dining facilities include the Belvedere Restaurant with an elegant indoor dining room, an outdoor terrace adorned with ancient columns and an alfresco area close to the pool. It offers a superb selection of delicious Mediterranean food. The Pool Restaurant serves informal luncheons and drinks, as well as a salad buffet and original Neapolitan Pizza cooked in front of guests. Pizza-making lessons are also available. The Cocktail and Piano Bar is located on the first floor of the main building, decorated with original 18th century frescoes. Guests can swim in the incredible infinity swimming pool, seemingly suspended between sea and sky, join the Head Gardner for a special tour of the terraced gardens, relax with a signature treatment at the wellness centre or work out at the gym with a view of the coast. A complimentary shuttle service to Amalfi and Positano and a daily complimentary boat excursion along the coast during summer months are also available. ... more   less 
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