We didn't actually stay at the hotel, but had a meal in their restaurant. Having stayed at other Small Leading Hotels/Orient Express hotels, we assumed this would be of a similar standard. It isn't. We also went to the bar before our meal. The staff are arrogant and not particularly helpful. The service is very slow and the food is nothing special. We paid around £250 for a meal for 2. They even add a "cover charge" of EUR6 per head to the bill, which I find astonishing given the price of the meals to start with. We also ate at Rossellinis next door on another evening. For roughly the same price (possibly slightly less), that restaurant has 2 Michelin stars, the food is of much higher quality and the staff are brilliant. The staff at Caruso kept telling us how wonderful their swimming pool was - this may well be true (we didn't see it) but I expect a lot more from a hotel than just a good swimming pool. We stayed at the Palazzo Sasso next door, and I'm glad we did - much friendlier and less stuffy, but still a 5 star luxury hotel.
- Official Description (provided by the hotel):
- Belmond Hotel Caruso is located in a former 11th century palace in charming Ravello, perched on a clifftop overlooking the spectacular Amalfi Coast. It boasts 50 splendidly restored rooms, of which 27 suites and 23 double rooms. Each room has its unique style and most boast a stunning sea view and private garden or terrace. Dining facilities include the Belvedere Restaurant with an elegant indoor dining room, an outdoor terrace adorned with ancient columns and an alfresco area close to the pool. It offers a superb selection of delicious Mediterranean food. The Pool Restaurant serves informal luncheons and drinks, as well as a salad buffet and original Neapolitan Pizza cooked in front of guests. Pizza-making lessons are also available. The Cocktail and Piano Bar is located on the first floor of the main building, decorated with original 18th century frescoes. Guests can swim in the incredible infinity swimming pool, seemingly suspended between sea and sky, join the Head Gardner for a special tour of the terraced gardens, relax with a signature treatment at the wellness centre or work out at the gym with a view of the coast. A complimentary shuttle service to Amalfi and Positano and a daily complimentary boat excursion along the coast during summer months are also available. ... more less
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