Apart from the incredibly and unhelpful front desk staff, my stay at this hotel was a very pleasant one. I was in Ravello for a wedding and the bride and groom booked several rooms for their guests to stay in. The stunning view from the terrace in my room left me breathless. It overlooked the breakfast area and the Villa Rufolo. Two of us shared a room, and it was spacious and very clean. They have a turn-down service every night. The sheets and blankets were tucked in so tightly that I had to completely unmake the bed in order to be able to fit my feet comfortably at the end. The bathroom was large and clean. The shower was in the middle of the bathtub on the wall, rather than on the end, so if you have big feet, good luck turning sideways to get under it. My pontoons were halfway up the side of the bathtub, and I thought I was going to fall out of it a couple of times. Overall, the front desk staff was curt, unhelpful, and rude. On my last night, I was berated for a group of us not showing up at 10pm to pay the room bill before checking out the next morning, since they are unable to make any transactions any later than that, even though the staff is there 24 hours a day. Somehow they managed to get the payment through, even though it was 11:30pm. They unapologetically forgot my 3:30 am wake-up call on my last night, and I had to run to my airport bus with a huge suitcase dragging behind. I guess this was punishment for unknowingly being late to pay our bill. Beware of the hotel masseuse. If you are looking for a traditional therapeutic massage, this is not the place to go. Several fellow guests felt slightly violated after the experience.
- Official Description (provided by the hotel):
- Situated with a commanding view of the sea the Hotel Rufolo, surrounded by the green of pine trees of the near Villa Rufolo and several towers and belfries, is just in the historic centre of Ravello, a charming ,quiet and unspoiled town, perched high above the Amalfi Coast. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travel Republic (UK), TripOnline SA, Ebookers and Evoline ltd so you can book your Hotel Rufolo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Rufolo Hotel Ravello