The location of this hotel is in a very beautiful setting up the hill between Bolzano and Unterinn. The hotel overlooks wine and apples orchards down to Bolzano. So the location is very nice even though the hotel is at the direct throughway for traffic which occasionally makes it a bit loud, especially when the motorbikes race up the serpentines. We had a gorgeous room with a balcony with the view down to Bolzano. The rooms are neat, simple and clean even though you can hear the people in the rooms beside you. The hotel has a pool with a nice yard with sun chairs which is very nice. Supposedly there is also a tanning bed available (which was part of our offer but we never even used or even got offered). The restaurant in the hotel is also very nice... at least the dishes we tried, which was mainly off the pizza menu as the regular menu was too pricey for our taste. And now to the negative points.. The breakfast in the hotel was much below average, even more so after the great dinner we had there the night before. I guess we thought that would also translate to the breakfast spread. So a basic continental breakfast, not very good. But the worst part of the stay was the service. I have not often experienced such unfriendly service before. The staff consisted of various older men, none of which was ever very helpful or friendly. But alot of complaints about other guests were heard which I consider highly unprofessional. So by trying to get new guests with special offers it is surely counterproductive to be quite so inhospitable. While we loved the location the service would should make me NOT want to stay there again. So if you can stear clear of the staff there you will have a great time!
Property: Unterinnerhof PanoramahotelAddress: Strada Oberplatten 13, 39054, Renon, Italy
Region: Italy > Trentino-Alto Adige > Province of South Tyrol > Renon
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Ranked #13 of 16 Hotels in Renon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Unterinnerhof Panoramahotel 3*
Number of rooms: 22
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