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“no return for me . mai piu”

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Grand Hotel Des Bains
Ranked #32 of 291 Hotels in Riccione
Certificate of Excellence
Reviewed 20 April 2013 via mobile

this is a show up hotel. all peolple pass by, admire the car that are show up in front. The Hotel is beautiful. But that is all what it is. The service is poor. the swimming pool is ridiculous. the rooms are nice but needs to be review on current century.The service is poor for the price you pay for. We where taken breakfirst outside the Hotel as inside the choice is less then a camping place. The food is average. better eat outside. The service on beach for the prefered hotel spiaggia is as the hotel... show up effect and very poor service. We are 10 years been in Riccione, and done many Hotels. This is the worse ever. It could be a such nice place with the right people and service.

  • Stayed: June 2012
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3  Thank motomania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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29 - 35 of 856 reviews

Reviewed 10 December 2012

Overall very nice place and relaxing atmosphere, wonderful breakfast and cordial service.
Being overly picky, i would give take half a star away for the slightly oldish and subpar bathroom fixtures and furnitures, but that's just me, besides for the money we spent (70 euros each including spa and breakfast) it is a great deal and hard to beat.

  • Stayed: December 2012, travelled as a couple
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1  Thank Ricky A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2012

Great place to stay in a fabulous location. My boyfriend and I thoroughly enjoyed our stay here. The room was perfectly lovely and the bed the most comfortable I've ever slept in. We loved the breakfast and the restaurant, the food was delish. Staff members are all courteous and really make you feel at home. They even sent us a dessert since it was my birthday. I would definitely stay here again!

  • Stayed: May 2012, travelled as a couple
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1  Thank lauren s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2012

The only 5 star in Riccione. Clean and super location. Good breakfast. Stayed in July 2010 and back in July 2011 and for sure would concider next time when in town.

Very helpful staff.

  • Stayed: July 2011
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2  Thank S003mka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2011

I expected a true Grand Hotel, but was not impressed. The rooms are very small and sub standard. The elevator is old and scary..The small TV hardly worked.
The breakfast is not up to what you would expect in Italy - but of course the expresso is excellent.
The pool was not heated, but I managed to jump in. The spa facilites are hard to get to (walk several stairs into the basement). Then spa is new, but not really impressive.
The hotel is two blocks from the beach. I would not return.

A business associate tried to call me at the hotel and was treated very rude.

  • Stayed: October 2011, travelled on business
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2  Thank eTurboNews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2011

Good location and very friendly and professional all staff in the hotel I got in touch.

Room Tip: Front view
  • Stayed: October 2011, travelled on business
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3  Thank YUGHES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2011

The hotel himself is very nice with a very good location by walking distance to the beach and to the busy meeting area Via Ceccarini.
Unfortunately the hotel is also very small as well is very very small the pool and the lobby.
The room is nicely decorated but very dated and in need of newly refurbishment and painting.
Service very slow as everything else, room service took about 30 minutes before delivering the order without any sorry, they have an underground parking which you are not allowed to drive into it, you leave your car at the entrance and they take your car down; be careful, at the check out day we ask for late check out but it was not possible therefore they have allowed to keep the car in the garage with no extra fee and during the time we where shopping around the porter have bring all the luggage down and placed in the car directly, which was nice indeed for this service, surprise!!!! When got it back home I found a scratch on the back of the car, not much but enough to make me angry to have my brown new Jaguar with scratches near the luggage room, I believe because of the heavy luggage the porter did not pay enough attention when lodging the luggage inside scratching the back of the car, annoying me the point when I called the hotel and they refused to believe the damage was made by one the hotel’s employee, unfortunately I found the scratch when got it back home without stop anywhere else after leaving the hotel and before starting drop off the luggage’s from the car. Check your car before leaving the hotel as they will not take any responsibility at all.
Absolutely I will avoid to return to this hotel at any circumstance, many more nice hotel around that area less expensive and this hotel should have cut off one stars at least two would worth.
They have no idea what is it to run a 5 stars hotel, even if you are in a seaside location where business is for few months only per year and in this few months they MUST collect as much money as possible in order to survive the low season starting from November up to May.
If you really looking for a 5 stars hotel in this area than go to Rimini at the Grand Hotel.

  • Stayed: October 2010, travelled as a couple
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12  Thank Dpsenior2605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Des Bains

Address: Viale Antonio Gramsci 56, 47838 Riccione, Italy
Region: Italy > Emilia-Romagna > Province of Rimini > Riccione
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Riccione
#9 Business Hotel in Riccione
#14 Spa Hotel in Riccione
#20 On the Beach Hotel in Riccione
#27 Romantic Hotel in Riccione
#53 Family Hotel in Riccione
Price Range: £122 - £263 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Des Bains 5*
Number of rooms: 70
Official Description (provided by the hotel):
Very charming hotel in the heart of Riccione, combines leisure and business in a five-star frame . ... more   less 
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Also Known As:
Quality Inn Riccione
Grand Hotel Riccione

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