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“Fantastic experience”
5 of 5 bubbles Review of Hotel Cristallo

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Hotel Cristallo
Ranked #45 of 290 Hotels in Riccione
Certificate of Excellence
Cambridge
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic experience”
Reviewed 30 June 2014 via mobile

Our stay at the hotel was perfect. Warm reception, professional service, convenient location and amazing food. The hotel standards well exceeded our expectation. We felt very welcomed and the June deal was definitely good value for money. I would have no hesitation in recommending the hotel. Thanks

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Diego G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena S, Responsabile relazioni pubbliche at Hotel Cristallo, responded to this review, 11 July 2014
We are so happy to read your kind words following your stay with us at the Cristallo Hotel. and that you enjoyed the service. We are also so proud to know that "the hotel standards well exceeded your expectation"! I have passed on your kind words to our brilliant team and we hope you will come back to stay with us soon.
Best wishes from Riccione!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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423 reviews from our community

Traveller rating
    178
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    47
    13
    17
See reviews for
162
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53
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
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English first
Moscow
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014

It s good hotel with very helpfull stuff . Place is perfect! Center but Close to the beautiful beach where we spend more time of ours holiday.. In this hotel have connection room, it can be interesting for family .. Perfect price - quality . Thank you!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Irishaocean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena S, Responsabile relazioni pubbliche at Hotel Cristallo, responded to this review, 11 July 2014
Thank you for your kind words following your stay at Cristallo Hotel. We are so glad to read that we met your expectations and you found our service and the general ambience of the hotel to your liking. Please do come and visit us again soon.
Our kindest regards from Riccione.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milan, Italy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 May 2013

I stayed for one night at Hotel Cristallo with my 12-year old daughter, who was participating in a local sports event with her Milan based team.

We called ahead on Friday evening to say we were arriving late - around midnight. The receptionist was friendly and calming in saying they would keep our room for us.

Roadworks had us check in at 1am, and we found parking just on the back side of the hotel, a 100m walk to the reception. My daughter was tired, having slept a couple of hours during the 3-hr drive. and I was happy to see her brighten up when we walked through the front door of Hotel Riccione. The attractively bright and modern style was refreshing.

The check-in process took less than a minute - I was happy to have remembered my daughter's passport so we could have a hazzle free check-in.

The room on the 5th floor had a view of Riccione and we could also see the Adriatic Sea in daylight. The room was clean and made up to perfection, with adequate services. The minibar had bottled water, just what one needs after a long drive.

We stayed in a double with two separate beds. The beds are European standard narrow cots compared to the usual American standard queens. A bright room with cable tv and telephone - nothing negative to report.

The bathroom was clean, with normal supplies of necessities, all functioning to perfection.

As we headed for breakfast in the morning, the Italian cleaning crew greeted us with warm smiles, adding to the welcoming atmosphere.

The breakfast room is a great, bright area, with comfortable seating, and we chose to hide away in a cozy corner, allowing for private conversation and a pep-talk ahead of the competition of the day. An ample choice of sweets - from brioches to Danish, with the usual cereals, fruits, juices and a machine that made quite good cappucino had me go back for seconds. I was glad I had that chance, as the day in the sports arena, proved to be long and standing up...

The check-out was with continuing courtesy, facility, and positive feedback. Asking for directions to the sports arena provided for another chance to confirm the competence and welcoming staff qualities.

Ours was a very positive experience in a hotel that provided what it promised, slightly exceeding expectations in every step. It is not a luxury hotel, but we were treated as if we were in one, and that counts for a lot.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CORBENIC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandro A, Direttore at Hotel Cristallo, responded to this review, 30 May 2013
Thank you so much! Nothing can be added to your words! We are really proud to the work that we do for our Hotel! Your review is very accurate and describe very well your experience in our Hotel, giving useful advice to future guests. Particulary, we are glad that you liked our new bedrooms and the breakfast as well. Thank you for the compliments that you gave to our staff.
It was a pleasure having you as a guest, so we hope to see you again very soon, maybe for your next summer vacation: so you can try all our services and also the cuisine as well, our flagship. See you soon!
Alessandro
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Luxembourg
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 June 2012

It was actually fine in total, only the internet connection was most days not available and when it was slow! + the bread at breakfast + in the entire region was "dry"! So nothing serious really!

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Robert T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elena S, Responsabile relazioni pubbliche at Hotel Cristallo, responded to this review, 21 January 2014
Thank you so much for your kind review about our Hotel Cristallo and for your visit. We are very glad to know that you enjoyed your holiday in Riccione and we apologize for the little trouble with the wifi connection.
We really hope to host you again and take the occasion to wish you all the best for the new year.
Kindest Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Cristallo

Property: Hotel Cristallo
Address: Viale Dante Alighieri 34, 47838 Riccione, Italy
Region: Italy > Emilia-Romagna > Province of Rimini > Riccione
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #45 of 290 Hotels in Riccione
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Cristallo 4*
Number of rooms: 67
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