We stayed here last week (late August) as part of our honeymoon trip to Lake Garda. I chose the hotel based on tripadvisor reviews and have to say I cannot fault anything, and I am quite critical! The biggest thing that shines out is the attitude of the staff and how they go out of their way to make you feel welcome and it comes across as very sincere. I also needed a bit of help with finding a physio as I had bad back pain and the lady on reception went out of her way to find me one and the hotel courtesy bus even took me especially there. The room was excellent and there is nothing more you could want it was all very comfortable and exceptionally clean. The food in the restaurant for breakfast and evening meal was excellent and there was a good choice, again the waiters and wine waiters were very helpful without being intrusive. All in all this hotel made our trip very special and I would definitely return to Riva and this hotel, you have it right on the service and quality you provide, keep it up. Thank you, Diane and Tony.
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