What a shame. Perfectly OK stay for three days and then, at check out, the front desk guy tries to increase the room rates despite the hotel's reservation confirmation clearly stating the rate quoted by them when the reservation was made a couple of months before...There had been a "mistake". What a terrible tactic for a hotel management to try. He persists, stating that it is in case we come back to stay again. He doesn't realise that trying to hike the price when the bill is being settled is a sure guarantee against ever wanting to stay there again. Terrible attitude to customer service.
- Official Description (provided by the hotel):
- Modern hotel set in the historical town center facing the port; meeting facilities, rooms and terrace restaurant with views of the lake, sky-pool turkish bath and solarium terrace with view of the lake. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Europa Hotel Riva Del Garda
- Best Western Hotel Europa
- Best Western Riva Del Garda
- Riva Del Garda Best Western