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“possibly the worst restaurant in Riva”

Ristorante Ancora at Hotel Ancora
Cuisines: Italian
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 18 August 2013

Our meal was a disaster from start to finish. The owner balled out his employees and eventually cleaned the table, or rather sprayed us unceremoniously, himself. They might not be responsible for buying poor quality wines, our Sauvignon was without character, but they excelled in using poor quality ingredients. My partner's dish, supposedly including crab, turned out to be reconstituted slimy crab sticks. I had ordered "palatine" or chips to go with my pan-fried trout fillet. her dish and a plate of cold chips arrived, followed some five minutes later by my dreadful fish. It was totally over-cooked, badly filleted and full of bones, and just tasted of grease. It also came with potato wedges which were inedible too. Naturally I pointed this out to the waiter and was invited inside to discuss this with the cashier, who might also have been part-owner. After listing the complaints she lost her temper and passed me over to her chef who was equally rude, saying I should have told him how I would have liked the fish cooked! I did pay for what I considered was edible and left quite angry at the disgraceful treatment and food. Commenting on this back at our hotel we heard of other hotel guests who also had the misfortune of eating there and were all admitted to hospital with food poisoning. Believe me I am pretty even- handed when it comes to reviews but I can't say any good about this restaurant, it's organisation, staff or food. To be avoided at all costs!

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Thank Frenchconnect4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (97)
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20 - 24 of 97 reviews

Reviewed 25 June 2013

Ordered seafood spaghetti, it tastedlike yesterday's food heated up in the microwave, the mussels were very small, one prawn on top.
Spaghetti itself was stodgy.
Service was fine, wine was good and reasonable but food itself was poor.
We didn't try the pizza but I have to say they looked good.
Maybe we made a bad choice?

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Thank Joho24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2012

My fiance and I dined at this restaurant once on our 14 night holiday in Riva Del Garda in July 2012. I chose it because I wanted to make sure we tried a mixture of restaurants to include back street ones like this one, lake front ones, small trattorias and fine dining restaurants. I chose this mainly because the menu looked nice and it had quite a few other diners already there.

However, I will not be returning to this restaurant mainly because I was absolutely terribly ill the next day. I enjoyed my meal whilst I was eating it and to be honest it tasted nice. I had melon and Prosciutto for my starter which is one of my absolute favourite dishes and I believe everything was fine with this dish. For my main course I ordered Lasagne. I never order lasagne in England becasue I make a beautiful fresh authentic lasagne at home. But I wanted to try a proper made in Italy homemade lasagna and on the menu it said everything is made in house so I was really looking forward to trying it. I am allergic to ALL fish and my extreme allergic ill reaction the following day can only be down to chopped anchovies in this lasagna.The menu did not detail exactly what was in their dishes whereas a lot of other restaurants in Riva del Garda do. In hindsight perhaps I should have specifically asked if any anchovies or fish sauce were used in their meat lasagna but as I have never seen anchovies used in lasagna before I did not do this. I learnt my lesson from this and only went to restaurants which detailed exactly what is in their food.

Aside from this terrible experience which left me bed bound for 1 1/2 days of my holiday, my fiance did not enjoy his gnocchi with butter and sage sauce which he thought was tasteless.

The one staff member who served us although OK, was not the best. We rarely saw him, when we did it was to go past us to go on his cigarette break - which in my opinion guests should never see and should be kept well out of sight of customers and he didnt recieve a tip from us because we sat waiting with the bill and our money to pay for 15 - 20 minutes without him returning to us so we decided not to tip his service after all and just left the exact money for the meal. Also, we were seated at a table for 4 (2 tables for 2 pushed together) - all of the tables outside on the street are very close together. I was very shocked when a couple of bikers turned up and the waiter just pulled the other table for 2 just slightly away from us and told the 2 men to sit there. It was quite obvious we were there for a romantic meal and dressed up for the occasion so why on earth did the waiter think it was OK to put 2 men dressed in their mucky cycling gear on the end of our table. It was rather a conversation stopper with 2 strange people sat right next to you who immediately lit up their cigarettes.

You may have a much better experience at this restaurant than we did but I'm afraid we shall never be returning.

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Thank Gemma H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2016
Google Translation

    • Value
    • Service
    • Food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2016
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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