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“Great Location in a Beautiful Town”

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Hotel Sole Relax & Panorama
Ranked #19 of 62 Hotels in Riva Del Garda
Certificate of Excellence
Edinburgh, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Location in a Beautiful Town”
Reviewed 6 August 2012

First things first. Riva and Lake Garda in general are very beautiful. We had some reservations regarding a “lakeside” holiday. However Lake Garda did not disappoint. Riva itself is a lovely Italian town with something for everyone. Lots of lively cafes, shops and restaurants in in a locality whose old town is mainly pedestrianized. It’s certainly a resort that appeals to all age groups including the older folks who can stroll around in a safe and “family” environment and to the younger generation who are clearly attracted by the windsurfing and huge number of other aquatic activities. Lake Garda itself is the star attraction. Lots of ferry boats will take you to all the lovely towns and villages that surround this huge lake. Our favourites were Limone and Malcesine. Get to Limone early before the “crowds” arrive. It’s basically a very pretty village with about three tiny streets and lots of shops selling all variety of products featuring lemons. Well worth the visit though. The ferries are rather on the expensive side but what’s the point of going to Lake Garda and not having a sail? So, I have absolutely no hesitation in recommending Riva Del Garda as a holiday/vacation location. There are many other beautiful towns on the lake that are worth exploring. We took a couple of trips to Verona and Venice – yes, they were both long journeys for a relatively short time spent in these two fantastic cities. However, the bus journeys were interesting in themselves and were quite relaxing and, of course, it whetted the appetite for a future, longer visit. However, you might just want to give the Riva town Museum a miss. I encountered there probably the rudest individual (the Concierge?) I have ever met in a life-time of travel. Now folks to the main event. The Hotel Sole. Well, given some of the observations/comments here on Trip Advisor we had some concerns – especially regarding the food. All in all our ten day experience was very enjoyable. Our room had a balcony that overlooked the lake – this was truly the “icing on the cake”. The room certainly looked somewhat tired, the furniture quite old-fashioned and the bed and pillows rather hard (not the first time we have experienced this in Italy!). However, the room was comfortable enough. Alas, the bathroom had one of those awful “telephone” style showers in the bathtub that “Continentals” seem to love. How older people are expected to wash/shower using one of these is a complete mystery to me. A simple walk-in shower would be so much more sensible. Now to the food. First of all I can’t praise the Maître d’ enough. He was a very friendly and charming man who greeted us every morning and evening with a smile; a real professional of the old-school. I can’t truly say that all of his staff in the restaurant were as courteous. I recall one waitress actually arguing with a British customer as to the suitability of the food. Rather odd. The food itself was reasonably good if not a little predictable after ten days. A heavy reliance on veal and pork (to appeal to the large German clientele I presume?) seemed to be in order. Starters and desserts were excellent. We chose to sit out on the terrace overlooking Lake Garda which was absolutely lovely. Most of the “bus party” crowd including many Brits chose to sit inside. As has been mentioned in other reviews of Hotel Sole non-resident customers seemed to have a much greater choice of food from a menu not available to residents. We found this rather annoying. Also, dinner for residents finished at 8.30pm whereas non-residents could dine until the early hours. I suspect the management wanted to make “our” tables pay by opening up the resident’s tables to the public by “getting rid” of the residents early. So, defo not “Cordon Bleu” but not nearly as bad as has been painted by some here on Trip Advisor. In the end the sheer monotony of the daily “set menu” wore us down after a week or so and we dined out on a couple of occasions. I would thoroughly recommend the curiously named “Ristorante Al Vaticano” which is a short walk from the Hotel Sole. Great food and a great atmosphere served up by the very friendly Fava Bassetti family. Try it! Many posters here have referred to the “very friendly staff” at the Hotel Sole. Well, I’m sad to say they must have – with the exception of the Maître d’ – all been on holiday somewhere else in Italy. The girls behind the desk were pleasant enough as were our very helpful chambermaids. However, the management seemed to regard their guests as an annoying intrusion to the important task of sitting at Reception attending to their important “paper-work” while staring expressionless into computer screens. I recall one very amusing occasion when the “Director” and the Head Chef had the kind of stand-up row in the lobby that would not go amiss in a 1950’s Sophia Loren film. A smile or two would not go amiss. Please note that if you want to use the “Whirlpool”/Jacuzzi at Hotel Sole this might be something of a problem. Despite being featured on much of hotel literature at every opportunity it seems “unavailable” during the summer. We did get the key for the “Spa” from the front desk. We did attempt to discover how to turn the cold water hot. We did phone the desk and was informed by the girl that a “man would be sent up”. After waiting for nearly an hour we gave up. When we handed the key back at Reception we attempted to find out from the girl why no “man” had turned up. The rather sheepish looking girl was quickly interrupted by the “Director” and mumbled something curtly in Italian. What was said I can only guess? To end on a positive note the Hotel Sole has a perfect location in a very beautiful town and is only spoiled by some eccentricities and failure to attend to detail. I had lost an item - I suspect in my hotel room – and emailed the hotel last week to see if they could have a look for the lost item in my room. I’m still waiting for a reply. PS The cat was cool.

Room Tip: Splash out a make sure you have a room with a balcony overlooking Lake Garda. Chilling out on the ba...
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  • Stayed July 2012, travelled with family
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Helpful?
2 Thank ryansbhoy63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Dublin, Ireland
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 August 2012

My sister recently got married in Malcesine on Lake Garda. As we had the whole afternoon to entertain ourselves before the reception that evening, we chose to have a boat trip to Riva and booked Hotel Sole to have some afternoon drinks and food. I have to say the hotel were wonderful on the day and throughout the booking process prior to the wedding as we had some changes. They were so accommodating and the food and drinks went down a treat. Nothing was a problem for them and they couldn't have been nicer to the bride and groom. This definitely helped make it a special day for all of us. I would recommend Hotel Sole for any function such as a wedding. Thanks!

  • Stayed July 2012, travelled with family
    • Value
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Helpful?
1 Thank Mrs B C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rhondda Cynon Taff, United Kingdom
Level 6 Contributor
154 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 3 August 2012

Just returned from our annual pilgrimage to Riva. Stayed at the Sole as usual and there have been a few changes since last year, mainly in staff. Lovely rooms (we travelled with my daughter, son-in-law and two grandchildren). Hotei is beautifully situated, this is why we always return to it. Only issue was the food, excellent breakfast, but evening meal unimaginative and samey. (this may well be due more to Thomson's "package deal" than the Chef's skill. Pity because otherwise a lovely holiday. Staff seemed to have been cut back on past numbers, but no real complaints with the service. Bed and breakfast would I feel be the best option but not available with the package we booked. Plenty of choice available in Riva (Including the outside of the hotel where the quality and choice is quite different - back to package deals!) negative side would however not stop me coming back.

Room Tip: Lake view if possible and some balcony rooms available at extra cost of course.
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  • Stayed August 2012, travelled with family
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Helpful?
3 Thank dennisfrommaerdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ballymena, United Kingdom
Level 6 Contributor
128 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 19 July 2012

Holiday hotel with friendly staff. We were on half board the evening meal was just OK, edible and filling, but would recommend B&B we only used the half board menu on 3 nights out of our week there are plenty of restaurants around both in the hotel and close by. Our room 606 was large with a fridge, good air conditioning and bathroom with a fabulous view across the lake that always caught our eyes, ask for it if you can.

Room Tip: Ask for 606 with a lake view to die for.
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  • Stayed July 2012, travelled as a couple
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Helpful?
3 Thank Centrehouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swindon
Level 3 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 July 2012

Just returned from a weeks stay at this hotel, we had a lake view room which was really lovely. The rooms are very clean and comfortable, we had a bath with shower,(hair washing only) water always lovely and hot, although the drains were a bit smelly at times.
We went half board, the food was good, but I think B & B is the better option as there are lots of very nice places to eat in Riva.
We flew into Milan airport which is a 2hr plus transfer, better to go to Verona which is only an hour.

Room Tip: ask for lake view or balcony rooms, the views are stunning.
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  • Stayed June 2012, travelled as a couple
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Helpful?
3 Thank mooge1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bedford, United Kingdom
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 July 2012

We have just returned from a week at this lovely hotel. My daughter and I are gluten intolerant and were apprehensive about our food. We told the restaurant manager on the first evening and were given a gluten free menu from which we chose our food every day- bliss! My husband ate from the normal menu and was equally pleased with his choices. Breakfasts were buffet style and the manager even sent out for some gluten free bars to give us even more choice.The staff couldn't have been more helpful and we thoroughly enjoyed our stay. Our balcony rooms overlooked the piazza with street entertainers and bars etc keeping us amused. With the window closed there was no noise at all during the night. The towels etc were changed daily and everywhere was spotless. We would certainly go back.

Room Tip: Ask for a balcony and/or lake view
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  • Stayed July 2012, travelled with family
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Helpful?
3 Thank Rosie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 July 2012

We have just returned from a weeks holiday at this hotel and would definately return. The only negative was the transfer from the airport (about 2 hrs) which seemed to take longer although the scenery along the way is pleasant. The room was basic but very clean, our view was over the square which we were happy with as there was always lots to see although we only had a window not a balcony. We had the half board option the food was good we only ate outside of the hotel twice, in the evening. We used the roof terrace a couple of times for sunbathing and the view was amazing too. There is so much to see in Riva lots of shops, cafes, restaurants and ice cream parlours on the doorstep. It is easy to get a boat to other parts of the lake, we opted for a day trip ticket which covered the top half of the lake, which for us worked out the cheaper option for the day because we visited Malcesine and Limone in the same day. We also did coach trips to Venice and the Dolomites both really worth a visit. We intend to return to Venice because there is lots to see in just one (about 9 hour) trip. Riva is such a relaxing place to be although we saw lots of cyclists and walkers so there is something for everyone. The local drink, Spritz, is worth a try too ; )

Room Tip: Our room, over looking the square, did not have a balcony. From what we saw rooms with a balcony nee...
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  • Stayed July 2012, travelled as a couple
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Helpful?
3 Thank JPhil1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Sole Relax & Panorama

Property: Hotel Sole Relax & Panorama
Address: Piazza Tre Novembre 35, 38066, Riva Del Garda, Italy
Phone Number:
Region: Italy > Trentino-Alto Adige > Province of Trento > Riva Del Garda
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Family Hotel in Riva Del Garda
#15 Luxury Hotel in Riva Del Garda
#24 Romantic Hotel in Riva Del Garda
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Sole Relax & Panorama 4*
Number of rooms: 81
Official Description (provided by the hotel):
With its splendid lake front facade adorned with arches, balconies and decorative ovals that recall the historic porticoed buildings of the square the hotel boasts large lounges, an impressive staircase and a terrace looking out onto the lake. ... more   less 
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Also Known As:
Sole Hotel Riva Del Garda
Hotel Sole Relax & Panorama Riva Del Garda/Nago, Italy
Sole Riva Del Garda

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